Method of providing 911 service to a private branch exchange

• US 9,232,061 B2
• Filed: 10/30/2013
• Issued: 01/05/2016
• Est. Priority Date: 08/21/2000
• Status: Expired due to Term

• Current Assignee: Ameritech Corp. (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Savaglio, John Joseph, Fowler, Richard Bruce
• Primary Examiner(s): Woo, Stella L
• Application Number:
  US14/067,470
• Publication Number:
  US 20140056416A1
• Time in Patent Office: 797 Days
• Field of Search: 379/45
• US Class Current: 1/1
• CPC Class Codes: H04M 2207/12 intelligent networks
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 2242/14 with services dependent on location where the service is an information service H04M2242/15; services independent of location H04M3/42229
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 2242/30 Determination of the location of a subscriber
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42314 in private branch exchanges
• CPC Class Codes: H04M 3/51 Centralised call answering arrangements requiring operator intervention , e.g. call or contact centers for telemarketing
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04M 7/009 in systems involving PBX or KTS networks

Abstract

A method of providing 911 service to a private branch exchange, includes grouping a plurality of private telephone numbers into a set. An outgoing telephone line for a 911 call is assigned to the set. A location information for the outgoing telephone line is input into a location database.

Claims

1. A method, comprising:

in response to receiving a first emergency call at a private branch exchange from a first device having a first number belonging to a first group of numbers that are grouped based on a first shared origination location, selecting, via a logic circuit at the private branch exchange, a first outgoing telephone line assigned to the first group of numbers for the first emergency call, wherein a public safety answering point to which the first emergency call is directed identifies the first shared origination location based on receiving the first emergency call from the first outgoing telephone line; and

in response to receiving a second emergency call at the private branch exchange from a second device having a second number belonging to a second group of numbers that are grouped based on a second shared origination location, selecting, via the logic circuit, a second outgoing telephone line assigned to the second group of numbers for the second emergency call, wherein the public safety answering point to which the second emergency call is directed identifies the second shared origination location based on receiving the second emergency call from the second outgoing telephone line.

2. The method as defined in claim 1, further including identifying the first number as a dialing telephone number of the first emergency call.

3. The method as defined in claim 1, further including populating a lookup data structure with an association between the first shared origination location and the first outgoing telephone line.

4. The method as defined in claim 3, wherein the lookup data structure is queried to identify the first shared origination location based on the first emergency call being placed over the first outgoing telephone line.

5. The method as defined in claim 1, wherein the first shared origination location is a first floor of a building and the second shared origination location is a second floor of the building, the second floor being different than the first floor.

6. The method as defined in claim 1, wherein the first and second groups of numbers are associated with a same entity, and the first shared origination location is different from the second shared origination location.

7. The method as defined in claim 1, wherein the first shared origination location is a first geographic area and the second shared origination location is a second geographic area, the second geographic area being different than the first geographic area.

8. A tangible machine readable storage device including instructions which, when executed, cause a machine to perform operations comprising:

in response to receiving a first emergency call at a private branch exchange from a first device having a first number belonging to a first group of numbers that are grouped based on a first shared origination location, selecting a first outgoing telephone line assigned to the first group of numbers for the first emergency call, a public safety answering point to which the first emergency call is directed to identify the first shared origination location based on receiving the first emergency call from the first outgoing telephone line; and

in response to receiving a second emergency call at the private branch exchange from a second device having a second number belonging to a second group of numbers that are grouped based on a second shared origination location, selecting a second outgoing telephone line assigned to the second group of numbers for the second emergency call, the public safety answering point to which the first emergency call is directed to identify the second shared origination location based on receiving the second emergency call from the second outgoing telephone line.

9. The storage device as defined in claim 8, wherein the operations further include identifying the first number as a dialing telephone number of the first emergency call.

10. The storage device as defined in claim 8, wherein the operations further include populating a lookup data structure with an association between the first shared origination location and the first outgoing telephone line.

11. The storage device as defined in claim 10, wherein the lookup data structure is queried to identify the first shared origination location based on the first emergency call being placed over the first outgoing telephone line.

12. The storage device as defined in claim 8, wherein the first shared origination location is a first floor of a building and the second shared origination location is a second floor of the building, the second floor being different than the first floor.

13. The storage device as defined in claim 8, wherein the first and second groups of numbers are associated with a same entity, and the first shared origination location is different from the second shared origination location.

14. The storage device as defined in claim 8, wherein the first shared origination location is a first geographic area and the second shared origination location is a second geographic area, the second geographic area being different than the first geographic area.

15. An apparatus, comprising:

memory including machine readable instructions; and

a processor which, when executing the instructions, performs operations including;

in response to receiving a first emergency call at a private branch exchange from a first device having a first number belonging to a first group of numbers that are grouped based on a first shared origination location, selecting a first outgoing telephone line assigned to the first group of numbers for the first emergency call, a public safety answering point to which the first emergency call is directed to identify the first shared origination location based on the first emergency call being received from the first outgoing telephone line; and

in response to receiving a second emergency call at the private branch exchange from a second device having a second number belonging to a second group of numbers that are grouped based on a second shared origination location, selecting a second outgoing telephone line assigned to the second group of numbers for the second emergency call, the public safety answering point to which the second emergency call is directed to identify the second shared origination location based on receiving the second emergency call being received from the second outgoing telephone line.

16. The apparatus as defined in claim 15, wherein the operations further include identifying the first number as a dialing telephone number of the first emergency call.

17. The apparatus as defined in claim 15, wherein the operations further include populating a lookup data structure with an association between the first shared origination location and the first outgoing telephone line.

18. The apparatus as defined in claim 17, wherein the lookup data structure is queried to identify the first shared origination location based on the first emergency call being placed over the first outgoing telephone line.

19. The apparatus as defined in claim 15, wherein the first shared origination location is a first floor of a building and the second shared origination location is a second floor of the building, the second floor being different than the first floor.

20. The apparatus as defined in claim 15, wherein the first shared origination location is a first geographic area and the second shared origination location is a second geographic area, the second geographic area being different than the first geographic area.