Systems and methods for routing facsimiles based on content

• US 9,253,338 B2
• Filed: 06/10/2014
• Issued: 02/02/2016
• Est. Priority Date: 05/01/2007
• Status: Active Grant

• Current Assignee: Kofax Incorporated
• Original Assignee: Kofax Incorporated
• Inventors: Couchman, Roy
• Primary Examiner(s): Cato, Miya J
• Application Number:
  US14/301,209
• Publication Number:
  US 20140293352A1
• Time in Patent Office: 602 Days
• Field of Search: 382/140, 382/312, 382/317
• US Class Current: 1/1
• CPC Class Codes: G06V 30/412 Layout analysis of documents structured with printed lines or input boxes, e.g. business forms or tables
• CPC Class Codes: G06V 30/413 Classification of content, e.g. text, photographs or tables
• CPC Class Codes: H04N 1/00095 Systems or arrangements for the transmission of the picture signal
• CPC Class Codes: H04N 1/00204 with a digital computer or a digital computer system, e.g. an internet server programmed control between transmitter and receiver or between image input and image output device H04N1/32561
• CPC Class Codes: H04N 1/00209 Transmitting or receiving image data, e.g. facsimile data, via a computer, e.g. using e-mail, a computer network, the internet, I-fax
• CPC Class Codes: H04N 1/00355 Mark-sheet input sensing record carriers G06K7/00; character recognition G06V30/10; document-oriented image-based pattern recognition G06V30/40
• CPC Class Codes: H04N 1/0036 Alphanumeric symbols
• CPC Class Codes: H04N 1/00374 on the same page as at least a part of the image
• CPC Class Codes: H04N 1/00968 by scanning marks on a sheet mark-sheet input means H04N1/00355; sensing record carriers G06K7/00
• CPC Class Codes: H04N 2201/0094 Multifunctional device, i.e. a device capable of all of reading, reproducing, copying, facsimile transception, file transception
• CPC Class Codes: H04N 2201/323 for tracing or tracking, e.g. forensic tracing of unauthorized copies

Abstract

A method for routing a facsimile includes: receiving a facsimile in a computer readable format; locating one or more keywords in the facsimile, wherein at least two of the keywords are not adjacent in the facsimile; analyzing the facsimile to determine at least one of a meaning of the facsimile and a context of the facsimile; attempting to initiate a business process based at least in part on analysis; and routing at least a portion of the facsimile comprising text to one or more destinations based at least in part on the analysis. Corresponding systems and computer program products are also disclosed.

Claims

1. A computer program product for routing a facsimile, the computer program product comprising a non-transitory computer readable medium having program code embodied therewith, the program code readable/executable by the processor to cause the processor to:

receive a facsimile in a computer readable format;

locate one or more keywords in the facsimile, wherein at least two of the keywords are not adjacent in the facsimile;

analyze the facsimile to determine at least one of a meaning of the facsimile and a context of the facsimile;

attempt to initiate a business process based at least in part on analysis;

detect a problem with the attempt to initiate the business process;

generate a notification of the problem; and

route at least a portion of the facsimile comprising text to one or more destinations based at least in part on the analysis.

2. The computer program product as recited in claim 1, wherein the attempt is further based at least in part on the determined meaning of the facsimile, wherein the determined meaning of the facsimile comprises an intended recipient of the facsimile.

3. The computer program product as recited in claim 1, wherein the attempt is further based at least in part on the determined context of the facsimile,

wherein the determined context of the facsimile comprises an intended business process for the facsimile, and

wherein the attempted business process corresponds to the intended business process.

4. The computer program product as recited in claim 1, further comprising logic configured to cause the processor to notify one or more entities of the detected problem.

5. The computer program product as recited in claim 1, further comprising logic configured to store the generated notification in a log file.

6. The computer program product as recited in claim 1, wherein the notification comprises an exception.

7. The computer program product as recited in claim 6, wherein the logic configured to cause the processor to generate the notification further comprises logic configured to store the exception in a log file.

8. A method for routing a facsimile, comprising:

receiving a facsimile in a computer readable format;

locating one or more keywords in the facsimile, wherein at least two of the keywords are not adjacent in the facsimile;

analyzing the facsimile to determine at least one of a meaning of the facsimile and a context of the facsimile;

attempting to initiate a business process based at least in part on analysis; and

detecting a problem with the attempt to initiate the business process;

generating a notification of the problem; and

routing at least a portion of the facsimile comprising text to one or more destinations based at least in part on the analysis.

9. The method as recited in claim 8, wherein the attempt is further based at least in part on the determined meaning of the facsimile, wherein the determined meaning of the facsimile comprises an intended recipient of the facsimile.

10. The method as recited in claim 8, wherein the attempt is further based at least in part on the determined context of the facsimile, wherein the determined context of the facsimile comprises an intended business process for the facsimile.

11. The method as recited in claim 10, wherein the attempted business process corresponds to the intended business process.

12. The method as recited in claim 8, further comprising notifying one or more entities of the detected problem.

13. The method as recited in claim 8, further comprising storing the generated notification in a log file.

14. The method as recited in claim 8, wherein the notification comprises an exception.

15. The method as recited in claim 14, further comprising storing the exception in a log file.

16. A system configured to route a facsimile, the system comprising:

a processor configured to execute logic; and

logic in and/or executable by the processor to cause the processor to;

receive a facsimile in a computer readable format;

locate one or more keywords in the facsimile, wherein at least two of the keywords are not adjacent in the facsimile;

analyze the facsimile to determine at least one of a meaning of the facsimile and a context of the facsimile;

attempt to initiate a business process based at least in part on analysis;

determine whether the attempt to initiate the business process experienced a problem;

generate a notification of the problem in response to determining the attempt to initiate the business process experienced a problem; and

route at least a portion of the facsimile comprising text to one or more destinations based at least in part on the analysis.

17. The system as recited in claim 16, further comprising logic configured to cause the processor to:

determine at least one of an intended recipient and an intended business process for the facsimile based at least in part on the analysis; and

log the notification of the problem in response to generating the notification,

wherein the intended business process corresponds to the attempted business process.

18. The system as recited in claim 16, wherein the attempt is further based at least in part on the determined meaning of the facsimile, and

wherein the determined meaning of the facsimile comprises an intended recipient of the facsimile.

19. The system as recited in claim 16, wherein the attempt is further based at least in part on the determined context of the facsimile, and

wherein the determined context of the facsimile comprises an intended business process for the facsimile.

20. The system as recited in claim 16, further comprising logic configured to cause the processor to notify one or more entities of the problem.