Systems and methods for enabling recipient control of communications

• US 9,253,804 B2
• Filed: 03/03/2011
• Issued: 02/02/2016
• Est. Priority Date: 03/03/2010
• Status: Active Grant

• Current Assignee: Jolly Seven, Series 70 of Allied Security Trust I (Allied Security Trust)
• Original Assignee: Modena Enterprises, LLC (Concert Technology Corporation)
• Inventors: Amidon, Christopher M., Curtis, Scott, Katpelly, Ravi
• Primary Examiner(s): Hamza, Faruk
• Assistant Examiner(s): GUADALUPE CRUZ, AIXA AMYR
• Application Number:
  US13/039,478
• Publication Number:
  US 20120134321A1
• Time in Patent Office: 1,797 Days
• US Class Current: 1/1
• CPC Class Codes: H04L 67/14 Session management for real-time applications in data packet communications networks H04L65/1066
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04W 76/10 Connection setup

Abstract

Disclosed herein are methods and systems for enabling recipient control of communications. According to an aspect, a method may include receiving a communication request identifying a proposed timing of a communication and/or a proposed communication channel for the communication. The method may also include receiving selection of an actual timing and/or an actual communication channel for the communication. Further, the method may include initiating the communication based on the selection.

Claims

1. A method comprising:

at a computing device;

receiving a communication request for a subsequent communication with a recipient identified in the communication request, the communication request comprising a proposed timing for a subsequent communication, a proposed communication channel for the subsequent communication, and a conditional parameter for notifying the recipient of the communication request;

determining a condition of the recipient meets the conditional parameter of the communication request;

in response to determining the condition of the recipient device meets the conditional parameter of the communication request;

communicating the communication request for the subsequent communication to the recipient device identified in the communication request;

receiving, from the recipient, a selection of at least one of an actual timing and an actual communication channel for the subsequent communication;

initiating the subsequent communication with the recipient based on the selection;

determining a condition of the recipient does not meet the conditional parameter of the communication request within a predefined period of time; and

in response to determining the condition of the recipient does not meet the conditional parameter of the communication request within a predefined period of time, cancelling the communication request.

2. The method of claim 1, wherein receiving the communication request comprises receiving indication of a proposed time period for the subsequent communication.

3. The method of claim 2, wherein initiating the subsequent communication comprises automatically initiating the subsequent communication prior to expiration of the proposed time period.

4. The method of claim 1, wherein initiating the subsequent communication comprises automatically initiating the subsequent communication with a requester of the communication based on a status of a device receiving the subsequent communication request.

5. The method of claim 4, further comprising determining the status of the device based on one or more of user inputs into a device receiving the communication request, an application running on the device receiving the communication request, and a location of the device receiving the communication request.

6. The method of claim 1, wherein receiving the communication request comprises receiving an indication of one or more proposed communication channels for the subsequent communication.

7. The method of claim 1, wherein receiving the communication request comprises receiving an indication of one or more of a call, text message, instant message, and social network communication.

8. The method of claim 1, further comprising, in response to receiving the communication request, automatically communicating a response message to an originator of the communication request.

9. The method of claim 8, wherein the response message specifies at least one parameter for the subsequent communication.

10. The method of claim 1, wherein receiving, from the recipient device, the selection comprises receiving user input for selecting at least one predefined parameter for the subsequent communication.

11. The method of claim 10, wherein the method further comprises communicating a response message to an originator of the communication request that specifies the at least one predefined parameter.

12. The method of claim 1, further comprising automatically determining at least one parameter for the subsequent communication.

13. The method of claim 12, wherein the method further comprises communicating a response message to an originator of the communication request that specifies the at least one parameter.

14. The method of claim 1, further comprising determining an activity of the recipient of the communication request,

wherein initiating the subsequent communication comprises initiating the subsequent communication based on the activity of the recipient.

15. The method of claim 14, wherein determining the activity of the recipient comprises determining an availability of the recipient for the subsequent communication, and

wherein the method further comprises notifying a requester of the communication request that the recipient is unavailable for the subsequent communication in response to receiving the communication request and determining that the recipient is unavailable for the subsequent communication.

16. The method of claim 14, further comprising receiving user input specifying the availability of the recipient,

wherein determining the availability of the recipient comprises determining the availability of the recipient for the subsequent communication based on the user input.

17. The method of claim 1, further comprising:

storing a predefined message for response to communication requests; and

in response to receiving the communication request, communicating the predefined message to a requester of the communication request.

18. The method of claim 17, further comprising determining that a computing device associated with recipient receiving the communication request is in a predetermined state,

wherein the predefined message is communicated responsive to the computing device associated with the recipient being in the predetermined state.

19. The method of claim 1, further comprising:

determining whether the subsequent communication is initiated within a predefined time interval; and

notifying a recipient of the communication request in response to determining that the subsequent communication is not initiated within the predefined time interval.

20. The method of claim 1, further comprising communicating with a requester of the communication request in accordance with the proposed timing and the proposed communication channel.

21. The method of claim 1, further comprising controlling a user interface to notify the recipient of the communication request.

22. The method of claim 1, wherein the communication request identifies an importance level for the subsequent communication, and

wherein the method further comprises controlling a user interface to notify the recipient of the importance level.

23. The method of claim 1, wherein the communication request identifies an aggressiveness level for the subsequent communication, and

wherein the method further comprises initiating the subsequent communication based on the aggressiveness level.

24. The method of claim 1, further comprising prioritizing initiation of the subsequent communication.

25. The method of claim 1, further comprising:

determining whether a recipient device meets a condition; and

in response to determining that the recipient device meets the condition, notifying a recipient of the communication request.

26. The method of claim 25, wherein one or more of the communication request and the recipient specifies the condition.

27. The method of claim 1, further comprising:

determining whether a recipient device meets a condition,

wherein initiating the communication comprises initiating the subsequent communication in response to determining that the recipient device meets the condition.

28. The method of claim 27, wherein one or more of the communication request and the recipient specifies the condition.

29. The method of claim 1, wherein the conditional parameter specifies the recipient is located at or near a specified location.

30. The method of claim 1, wherein the conditional parameter specifies the recipient is notified of the request during a specified time period.

31. The method of claim 1, wherein the conditional parameter specifies the recipient is notified of the request while the recipient device is not traveling.

32. A system comprising:

a server configured to communicate with a plurality of computing devices, the server comprising;

a communication interface configured to receive a communication request for a subsequent communication with a recipient identified in the communication request, the communication request comprising a proposed timing of a subsequent communication, a proposed communication channel for the subsequent communication, and a conditional parameter for notifying the recipient of the communication request;

a communication manager comprising a processor and memory, the communication manager configured to;

determine a condition of the recipient meets the conditional parameter of the communication request;

communicate the communication request for the subsequent communication to the recipient identified in the communication request in response to the determination the condition of the recipient meets the conditional parameter of the communication request;

receive, in response to the reception of the communication request, selection of at least one of an actual timing and an actual communication channel for the subsequent communication;

initiate the subsequent communication based on the selection;

determine a condition of the recipient does not meet the conditional parameter of the communication request within a predefined period of time; and

cancel the communication request in response to determining the condition of the recipient does not meet the conditional parameter of the communication request within a predefined period of time.

33. A non-transitory computer-readable storage medium having stored thereon computer executable instructions for performing the following steps:

receiving a communication request for a subsequent communication with a recipient identified in the communication request, the communication request comprising a proposed timing for a subsequent communication, a proposed communication channel for the subsequent communication, and a conditional parameter for notifying the recipient of the communication request;

determining a condition of the recipient meets the conditional parameter of the communication request;

in response to determining the condition of the recipient device meets the conditional parameter of the communication request;

communicating the communication request for the subsequent communication to the recipient device identified in the communication request;

receiving, from the recipient, a selection of at least one of an actual timing and an actual communication channel for the subsequent communication;

initiating the subsequent communication with the recipient based on the selection;

determining a condition of the recipient does not meet the conditional parameter of the communication request within a predefined period of time; and

in response to determining the condition of the recipient does not meet the conditional parameter of the communication request within a predefined period of time, cancelling the communication request.