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Methods and systems of vehicle telematics enabled customer experience

  • US 9,286,736 B2
  • Filed: 12/16/2014
  • Issued: 03/15/2016
  • Est. Priority Date: 12/16/2013
  • Status: Active Grant
First Claim
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1. In an automobile including a vehicle self-diagnostic monitoring server and healing system, a vehicle monitoring system comprising:

  • an automobile system comprising a self-powered motor vehicle used for transportation;

    a sensor system arranged on a set of components of the automobile system and coupled to an energy providing system in the automobile system to be provided with energy by said energy providing system, said sensor system obtaining data about at least one property for each component of the set of components of the automobile system and converting the data into signals;

    a communication system in the automobile system and wirelessly communicating with said sensor system to receive the signals from said sensor system and derive from the signals the data obtained by said sensor system; and

    an analytics system communicating with the communication system to receive the data and determine a state of each component of the set of components of the automobile system based on the at least one property of each component, and to trigger a communication when the analytics system detects that a component is in a nonoperational state, wherein the communication is communicated by the communication system to at least one of an automobile service provider of the automobile system, a parts provider of the component or a Vehicle Operation Center associated with the vehicle system.

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