ATM customer messaging systems and methods
First Claim
Patent Images
1. A method, comprising:
- receiving identification information of a first account holder at a financial institution;
authenticating the first account holder based on the identification information;
identifying a second account holder at the financial institution as being known to the first account holder;
identifying an upcoming personal event associated with the second account holder, including determining date information for the upcoming personal event;
receiving inputs to configure a message to be displayed to the second account holder based on the personal event, the inputs being received from the first account holder; and
displaying the message to the second account holder from the first account holder, the message being displayed based on the date information to coincide with the occurrence of the personal event of the second account holder.
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Accused Products
Abstract
Identification information for a first account holder at a financial institution is received. The first account holder is authenticated based on the identification information. A second account holder at the financial institution is identified as being known to the first account holder. Inputs are received from the first account holder to configure a message to be displayed to the second account holder. The message is displayed to the second account holder from the first account holder.
70 Citations
28 Claims
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1. A method, comprising:
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receiving identification information of a first account holder at a financial institution; authenticating the first account holder based on the identification information; identifying a second account holder at the financial institution as being known to the first account holder; identifying an upcoming personal event associated with the second account holder, including determining date information for the upcoming personal event; receiving inputs to configure a message to be displayed to the second account holder based on the personal event, the inputs being received from the first account holder; and displaying the message to the second account holder from the first account holder, the message being displayed based on the date information to coincide with the occurrence of the personal event of the second account holder. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A system for customer transaction machine messaging service comprising:
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a bank computing system having logic stored within a non-transitory computer readable medium, the logic executable by a processor; and a plurality of automated teller machines (ATMs) associated with a financial institution and coupled to the bank computing system, wherein the ATMs and the banking computer system in combination are configured to; receive identification information of a first account holder at the financial institution; authenticate the first account holder based on the identification information; identify a second account holder at the financial institution as being known to the first account holder; identify an upcoming personal event associated with the second account holder, including determining date information for the upcoming personal event; receive inputs to configure a message to be displayed to the second account holder based on the personal event, the inputs being received from the first account holder at any one of the plurality of ATMs; and display the message to the second account holder from the first account holder, wherein the message is displayed to the second account holder at any one of the plurality of ATMs based on the date information to coincide with the occurrence of the personal event of the second account holder. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27)
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28. An event messaging method using one or more automated teller machine (ATMs) and a bank computing system associated with a financial institution, the method comprising:
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receiving data information regarding a personal event associated with at least one of a first joint account holder and a second joint account holder into the bank computing system, the data including date information regarding the personal event; receiving a request to provide the data to one of the ATMs, the ATMs being configured to; receive identification information from the user at any one of the ATMs, authenticate, using the identification information, the user, identify a joint account holder sharing a common financial account with the user, receive the data regarding the personal event, and display an invitation to the user to send an event related message to a recipient through one of the ATMs, wherein the user is one of the first joint account holder and the second joint account holder, wherein the recipient is the remaining joint account holder, and wherein the event related message is related to the identified personal event; and providing at least the date information to messaging logic within any one of the ATMs, wherein any one of the ATMs is configured to generate a message from one joint account holder to the other joint account holder regarding the personal event through any one of the ATMs, the message being displayed based on the date information to coincide with the occurrence of the identified personal event.
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Specification