Managing delayed participation in a communication session

• US 9,235,826 B1
• Filed: 06/18/2012
• Issued: 01/12/2016
• Est. Priority Date: 06/16/2011
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Hamilton, Robert William
• Primary Examiner(s): Wang, Liangche A
• Assistant Examiner(s): Habtemariam, Melaku
• Application Number:
  US13/526,355
• Time in Patent Office: 1,303 Days
• Field of Search: 709201-206, 709/217, 709/232
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 10/103 Workflow collaboration or project management
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: H04L 12/1822 Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission

Abstract

This disclosure relates to a method and system for managing participation in a communication channel when one or more participants may be delayed. In one example, a method includes retrieving, by a first computing device, a meeting appointment including an invitee, a meeting start time, and identifying information for a communication channel for the meeting, wherein the invitee to the meeting is invited to the communication channel and the invitee is associated with a second computing device. The method further includes sending, by the first computing device, a request to the second computing device, wherein the request enables the second computing device to join the communication channel, and wherein the request is sent approximately at the meeting start time. The method also includes receiving, by the first computing device, a control message that indicates a first time at which the second computing device will join the communication channel.

Claims

1. A method comprising:

retrieving, by a first computing device, a meeting appointment stored in the first computing device wherein the meeting appointment includes a first invitee and one or more other invitees, a meeting start time, and identifying information for a communication channel for a meeting, wherein the first invitee to the meeting is invited to the communication channel and the first invitee is associated with a second computing device;

prior to the meeting start time, accessing a calendar of the first invitee and the one or more other invitees to determine whether scheduled events conflict with the meeting appointment for the first invitee and the one or more other invitees and notifying the first invitee when scheduled events conflict;

sending, by the first computing device, a first request to the second computing device, wherein the first request enables the second computing device to join the communication channel, and wherein the first request is sent at the meeting start time;

receiving, by the first computing device, a first control message that indicates a first time at which the second computing device will join the communication channel, wherein the first time is later than the meeting start time;

upon receipt of the first control message, accessing, by the first computing device, the calendar of each of the first invitee and the one or more other invitees to determine whether the first time conflicts with another scheduled event for the first invitee and the one or more other invitees and notifying the first invitee when another scheduled event conflicts;

sending an announcement message to one or more other computing devices associated with the one or more other invitees announcing the first time at which the second computing device will join the communication channel wherein the announcement message enables one of the one or more other computing devices associated with one of the one or more other invitees to send a preliminary scheduling message postponing connecting to the communication channel;

sending a connection message to the one or more other computing devices associated with the one or more other invitees when the second computing device has connected to the communication channel to indicate that the second computing device has connected to the communication channel;

receiving, by the first computing device, from the second computing device, a second control message that includes an identifier that identifies a second invitee not specified in the meeting appointment;

identifying, by the first computing device, a third computing device that is associated with the second invitee identified in the second control message; and

sending, by the first computing device, a second request to the third computing device, wherein the second request enables the third computing device to join the communication channel.

2. The method of claim 1, further comprising:

sending, by the first computing device, a third request to the second computing device at the first time that enables the second computing device to join the communication channel.

3. The method of claim 2, further comprising receiving, by the first computing device, a fourth control message that indicates a second time at which the second computing device will join the communication channel.

4. The method of claim 1, further comprising receiving, by the first computing device, a fourth control message from the third computing device that indicates a second time at which the third computing device will join the communication channel.

5. The method of claim 1, further comprising:

sending, by the first computing device, a meeting reminder message to the second computing device prior to sending the first request to join the communication channel to the second computing device, wherein the meeting reminder message enables the second computing device to postpone connecting to the communication channel to a second time, wherein the second time is after the meeting start time, and wherein the meeting reminder message includes an indication of the meeting start time; and

receiving, by the first computing device, a preliminary scheduling message from the second computing device that indicates the second computing device will join the communication channel at the second time.

6. The method of claim 5, wherein a third request to join the communication channel is sent, by the first computing device, at the second time specified by the second computing device in the preliminary scheduling message.

7. The method of claim 1, further comprising:

sending, by the first computing device, a respective request to each of the one or more other computing devices associated with each of the one or more other invitees, wherein each respective request enables each of the one or more other computing devices to join the communication channel, and wherein each respective request is sent at the meeting start time; and

receiving, by the first computing device, a fourth control message that indicates a second time at which at least one of the one or more other computing devices will join the communication channel.

8. The method of claim 1, further comprising:

receiving, by the first computing device, a fourth control message that indicates the second computing device is available to connect to the communication channel; and

connecting, by the first computing device, the second computing device to the communication channel.

9. The method of claim 1, wherein the communication channel comprises at least one of a telephonic conference call, a real-time video conference, an internet chat session, and a Voice over Internet Protocol (VoIP) conference call.

10. The method of claim 1, wherein the first request comprises data describing at least one of a type of communication channel, identities of invitees to the communication channel, locations of invitees to the communication channel, a topic of the communication channel, and a schedule of the communication channel.

11. The method of claim 1, further comprising:

sending, by the first computing device, a fourth request that enables the second computing device to join the communication channel when the communication channel is still in progress if the second computing device does not join the communication channel within a predefined period of the first time specified in the first control message.

12. The method of claim 1, wherein the first request to the second computing device comprises at least one of an email message, an Instant Message through an internet chat program, a Short Message Service (SMS) text message, a telephone call, or a data packet readable by an application executable on the second computing device.

13. A non-transitory computer-readable storage medium comprising instructions that, when executed, cause one or more processors of a first computing device to perform operations comprising:

retrieving, by the first computing device, a meeting appointment stored in the first computing device wherein the meeting appointment includes a first invitee and one or more other invitees, a meeting start time, and identifying information for a communication channel for the meeting, wherein the first invitee to a meeting is invited to the communication channel and the first invitee is associated with a second computing device;

prior to the meeting start time, accessing a calendar of the first invitee and the one or more other invitees to determine whether scheduled events conflict with the meeting appointment for the first invitee and the one or more other invitees and notifying the first invitee when scheduled events conflict;

sending a first request to the second computing device, wherein the first request enables the second computing device to join the communication channel, and wherein the first request is sent at the start time specified in a meeting notification of the calendar associated with the first invitee, and wherein the first request comprises at least one of an email message, an Instant Message through an internet chat program, a Short Message Service (SMS) text message, a telephone call, or a data packet readable by an application executable on the second computing device;

receiving a first control message that indicates a first time at which the second computing device will join the communication channel, wherein the first time is later than the meeting start time;

upon receipt of the first control message, accessing, by the first computing device, the calendar of each of the first invitee and the one or more other invitees to determine whether the first time conflicts with another scheduled event for the first invitee and the one or more other invitees and notifying the first invitee when another scheduled event conflicts;

sending an announcement message to one or more other computing devices associated with one or more other invitees announcing the first time at which the second computing device will join the communication channel wherein the announcement message enables one of the one or more other computing devices associated with one of the one or more other invitees to send a preliminary scheduling message postponing connecting to the communication channel;

sending a connection message to the one or more other computing devices associated with the one or more other invitees when the second computing device has connected to the communication channel to indicate that the second computing device has connected to the communication channel;

receiving, by the first computing device, from the second computing device, a second control message that includes an identifier that identifies a second invitee not specified in the meeting appointment;

identifying, by the first computing device, a third computing device that is associated with the second invitee identified in the second control message; and

sending, by the first computing device, a second request to the third computing device, wherein the second request enables the third computing device to join the communication channel.

14. The non-transitory computer-readable storage medium of claim 13, wherein the operations further comprise sending a third request to the second computing device at the first time that enables the second computing device to join the communication channel.

15. The non-transitory computer-readable storage medium of claim 13, wherein the operations further comprise receiving a fourth control message that indicates a second time at which the second computing device will join the communication channel.

16. A first computing device, comprising:

at least one processor;

at least one network device; and

a communications module configured to retrieve a meeting appointment stored in the first computing device wherein the meeting appointment includes a first invitee and one or more other invitees, a meeting start time, and identifying information for a communication channel for the meeting, wherein the first invitee to the meeting is invited to the communication channel and the first invitee is associated with a second computing device,

wherein the communications module is further configured to access a calendar of the first invitee and the one or more other invitees prior to the meeting start time to determine whether scheduled events conflict with the meeting appointment for the first invitee and the one or more other invitees and notify the first invitee when scheduled events conflict,

wherein the communications module is further configured to send a first request to the second computing device, wherein the first request comprises data describing at least one of a type of communication channel, identities of invitees to the communication channel, locations of invitees to the communication channel, a topic of the communication channel, and a schedule of the communication channel, wherein the first request enables the second computing device to join the communication channel, and wherein the first request is sent at the start time specified in a meeting notification of the calendar associated with the first invitee,

wherein the communications module is further configured to receive a first control message that indicates a first time at which the second computing device will join the communication channel, wherein the first time is later than the start time specified in the meeting notification,

wherein the communications module is further configured, upon receipt of the first control message, to access the calendar of each of the first invitee and the other or more other invitees to determine whether the first time conflicts with another scheduled event for the first invitee and the one or more other invitees and notify the first invitee when another scheduled event conflicts,

wherein the communications module is further configured to send an announcement message to one or more other computing devices associated with the one or more other invitees announcing the first time at which the second computing device will join the communication channel wherein the announcement message enables one of the one or more other computing devices associated with one of the one or more other invitees to send a preliminary scheduling message postponing connecting to the communication channel,

wherein the communications module is further configured to send a connection message to the one or more other computing devices associated with the one or more other invitees when the second computing device has connected to the communication channel to indicate that the second computing device has connected to the communication channel,

wherein the communications module is further configured to receive from the second computing device, a second control message that includes an identifier that identifies a second invitee not specified in the meeting appointment, wherein the communications module is further configured to identify a third computing device that is associated with the second invitee identified in the second control message, and

wherein the communications module is further configured to send a second request to the third computing device, wherein the second request enables the third computing device to join the communication channel.

17. The first computing device of claim 16, wherein the communications module is further configured to send a third request to the second computing device at the first time that enables the second computing device to join the communication channel.

18. The first computing device of claim 16, wherein the communications module is further configured to receive a fourth control message that indicates a second time at which the second computing device will join the communication channel.

19. The first computing device of claim 16, wherein the communications module is further configured to receive a fourth control message from the third computing device that indicates a second time at which the third computing device will join the communication channel.