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Methods and systems for monitoring and analyzing social media data

  • US 9,256,663 B2
  • Filed: 08/22/2013
  • Issued: 02/09/2016
  • Est. Priority Date: 08/22/2013
  • Status: Active Grant
First Claim
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1. A method for analyzing social media data, the method comprising:

  • obtaining, using one or more processors, social media data from a social media platform, wherein the social media data comprises documents from a plurality of users of the social media platform;

    classifying the documents using a sentiment classifier;

    tokenizing the documents into terms;

    associating a sentiment classification with each term;

    detecting a first event based on a number of occurrences of a first term in the documents;

    providing information associated with the first event to a user, wherein the information comprises the first term and a sentiment classification associated with the first term; and

    calculating a term frequency-inverse document frequency (“

    TFIDF”

    ) metric for the first term, wherein;

    the information associated with the first event further comprises the TFIDF metric,the TFIDF metric is a time normalized TFIDF metric, andthe TFIDF metric is calculated using the formula;

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