Systems and methods for consumer-generated media reputation management

• US 9,317,180 B2
• Filed: 06/08/2012
• Issued: 04/19/2016
• Est. Priority Date: 05/05/2006
• Status: Active Grant

• Current Assignee: Cision US Inc. (Cision Ltd.)
• Original Assignee: Vocus Incorporated (Cision Ltd.)
• Inventors: Ward, Miles, Webber, James, Graziano, Dean M.
• Primary Examiner(s): Titcomb, William
• Application Number:
  US13/491,933
• Publication Number:
  US 20130145323A1
• Time in Patent Office: 1,411 Days
• Field of Search: 715/764, 715/738, 707802-805, 707/748
• US Class Current: 1/1
• CPC Class Codes: G06F 3/04817 using icons graphical or visual programming using iconic symbols G06F8/34
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/04842 Selection of displayed objects or displayed text elements G06F3/0482 takes precedence
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 67/10 in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46
• CPC Class Codes: H04N 21/2353 specifically adapted to content descriptors, e.g. coding, compressing or processing of metadata
• CPC Class Codes: H04N 21/26603 for automatically generating descriptors from content, e.g. when it is not made available by its provider, using content analysis techniques
• CPC Class Codes: H04N 21/4828 for searching program descriptors retrieval of video data G06F16/739
• CPC Class Codes: H04N 21/6125 involving transmission via Internet transmission by internet of broadcast information H04H60/82
• CPC Class Codes: H04N 21/6175 involving transmission via Internet broadcast-related systems characterised by the transmission system being the Internet H04H60/82
• CPC Class Codes: H04N 21/84 Generation or processing of descriptive data, e.g. content descriptors systems specially adapted for using meta-information in broadcast systems H04H60/73

Abstract

A method implementable in at least one electronic device coupled to a network and a display device, includes receiving, over the network, a data set, receiving, from a user, a selection of a first topic, determining, based on the data set, a plurality of network sites hosting commentary of the first topic and an authority level of each site of the plurality, determining, based on the data set, an authority level of each site of the plurality, determining, based on the data set, a plurality of authors providing the commentary hosted by the plurality of network sites, determining, based on the data set, an authority level of each author of the plurality, determining, based on the data set, a value characterizing an opinion of each author on the first topic.

Claims

1. A method implementable in at least one electronic device coupled to a network and a display device, comprising the steps of:

receiving from a user a selection of a topic;

receiving, over the network, a data set comprising posted content related to the user-selected topic;

determining, based on the data set, at least one of volume level and a sentiment type of a plurality of sentiment types of the posted content; and

generating to the display device a user interface including a set of icons providing a graphic illustration of at least one of the determined posted-content volume level and posted-content sentiment type.

2. A method implementable in at east one electronic device coupled to a network and a display device, comprising the steps of

receiving from a user a selection of a topic;

receiving, over the network, a data set comprising posted content related to the user-selected topic;

determining, based on the data set a sentiment type of a plurality of sentiment types of the posted content received over the network; and

after determining the sentiment type of the posted content received over the network, transmitting over the network responsive media content of a type of a plurality of types, the type of responsive media content transmitted being, based on said determined sentiment type.

3. The method of claim 2, wherein transmitting responsive media content comprises selecting responsive media content from the group comprising:

collecting follow up comments, aggregating follow up comments, enabling user to engage in interactive conversation, or management of said interactive responses in a workflow manager.

4. A system, comprising:

a data processing system configured to acess over a network posted content related to a topic, and determine a sentiment type of a plurality of sentiment types of the posted content; and

a responsive media server configured to transmit over the network, after determining the sentiment type of the posted content accessed over the network, responsive media content of a type of a plurality of types, the type of the responsive media content transmitted being based on said determined sentiment type.