Re-routing incoming email for a multi-tenant database system
First Claim
1. A method for processing email for a multi-tenant database system comprising a plurality of data centers and a plurality of instances of a multi-tenant database system core, each of the plurality of data centers implementing at least one of the plurality of instances of the multi-tenant database core, the method comprising:
- maintaining, at each of the plurality of data centers, an instantiation of a private domain name service (DNS) database, the private DNS database comprising a respective DNS entry for every possible combination of one of the plurality of data centers and one of the instances of the multi-tenant database system core;
receiving an incoming email at a first local mail transfer agent (MTA) of a first data center of the plurality of data centers, the incoming email directed to an incoming email address comprising a first domain string that includes a pod token;
redirecting the incoming email to a redirected email address comprising a second domain string that includes the pod token and a data center token that identifies the first data center;
obtaining, from the instantiation of the private DNS database maintained at the first data center, a destination location for the redirected email address, wherein the destination location is obtained from the respective DNS entry that includes a combination of the pod token and the data center token; and
routing the incoming email to the destination location.
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Accused Products
Abstract
A method for processing email for a multi-tenant database system is presented here. The system includes a plurality of data centers and a plurality of instances of a multi-tenant database system core. Each data center implements at least one instance of the multi-tenant database core. The method receives an incoming email at a first local mail transfer agent (MTA) of a first data center, wherein the incoming email is erroneously directed to a first instance of the multi-tenant database system core. The method continues by searching a private domain name service (DNS) database maintained at the first data center, based on an identifier of the first instance and an identifier of the first data center. The method then obtains an identifier associated with a second data center of the plurality of data centers, and routes the incoming email in accordance with the identifier of the second data center.
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Citations
10 Claims
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1. A method for processing email for a multi-tenant database system comprising a plurality of data centers and a plurality of instances of a multi-tenant database system core, each of the plurality of data centers implementing at least one of the plurality of instances of the multi-tenant database core, the method comprising:
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maintaining, at each of the plurality of data centers, an instantiation of a private domain name service (DNS) database, the private DNS database comprising a respective DNS entry for every possible combination of one of the plurality of data centers and one of the instances of the multi-tenant database system core; receiving an incoming email at a first local mail transfer agent (MTA) of a first data center of the plurality of data centers, the incoming email directed to an incoming email address comprising a first domain string that includes a pod token; redirecting the incoming email to a redirected email address comprising a second domain string that includes the pod token and a data center token that identifies the first data center; obtaining, from the instantiation of the private DNS database maintained at the first data center, a destination location for the redirected email address, wherein the destination location is obtained from the respective DNS entry that includes a combination of the pod token and the data center token; and routing the incoming email to the destination location. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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Specification