System for automatic selection of profile based on location
First Claim
Patent Images
1. A system for automatic routing of a communication, the system comprising:
- a wireless device configured to provide an indication of a proximity of the wireless device to a designated location; and
a database, external to the wireless device and in communication with the wireless device over a network, the database comprising;
a configurable persona associated with the designated location wherein the persona includes preferences for delivery of the communication based on the proximity of the wireless device to the designated location; and
configurable settings associated with the persona for formatting the communication in accordance with a transmission protocol for the network.
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Abstract
Systems for automatically selecting a user'"'"'s profile based on location include a device adapted to being tracked by location and a database that includes a user'"'"'s preferences for routing calls. The user'"'"'s calls are routed to the user based on the user'"'"'s call routing preferences and the location of the device. Other systems and methods are also provided.
52 Citations
18 Claims
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1. A system for automatic routing of a communication, the system comprising:
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a wireless device configured to provide an indication of a proximity of the wireless device to a designated location; and a database, external to the wireless device and in communication with the wireless device over a network, the database comprising; a configurable persona associated with the designated location wherein the persona includes preferences for delivery of the communication based on the proximity of the wireless device to the designated location; and configurable settings associated with the persona for formatting the communication in accordance with a transmission protocol for the network. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for automatic routing of a communication, the method comprising:
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receiving, via a network, an indication of a location of a device; determining preferences representative of a database external to the device; determining a communication destination and a communications format in accordance with the determined preferences and a protocol associated with the network; formatting the communication to be compatible with the destination and the protocol; and routing the communication to the communication destination in accordance with the determined preferences and the determined format, and the indication of the location of the device. - View Dependent Claims (9, 10, 11)
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12. A system for automatic routing of a communication, the system comprising:
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computer software running on a wireless device wherein the software is configured to provide an indication of a proximity of the wireless device to a designated location; and a database, external to the wireless device and in communication with the wireless device over a network, the database comprising; a configurable persona associated with the designated location wherein the persona includes preferences for delivery of the communication based on the proximity of the wireless device to the designated location; and configurable settings associated with the persona for formatting the communication in accordance with a transmission protocol for the network. - View Dependent Claims (13, 14, 15, 16, 17, 18)
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Specification