Method for embedding voice mail in a spoken utterance using a natural language processing computer system
First Claim
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1. A method for natural language processing of a speech utterance in a computerized system, comprising:
- receiving and storing a speech utterance in a computerized system, the utterance comprising a communication portion and a message portion;
analyzing and parsing the speech input using the computerized system to identify and separate the communication portion and the message portion;
identifying communication parameters using the computerized system, the communication parameters including one or more destinations, from the communication portion;
wherein the communication parameters indicate that the message portion should be saved as a memo, and transmitting includes recording the message portion for future playback in the computerized system; and
automatically transmitting the message portion from the storage to the destination as a voice message.
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Abstract
A method for processing a voice message in a computerized system. The method receives and records a speech utterance including a message portion and a communication portion. The method proceeds to parse the input to identify and separate the message portion and the communication portion. It then identifies communication parameters, including one or more destination mailboxes, from the communication portion, and it transmits the message portion to the destination mailbox as a voice message.
205 Citations
22 Claims
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1. A method for natural language processing of a speech utterance in a computerized system, comprising:
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receiving and storing a speech utterance in a computerized system, the utterance comprising a communication portion and a message portion; analyzing and parsing the speech input using the computerized system to identify and separate the communication portion and the message portion; identifying communication parameters using the computerized system, the communication parameters including one or more destinations, from the communication portion; wherein the communication parameters indicate that the message portion should be saved as a memo, and transmitting includes recording the message portion for future playback in the computerized system; and automatically transmitting the message portion from the storage to the destination as a voice message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for processing a natural language message in a computerized system, comprising:
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a recording device that receives and stores a speech utterance in the computerized system, the utterance comprising a message portion and a communication portion, and storing the utterance in a system storage; a processor coupled to a memory storing instructions, the instructions which when executed cause the processor to perform; parsing the utterance using the computerized system to identify and separate the message portion and the communication portion; identifying communication parameters from the communication portion using the computerized system, the communication parameters including one or more destinations; wherein the communication parameters indicate that the message portion should be saved as a memo, and transmitting includes recording the message portion for future playback in the computerized system; and automatically transmitting the message portion from the storage to the destination as a voice message. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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Specification