Methods and systems for providing telecommunications services
First Claim
1. A system, comprising:
- at least one computing device comprising hardware;
at least one network interface coupled to a first network;
non-transitory memory coupled to the at least one computing device that stores instructions that when executed by the at least one computing device cause, at least in part, the system to implement;
enabling a first software application to be downloaded over the first network via the at least one computing device to a computing device associated with a first user;
enabling a second software application to be downloaded over the first network to a computing device associated with a second user;
receiving a first call from the second user directed to the first user wherein a user interface of the first software application associated with the first user displays information associated with the first call;
subsequent to the receipt of the first call, transmitting a message over a second network to the second user, wherein the transmitted message displayed to the second user includes a first user identifier and an associated control which when activated enables an audio call session with the first user; and
at least partly in response to an activation of the associated control, at least partly causing, via the first software application and the second software application, an audio call session via which the first user computing device and the second user computing device are connected over the second network.
1 Assignment
0 Petitions
Accused Products
Abstract
The present invention is related to telecommunications. A call processing system receives a first call from a caller intended for a first person. A notification regarding the first call is transmitted over a network to a terminal associated with the first person. A user interface is displayed on the terminal via which the first person can indicate that a callback message is to be transmitted to the caller. The callback message is transmitted to the caller, wherein the callback message includes an identification of the first person, a callback control, and text indicating that the caller is to activate the control to initiate another call to the first person. At least partly in response to the caller activating the control, A second call to be placed via which the first person and caller are connected.
-
Citations
25 Claims
-
1. A system, comprising:
-
at least one computing device comprising hardware; at least one network interface coupled to a first network; non-transitory memory coupled to the at least one computing device that stores instructions that when executed by the at least one computing device cause, at least in part, the system to implement; enabling a first software application to be downloaded over the first network via the at least one computing device to a computing device associated with a first user; enabling a second software application to be downloaded over the first network to a computing device associated with a second user; receiving a first call from the second user directed to the first user wherein a user interface of the first software application associated with the first user displays information associated with the first call; subsequent to the receipt of the first call, transmitting a message over a second network to the second user, wherein the transmitted message displayed to the second user includes a first user identifier and an associated control which when activated enables an audio call session with the first user; and at least partly in response to an activation of the associated control, at least partly causing, via the first software application and the second software application, an audio call session via which the first user computing device and the second user computing device are connected over the second network. - View Dependent Claims (2, 3)
-
-
4. A system, comprising:
-
at least one computing device comprising hardware; at least one network interface coupled to a data network; non-transitory memory coupled to the at least one computing device that stores instructions that when executed by the at least one computing device cause, at least in part, the system to implement; providing a software application to a computing device associated with a first user; receiving a call from a second user directed to the first user wherein a user interface of the software application hosted on the computing device of the first user displays information associated with the call; subsequent to the receipt of the call, transmitting a message over a data network to the second user, wherein the transmitted message displayed to the second user includes an identifier associated with the first user and an associated control which when activated enables an audio call session with the first user, and further wherein at least a portion of the identifier associated with first user comprises an image; and wherein the software application is configured to detect a first event, and at least partly in response to detecting the first event, initiate an audio call session via which the first user computing device and the second user computing device are connected over the data network. - View Dependent Claims (5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
-
-
15. A system, comprising:
-
at least one computing device comprising hardware; at least one network interface coupled to a first network; non-transitory memory coupled to the at least one computing device that stores instructions that when executed by the at least one computing device cause, at least in part, the system to implement; enabling a software application to be downloaded over the first network via the at least one computing device to a computing device associated with a first user; receiving a call from a second user directed to the first user wherein a user interface of the software application hosted on the computing device of the first user enables the creation of a second user contact record; subsequent to the receipt of the call, transmitting a message over a network to the second user, wherein the transmitted message displayed to the second user includes an identification of the first user and an associated control which when activated enables a call session with the first user; and at least partly in response to detecting a first event, at least partly causing, via the software application, a call session via which the first user computing device and second user computing device are connected over the network. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25)
-
Specification