Automatic switch-mapping and client device location detection

• US 9,325,590 B2
• Filed: 04/06/2015
• Issued: 04/26/2016
• Est. Priority Date: 05/02/2012
• Status: Active Grant

• Current Assignee: Guest-tek Interactive Entertainment Ltd.
• Original Assignee: Guest-tek Interactive Entertainment Ltd.
• Inventors: Iwaniszyn, Adam
• Primary Examiner(s): DONAGHUE, LARRY D
• Application Number:
  US14/679,187
• Publication Number:
  US 20150215182A1
• Time in Patent Office: 386 Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/04 Billing or invoicing
• CPC Class Codes: G06Q 50/12 Hotels or restaurants
• CPC Class Codes: H04L 43/065 related to network devices
• CPC Class Codes: H04L 65/00 Network arrangements, protocols or services for supporting real-time applications in data packet communication real-time or near real-time messaging, e.g. instant messaging [IM] H04L51/04; selective video distribution H04N21/00
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04N 21/2143 located in a single building, e.g. hotel, hospital or museum arrangements specially adapted for plural spots in a confined site in broadcast systems H04H20/63; adaptations for transmission by electric cable for domestic distribution in television systems H04N7/106
• CPC Class Codes: H04N 21/25841 involving the geographical location of the client retrieval from the Internet by querying based on geographical locations G06F16/9537; arrangements for identifying locations of receiving stations in broadcast systems H04H60/51; location of the user terminal in data switching networks H04L67/52; services making use of the location of users or terminals in wireless networks H04W4/02; locating users or terminals in wireless networks H04W64/00

Abstract

An apparatus for automatic client device location detection includes a controller module configured to receive first network traffic transmitted on a computer network of a hospitality establishment from a known location within the hospitality establishment. The controller module is further configured to query one or more network components of the computer network to determine a source access-node from which the first network traffic originated, and store a mapping of the source access-node to the known location in the storage device. The controller module is further configured to receive second network traffic transmitted on the computer network by a client device at the hospitality establishment, query the one or more network components of the computer network to determine that the second network traffic originated from the source access-node, and automatically determine the client device to be at the known location according to the mapping in the storage device.

Claims

1. A method comprising:

querying, by a computer server via a computer network, a first switch of the computer network to determine which ports of the first switch are connected to other switches;

recursively querying, by the computer server, each of the other switches via the computer network to determine which ports of the other switches are connected to further switches;

storing a corresponding switch-mapping in a storage device, the switch-mapping indicating how the ports of the switches are interconnected;

receiving, by the computer server, first network traffic transmitted on the computer network by a first client device, wherein the first network traffic includes an indication of a known location within an establishment from where first network traffic was transmitted;

querying one or more of the switches of the computer network according to the switch-mapping in order to follow an address of the first client device included in the first network traffic and thereby determine a source access-node of the computer network from which the first network traffic originated, wherein the source access-node is a port of a particular switch from which the first network traffic originated that is not connected to any other switch;

storing a mapping of the source access-node to the known location in the storage device;

receiving, by the computer server, second network traffic transmitted on the computer network, wherein the second network traffic is transmitted by a second client device and does not include any indication of the known location;

querying the one or more of the switches of the computer network in order to follow an address of the second client device included in the second network traffic according to the switch-mapping and thereby determine that the second network traffic also originated from the source access-node; and

automatically determining the second client device to be at the known location within the establishment according to the mapping in the storage device;

wherein the computer server does not receive any indication of the known location from the second client device.

2. The method of claim 1, wherein querying the one or more of the switches of the computer network to determine the source access-node from which the first network traffic originated comprises the following steps:

(a) querying the first switch via the computer network to find a port of the first switch that has received network traffic from the address of the first client device;

(b) repeating step (a) when the port of the first switch found at step (a) is connected to a subsequent switch according to the switch-mapping, wherein upon repeating step (a) the first switch is redefined to be the subsequent switch; and

(c) determining the source access-node from which the first network traffic originated to be the port of the first switch found at step (a) when the port of the first switch found at step (a) is not connected to a subsequent switch according to the switch-mapping.

3. The method of claim 1, further comprising requiring a user of the first client device to input into the first client device the location identifier of the known location from which the first network traffic was transmitted for inclusion in the first network traffic.

4. The method of claim 1, further comprising:

requesting confirmation from the first client device via the computer network to overwrite in the storage device an existing mapping of the source access-node to a location different than the known location; and

overwriting the existing mapping when storing the mapping of the source access-node to the known location in the storage device in response to receiving confirmation from the first client device.

5. The method of claim 1, further comprising:

requesting confirmation from the first device via the computer network to delete in the storage device an existing mapping of a different access-node to the known location; and

deleting the existing mapping in response to receiving confirmation from the first client device.

6. The method of claim 1, wherein the establishment is a lodging establishment and the known location is a specific guest room within the lodging establishment.

7. The method of claim 1, further comprising:

storing the switch-mapping in the storage device and receiving the first network traffic during a network map learning phase; and

receiving the second network traffic during a client device location detection phase that occurs after the network map learning phase is completed.

8. The method of claim 1, further comprising:

providing, by the computer server, a login portal to which new client devices at the establishment are directed before being granted access to a network service; and

granting access to the network service for the second client device without requiring a user of the second client device to enter any location identifier of the known location at the login portal.

9. The method of claim 1, further comprising billing a folio associated with the known location to thereby charge for a network service provided to the second client device after automatically determining the second client device to be at the known location.

10. A non-transitory computer-readable medium comprising computer executable instructions that when executed by a computer cause the computer to perform the method of claim 1.

11. An apparatus comprising:

a network interface coupled to a computer network of an establishment;

a storage device; and

one or more processors coupled to the network interface and the storage device;

wherein the one or more processors are operable to;

query via the network interface a first switch of the computer network to determine which ports of the first switch are connected to other switches;

recursively query each of the other switches via the network interface to determine which ports of the other switches are connected to further switches;

store a corresponding switch-mapping in the storage device, the switch-mapping indicating how the ports of the switches are interconnected;

receive via the network interface first network traffic transmitted on the computer network by a first client device, wherein the first network traffic includes an indication of a known location within the establishment from where first network traffic was transmitted;

query via the network interface one or more of the switches of the computer network according to the switch-mapping in order to follow an address of the first client device included in the first network traffic and thereby determine a source access-node of the computer network from which the first network traffic originated, wherein the source access-node is a port of a particular switch from which the first network traffic originated that is not connected to any other switch;

store a mapping of the source access-node to the known location in the storage device;

receive via the network interface second network traffic transmitted on the computer network, wherein the second network traffic is transmitted by a second client device and does not include any indication of the known location;

query via the network interface the one or more of the switches of the computer network in order to follow an address of the second client device included in the second network traffic according to the switch-mapping and thereby determine that the second network traffic also originated from the source access-node; and

automatically determine the second client device to be at the known location within the establishment according to the mapping in the storage device;

wherein the computer server does not receive any indication of the known location from the second client device.

12. The apparatus of claim 11, wherein the one or more processors are operable to query the one or more of the switches of the computer network in order to follow the address of the first client device and find the source access-node from which the first network traffic originated by performing the following steps:

(a) querying the first switch via the computer network to find a port of the first switch that has received network traffic from the address of the first client device;

(b) repeating step (a) when the port of the first switch found at step (a) is connected to a subsequent switch according to the switch-mapping, wherein upon repeating step (a) the first switch is redefined to be the subsequent switch; and

(c) determining the source access-node from which the first network traffic originated to be the port of the first switch found at step (a) when the port of the first switch found at step (a) is not connected to a subsequent switch according to the switch-mapping.

13. The apparatus of claim 11, wherein a user of the first client device inputs into the first client device the location identifier of the known location from which the first network traffic was transmitted for inclusion in the first network traffic.

14. The apparatus of claim 11, wherein the one or more processors are further operable to:

request confirmation from the first client device via the computer network to overwrite in the storage device an existing mapping of the source access-node to a location different than the known location; and

overwrite the existing mapping when storing the mapping of the source access-node to the known location in the storage device in response to receiving confirmation from the first client device.

15. The apparatus of claim 11, wherein the one or more processors are further operable to:

request confirmation from the first device via the computer network to delete in the storage device an existing mapping of a different access-node to the known location; and

delete the existing mapping in response to receiving confirmation from the first client device.

16. The apparatus of claim 11, wherein the establishment is a lodging establishment and the known location is a specific guest room within the lodging establishment.

17. The apparatus of claim 11, wherein:

the switch-mapping is stored in the storage device and the first network traffic is received during a network map learning phase; and

the second network traffic is received during a client device location detection phase that occurs after the network map learning phase is completed.

18. The apparatus of claim 11, wherein the one or more processors are further operable to:

provide a login portal to which new client devices at the establishment are directed before being granted access to a network service; and

grant access to the network service for the second client device without requiring a user of the second client device to enter any location identifier of the known location at the login portal.

19. The apparatus of claim 11, wherein the one or more processors are further operable to bill a folio associated with the known location to thereby charge for a network service provided to the second client device after automatically determining the second client device to be at the known location.

20. An apparatus comprising:

a network interface coupled to a computer network of an establishment;

a storage device; and

one or more processors coupled to the network interface and the storage device;

wherein the one or more processors are operable to;

query via the network interface a first switch of the computer network to determine which ports of the first switch are connected to other switches;

recursively query each of the other switches via the network interface to determine which ports of the other switches are connected to further switches;

store a corresponding switch-mapping in the storage device, the switch-mapping indicating how the ports of the switches are interconnected;

receive via the network interface first network traffic transmitted on the computer network by a first client device, determine a known location within the establishment from where first network traffic was transmitted;

query via the network interface one or more of the switches of the computer network according to the switch-mapping in order to follow an address of the first client device included in the first network traffic and thereby determine a source access-node of the computer network from which the first network traffic originated, wherein the source access-node is a port of a particular switch from which the first network traffic originated that is not connected to any other switch;

store a mapping of the source access-node to the known location in the storage device;

receive via the network interface second network traffic transmitted on the computer network, wherein the second network traffic is transmitted by a second client device and does not include any indication of the known location;

query via the network interface the one or more of the switches of the computer network in order to follow an address of the second client device included in the second network traffic according to the switch-mapping and thereby determine that the second network traffic also originated from the source access-node; and

automatically determine the second client device to be at the known location within the establishment according to the mapping in the storage device;

wherein the computer server does not receive any indication of the known location from the second client device.