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Voice communication management

  • US 9,253,304 B2
  • Filed: 12/07/2010
  • Issued: 02/02/2016
  • Est. Priority Date: 12/07/2010
  • Status: Expired due to Fees
First Claim
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1. A method for managing a voice communication, the method comprising:

  • identifying, by a mobile voice communication device associated with a first user, an audio phrase produced by the first user during the voice communication between the first user using the mobile voice communication device and a second user using another voice communication device;

    generating, by the mobile voice communication device associated with the first user, an audio signature of the audio phrase produced by the first user, wherein the audio signature is one or more values generated by performing one or more calculations on an audio segment including the audio phrase;

    comparing, by the mobile voice communication device associated with the first user, the audio signature of the audio phrase produced by the first user to audio signatures corresponding to a set of undesirable audio phrases containing confidential information associated with the first user included within a policy prohibiting a transmission of the set of undesired audio phrases;

    determining, by the mobile voice communication device associated with the first user, that the audio signature of the audio phrase produced by the first user matches an audio signature of an undesirable audio phrase in the set of undesirable audio phrases, wherein the matches the audio signature of the undesirable audio phrase in the set of undesirable audio phrases means either a same or a similar audio signature to the audio signatures corresponding to the set of undesirable audio phrases;

    responsive to the mobile voice communication device associated with the first user determining that the audio signature of the audio phrase produced by the first user matches an audio signature of an undesirable audio phrase in the set of undesirable audio phrases, outputting, by the mobile voice communication device associated with the first user, a textual alert message to the first user via a display of the mobile voice communication device associated with the first user that includes a textual representation of the confidential information disclosed and that the confidential information is not to be divulged;

    inhibiting, by the mobile voice communication device associated with the first user, the transmission of the undesirable audio phase containing the confidential information from the mobile voice communication device associated with the first user to the other voice communication device used by the second user during the voice communication; and

    inhibiting, by the mobile voice communication device associated with the first user, further transmission of audio from the mobile voice communication device associated with the first user to the other voice communication device used by the second user for a period of time until a third user that is a trusted party of the first user joins the voice communication to determine whether the second user is an unauthorized party attempting to fraudulently receive the confidential information from the first user.

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