Reducing driver distraction in spoken dialogue
First Claim
1. A method for reducing user distraction associated with interaction with an automated dialogue system, the method comprising:
- receiving, by a processor, a user workload parameter;
responsively to the user workload parameter, controlling the automated dialogue system to perform a system dialogue turn that reduces the user workload associated with interacting with the automated dialogue system, wherein the system dialogue turn includes a dialogue act selected from a group consisting of;
a workload-reducing dialogue act; and
a regular dialogue act modified by a workload-reducing dialogue modification;
detecting a user distraction level for a plurality of dialogues;
responsive to detecting the user distraction level, computing a penalty value for assessing a dialogue quality according to at least the user distraction level for a dialogue of the plurality of dialogues;
storing the penalty value in a database which includes the plurality of dialogues; and
computing a dialogue policy for a controller of the automated dialogue system according to the database.
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Accused Products
Abstract
Methods and systems for reducing driver distraction and situation non-awareness related to a dialog of an automated dialog system in a vehicle. For a dialog policy learning session, driver distraction is introduced as an input into a penalty assigner that assesses dialog quality, and dialog acts are extended to include dialogs and dialog act presentation styles which reduce driver workload related to dialogs. The automated dialog system policy is developed during the learning process by optimizing the penalties, so that automated dialog workload is reduced in response to increased workload or anticipated workload on the driver. Methods and systems are presented for responding to both actual workload in regular vehicles as well as anticipated workload in autonomous vehicles.
20 Citations
18 Claims
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1. A method for reducing user distraction associated with interaction with an automated dialogue system, the method comprising:
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receiving, by a processor, a user workload parameter; responsively to the user workload parameter, controlling the automated dialogue system to perform a system dialogue turn that reduces the user workload associated with interacting with the automated dialogue system, wherein the system dialogue turn includes a dialogue act selected from a group consisting of; a workload-reducing dialogue act; and a regular dialogue act modified by a workload-reducing dialogue modification; detecting a user distraction level for a plurality of dialogues; responsive to detecting the user distraction level, computing a penalty value for assessing a dialogue quality according to at least the user distraction level for a dialogue of the plurality of dialogues; storing the penalty value in a database which includes the plurality of dialogues; and computing a dialogue policy for a controller of the automated dialogue system according to the database. - View Dependent Claims (2, 3, 4, 5, 6, 7, 11, 12)
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8. A method for reducing user situation non-awareness associated with an automated dialogue system, the method comprising:
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receiving, by a processor, a user anticipated workload parameter; responsively to the user anticipated workload parameter, controlling the automated dialogue system to perform a system dialogue turn that reduces the user workload associated with interacting with the automated dialogue system, wherein the system dialogue turn includes a dialogue act selected from a group consisting of; a workload-reducing dialogue act; and a regular dialogue act modified by a workload-reducing modification; detecting a user situation non-awareness level for a plurality of dialogues stored in a database; responsive to detecting the user situation non-awareness level, computing a penalty value for assessing a dialogue quality according to at least the user situation non-awareness; and computing a dialogue policy for a controller of the automated dialogue system according to the database. - View Dependent Claims (9, 10)
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13. A dialogue system for reducing user distraction associated with interaction with automated dialogue, the system comprising:
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a dialogue control unit; a storage device containing a dialogue policy; a workload estimation unit operative to; receive a workload parameter indicative of a user workload; compute a workload estimate; input the workload estimate into the dialogue control unit; perform a system dialogue turn that reduces the user workload associated with interacting with the automated dialogue system, wherein the system dialogue turn includes a dialogue act selected from a group consisting of; a workload-reducing dialogue act; and a regular dialogue act modified by a workload-reducing dialogue modification; detect a user distraction level for a plurality of dialogues; responsive to detecting the user distraction level, compute a penalty value for assessing a dialogue quality according to at least the user distraction level for a dialogue of the plurality of dialogues; store the penalty value in a database which includes the plurality of dialogues; and compute a dialogue policy for a controller of the automated dialogue system according to the database. - View Dependent Claims (14, 15)
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16. A dialogue system for reducing user situation non-awareness associated with interaction with automated dialogue, the system comprising:
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a dialogue control unit; a storage device containing a dialogue policy; an anticipated workload estimation unit operative to; receive an anticipated workload parameter indicative of an anticipated user workload; compute an anticipated workload estimate; input the anticipated workload estimate into the dialogue control unit; perform a system dialogue turn that reduces the user workload associated with interacting with the automated dialogue system, wherein the system dialogue turn includes a dialogue act selected from a group consisting of; a workload-reducing dialogue act; and a regular dialogue act modified by a workload-reducing modification;
detect the user situation non-awareness level for a plurality of dialogues stored in a database;responsive to detecting the user situation non-awareness level, compute a penalty value for assessing a dialogue quality according to at least the user situation non-awareness; and compute a dialogue policy for the dialogue control unit according to the database. - View Dependent Claims (17, 18)
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Specification