Multimodal conversation transfer

• US 9,294,424 B2
• Filed: 09/12/2014
• Issued: 03/22/2016
• Est. Priority Date: 06/25/2008
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Ramanathan, Rajesh, Raghav, Amritansh
• Primary Examiner(s): TRUONG, LAN DAI T
• Application Number:
  US14/485,521
• Publication Number:
  US 20150106455A1
• Time in Patent Office: 557 Days
• Field of Search: 709/206, 709/207, 709/205, 709/204, 709/203, 709/227, 709/228
• US Class Current: 1/1
• CPC Class Codes: G06F 15/16 Combinations of two or more digital computers each having at least an arithmetic unit, a program unit and a register, e.g. for a simultaneous processing of several programs coordinating program control therefor G06F9/52; in regulating and control system G05B
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/56 Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
• CPC Class Codes: H04L 67/148 Migration or transfer of sessions

Abstract

In one embodiment, a user may transfer a multimodal conversation. A multimodal conversation may have a first mode communication session and a second mode communication session. A first user point of presence may execute a first transfer of the first mode communication session with a first partner point of presence from the first user point of presence to a first target point of presence. A second user point of presence may execute a second transfer of the second mode communication session with a second partner point of presence from the second user point of presence to a second target point of presence.

Claims

1. A method performed on a computing device that includes a processor and memory, the method comprising:

transferring, by the computing device from a first device to a second device, a multimodal conversation with the computing device, where the multimodal conversation includes a plurality of communication sessions, where each of the plurality of communication sessions has a mode that is different than the modes of others of the plurality of communication sessions.

2. The method of claim 1 where the transferring the multimodal conversation comprises transferring, by the computing device, each of the plurality of communication sessions from the first device to the second device.

3. The method of claim 1 where the transferring comprises switching, by the computing device in response to determining that a mode of one of the plurality of communication sessions is not supported by the second device and to determining that an alternate mode is supported by the second device, the one of the plurality of communication sessions to the alternate mode.

4. The method of claim 1 where the transferring comprises dropping, by the computing device in response to determining that a mode of one of the plurality of communication sessions is not supported by the second device and to determining that an alternate mode is not supported by the second device, the one of the plurality of communication sessions.

5. The method of claim 1 where the transferring is based on a session initiation protocol (“

SIP”

).

6. The method of claim 1 where the transferring is in response to results of a consultation between the computing device and the second device.

7. The method of claim 6 where the consultation comprises determining, by the computing device, a mode capability of the second device.

8. A system comprising a computing device and instructions that are together configured for performing actions, the computing device comprising a processor and memory, the actions comprising:

transferring, by the computing device from a first device to a second device, a multimodal conversation with the computing device, where the multimodal conversation includes a plurality of communication sessions, where each of the plurality of communication sessions has a mode that is different than the modes of others of the plurality of communication sessions.

9. The system of claim 8 where the transferring the multimodal conversation comprises transferring, by the computing device, each of the plurality of communication sessions from the first device to the second device.

10. The system of claim 8 where the transferring comprises switching, by the computing device in response to determining that a mode of one of the plurality of communication sessions is not supported by the second device and to determining that an alternate mode is supported by the second device, the one of the plurality of communication sessions to the alternate mode.

11. The system of claim 8 where the transferring comprises dropping, by the computing device in response to determining that a mode of one of the plurality of communication sessions is not supported by the second device and to determining that an alternate mode is not supported by the second device, the one of the plurality of communication sessions.

12. The system of claim 8 where the transferring is based on a session initiation protocol (“

SIP”

).

13. The system of claim 8 where the transferring is in response to results of a consultation between the computing device and the second device.

14. The system of claim 13 where the consultation comprises determining, by the computing device, a mode capability of the second device.

15. At least one memory that comprises instructions that, based on execution by a processor of a computing device, configure the computing device to perform actions comprising:

transferring, by the computing device from a first device to a second device, a multimodal conversation with the computing device, where the multimodal conversation includes a plurality of communication sessions, where each of the plurality of communication sessions has a mode that is different than the modes of others of the plurality of communication sessions.

16. The at least one memory of claim 15 where the transferring the multimodal conversation comprises transferring, by the computing device, each of the plurality of communication sessions from the first device to the second device.

17. The at least one memory of claim 15 where the transferring comprises switching, by the computing device in response to determining that a mode of one of the plurality of communication sessions is not supported by the second device and to determining that an alternate mode is supported by the second device, the one of the plurality of communication sessions to the alternate mode.

18. The at least one memory of claim 15 where the transferring comprises dropping, by the computing device in response to determining that a mode of one of the plurality of communication sessions is not supported by the second device and to determining that an alternate mode is not supported by the second device, the one of the plurality of communication sessions.

19. The at least one memory of claim 15 where the transferring is based on a session initiation protocol (“

SIP”

).

20. The at least one memory of claim 15 where the transferring is in response to results of a consultation between the computing device and the second device, where the consultation comprises determining, by the computing device, a mode capability of the second device.