Emergency incident categorization and alerting
First Claim
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1. A method for emergency service contact alerting, the method comprising:
- receiving an electronic report input associated with an incident or individual;
obtaining a rule for matching from a matching and categorization rules storage, wherein the rule identifies one or more characteristics for an incident or an individual and a match priority;
categorizing the electronic report input with a matching engine and a database based on a person identifier and a comparison of values included in the electronic report input for characteristics identified via the rule with values included in previously received electronic report inputs, the matching engine configured to assign one or more categorization attributes of the incident or individual;
generating a response risk level for the electronic report input, the response risk level being based on one or more hazardous conditions identified for a user of a specialized caregiver device responding, the one or more hazardous conditions being associated with the incident, the individual, or the person identifier; and
generating an alert provision instruction to one or more specialized caregiver devices based on the one or more categorization attributes and an alert condition, wherein the alert condition identifies a value included in the electronic report input and an indicator identifying whether or not an alert should be sent to specific specialized caregiver devices when the value is included in the electronic report input.
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Abstract
A method and system for identifying and addressing community issues that burden the emergency response system, the method including receiving an electronic report for an incident, matching a person or location identifier from the electronic report with patient-centric data from a database, and providing an alert to a specialized caregiver if the identity or incident matches a list of frequent or high priority emergency service users.
25 Citations
18 Claims
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1. A method for emergency service contact alerting, the method comprising:
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receiving an electronic report input associated with an incident or individual; obtaining a rule for matching from a matching and categorization rules storage, wherein the rule identifies one or more characteristics for an incident or an individual and a match priority; categorizing the electronic report input with a matching engine and a database based on a person identifier and a comparison of values included in the electronic report input for characteristics identified via the rule with values included in previously received electronic report inputs, the matching engine configured to assign one or more categorization attributes of the incident or individual; generating a response risk level for the electronic report input, the response risk level being based on one or more hazardous conditions identified for a user of a specialized caregiver device responding, the one or more hazardous conditions being associated with the incident, the individual, or the person identifier; and generating an alert provision instruction to one or more specialized caregiver devices based on the one or more categorization attributes and an alert condition, wherein the alert condition identifies a value included in the electronic report input and an indicator identifying whether or not an alert should be sent to specific specialized caregiver devices when the value is included in the electronic report input. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. An emergency service device, comprising:
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a receiver configured to receive an electronic report input associated with an incident or individual; an incident processor configured to; obtain a rule for matching from a matching and categorization rules storage, wherein the rule identifies one or more characteristics for an incident or an individual and a match priority, match a person identifier from the electronic report input with person-centric data from a database based on a comparison of values included in the electronic report input for characteristics identified via the rule with values included in previously received electronic report inputs, the matching comprising assigning one or more categorization attributes corresponding to frequency or priority of the incident or individual, and generate a response risk level for the electronic report input, the response risk level being based on one or more hazardous conditions identified for a user of a specialized caregiver device responding, the one or more hazardous conditions being associated with the incident, the individual, or the person identifier; and an alert transmitter configured to generate an alert for transmission to one or more specialized caregiver devices based on the matched individual and an alert condition, wherein the alert condition identifies a value included in the electronic report input and an indicator identifying whether or not an alert should be sent to specific specialized caregiver devices when the value is included in the electronic report input. - View Dependent Claims (17, 18)
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Specification