Image processing system, image processing apparatus, and information processing apparatus

• US 9,319,559 B2
• Filed: 03/20/2015
• Issued: 04/19/2016
• Est. Priority Date: 03/26/2014
• Status: Active Grant

• Current Assignee: KYOCERA Document Solutions, Inc. (Kyocera Corporation)
• Original Assignee: KYOCERA Document Solutions, Inc. (Kyocera Corporation)
• Inventors: Furutani, Hiroshi
• Primary Examiner(s): Nguyen, Allen H
• Application Number:
  US14/664,697
• Publication Number:
  US 20150281511A1
• Time in Patent Office: 396 Days
• Field of Search: 358/1.14, 358/1.15, 358/474
• US Class Current: 1/1
• CPC Class Codes: H04N 1/00206 Transmitting or receiving computer data via an image communication device, e.g. a facsimile transceiver H04N1/00236 takes precedence
• CPC Class Codes: H04N 1/00307 with a mobile telephone apparatus constructional features of portable telephone sets H04M1/0202; mobile radio systems H04W84/00
• CPC Class Codes: H04N 1/00973 from a remote device, e.g. receiving via the internet instructions input to a computer terminal
• CPC Class Codes: H04N 1/32037 Automation of particular transmitter jobs, e.g. multi-address calling, auto-dialing
• CPC Class Codes: H04N 1/32117 in a separate transmission or protocol signal prior to or subsequent to the image data transmission, e.g. in digital identification signal [DIS], in non standard setup [NSS] or in non standard field [NSF] for mode signalling H04N1/333
• CPC Class Codes: H04N 1/32496 Changing the task performed, e.g. reading and transmitting, receiving and reproducing, copying facsimile mode changing H04N1/333
• CPC Class Codes: H04N 1/3263 of reading apparatus or transmitter, e.g. original jam
• CPC Class Codes: H04N 1/32641 of transmission or transmitted data, e.g. interruption or wrong number of pages
• CPC Class Codes: H04N 1/32651 Indicating or reporting details of user-machine interface H04N1/0035
• CPC Class Codes: H04N 1/32662 remotely, e.g. to the transmitter from the receiver
• CPC Class Codes: H04N 1/32667 Restarting a communication or performing a recovery operation
• CPC Class Codes: H04N 1/32673 Adjusting or controlling an operating mode, e.g. from paper reception to memory reception H04N1/32678 takes precedence; inhibiting an operation H04N1/00925
• CPC Class Codes: H04N 1/4433 to an apparatus, part of an apparatus or an apparatus function
• CPC Class Codes: H04N 2201/0075 by a user operated remote control device, e.g. receiving instructions from a user via a computer terminal or mobile telephone handset
• CPC Class Codes: H04N 2201/0094 Multifunctional device, i.e. a device capable of all of reading, reproducing, copying, facsimile transception, file transception

Abstract

Image processing system includes detection portion, first transmission portion, changing portion, second transmission portion, and job executing portion. The detection portion detects error of the job executed by image processing apparatus. The first transmission portion transmits error information and setting information to predetermined information processing apparatus, the error information being related to the error detected by the detection portion, the setting information being related to the job in which the error occurred. The changing portion, provided in the information processing apparatus, changes the setting information. The second transmission portion, provided in the information processing apparatus, transmits, to the image processing apparatus, re-execution instruction that includes the setting information that has been changed by the changing portion, the re-execution instruction instructing to re-execute the job. The job executing portion re-executes the job based on the setting information and the re-execution instruction transmitted by the second transmission portion.

Claims

1. An image processing system comprising:

an image processing apparatus configured to execute a job related to image processing;

a detection portion configured to detect an error of the job executed by the image processing apparatus;

a storage portion included in the image processing apparatus and configured to store image data;

a first transmission portion configured to transmit error information and setting information to a predetermined information processing apparatus, the error information being related to the error detected by the detection portion, the setting information being related to the job in which the error occurred;

a changing portion provided in the information processing apparatus and configured to change the setting information;

a second transmission portion provided in the information processing apparatus and configured to transmit, to the image processing apparatus, a re-execution instruction that includes the setting information that has been changed by the changing portion, the re-execution instruction instructing to re-execute the job; and

a job executing portion configured to re-execute the job based on the image data stored in the storage portion and the setting information and the re-execution instruction transmitted by the second transmission portion;

wherein

the setting information includes one or more of;

a transmission destination of image data read in an image reading process;

a sheet feed cassette selected to be used in an image forming process;

a sheet size for use in the image forming process; and

an output magnification of image data in the image forming process;

the first transmission portion transmits a part or all of the setting information that is set in advance in correspondence with the error information, to the information processing apparatus;

the error information includes apparatus type identification information identifying an apparatus type of the image processing apparatus; and

the information processing apparatus obtains handling information that indicates an error handling method for handling the error that has been associated in advance with the apparatus type of the image processing apparatus identified by the apparatus type identification information, and displays, on a display portion, the handling information and the setting information received from the image processing apparatus.

2. The image processing system according to claim 1 further comprising

a data control portion configured to, when the job is a transmission job in which image data read in an image reading process is transmitted to a specified transmission destination, store the image data input to the image processing apparatus into a storage portion and delete the image data from the storage portion after the job ends normally, wherein

the job executing portion reads, from the storage portion, image data that corresponds to the re-execution instruction, and executes the transmission job.

3. The image processing system according to claim 1, wherein

the image processing apparatus further includes:

an authentication control portion configured to allow a user to log in the image processing apparatus depending on a predetermined authentication operation; and

a first specification portion configured to specify an information processing apparatus that corresponds to the user who has logged in the image processing apparatus, wherein

the first transmission portion sets the information processing apparatus that was specified by the first specification portion when the job was executed, as a transmission destination of the error information and the setting information.

4. The image processing system according to claim 1, wherein

the job includes a print job in which an image forming process is executed based on image data,

the image processing apparatus further includes a second specification portion configured to specify an information processing apparatus that corresponds to a transmission destination of the print job, and

the first transmission portion sets the information processing apparatus that was specified by the second specification portion, as a transmission destination of the error information and the setting information.

5. The image processing system according to claim 1, wherein

the information processing apparatus is a mobile terminal.

6. An image processing apparatus comprising:

a detection portion configured to detect an error of a job related to image processing;

a storage portion configured to store image data;

a first transmission portion configured to transmit error information and setting information to a predetermined information processing apparatus, the error information being related to the error detected by the detection portion, the setting information being related to the job in which the error occurred; and

a job executing portion configured to re-execute the job based on the image data stored in the storage portion and a re-execution instruction transmitted from the information processing apparatus, and the setting information that has been changed by the information processing apparatus;

wherein

the setting information includes one or more of;

a transmission destination of image data read in an image reading process;

a sheet feed cassette selected to be used in an image forming process;

a sheet size for use in the image forming process; and

an output magnification of image data in the image forming process;

the first transmission portion transmits a part or all of the setting information that is set in advance in correspondence with the error information, to the information processing apparatus; and

the error information includes apparatus type identification information identifying an apparatus type of the image processing apparatus.

7. An information processing apparatus comprising:

a changing portion configured to change setting information that is received from an image processing apparatus that executes a job related to image processing, the setting information being related to the job; and

a second transmission portion configured to transmit, to the image processing apparatus, a re-execution instruction that includes the setting information that has been changed by the changing portion, the re-execution instruction instructing to re-execute the job;

wherein

when error information that includes apparatus type identification information identifying an apparatus type of the image processing apparatus, is received from the image processing apparatus, handling information that indicates an error handling method for handling an error that has been associated in advance with the apparatus type of the image processing apparatus identified by the apparatus type identification information, is obtained and the handling information and the setting information received from the image processing apparatus are displayed on a display portion.