Call authentification methods and systems
First Claim
1. A method comprising:
- an authentication system receiving a request via a communications network to approve a future call to the remote service using a calling identifier associated with the calling party,the authentication system recording an approval of the future call subject to the future call being made within a predetermined period of time,the remote service receiving a call at a point in time using a calling identifier,determining if a call at that point in time using the received calling identifier is recorded as approved by the authentication system,if so, the remote service accepting the call and using the approval of the authentication system to authenticate the calling party,before approving the future call for the predetermined period of time,the authentication system receiving a calling party authentication code from the calling party via the communications network,the authentication system determining whether the calling party authentication code authenticates the calling party, andrecording the approval of the future call for the predetermined period of time only if the calling party authentication code authenticates the calling party.
2 Assignments
0 Petitions
Accused Products
Abstract
A system and method of authenticating a calling party to a remote service, including receiving a request via a communications network to approve a future call to the remote service using a calling identifier associated with the calling party, recording an approval of the future call subject to the future call being made within a predetermined period of time, the remote service receiving a call at a point in time using a calling identifier, determining if a call at that point in time using the received calling identifier is recorded as approved by the authentication system, and, if so, the remote service accepting the call and using the approval of the authentication system to authenticate the calling party.
19 Citations
22 Claims
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1. A method comprising:
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an authentication system receiving a request via a communications network to approve a future call to the remote service using a calling identifier associated with the calling party, the authentication system recording an approval of the future call subject to the future call being made within a predetermined period of time, the remote service receiving a call at a point in time using a calling identifier, determining if a call at that point in time using the received calling identifier is recorded as approved by the authentication system, if so, the remote service accepting the call and using the approval of the authentication system to authenticate the calling party, before approving the future call for the predetermined period of time, the authentication system receiving a calling party authentication code from the calling party via the communications network, the authentication system determining whether the calling party authentication code authenticates the calling party, and recording the approval of the future call for the predetermined period of time only if the calling party authentication code authenticates the calling party. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A method comprising:
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an authentication system receiving a request via a communications network to approve a future call to the remote service using a calling identifier associated with the calling party, the authentication system recording an approval of the future call subject to the future call being made within a predetermined period of time, the remote service receiving a call at a point in time using a calling identifier, determining if a call at that point in time using the received calling identifier is recorded as approved by the authentication system, if so, the remote service accepting the call and using the approval of the authentication system to authenticate the calling party, wherein the request to approve the future call is received from a calling device having the calling identifier, wherein the request to approve the future call includes information relating to the calling device, determining a risk score for the future call based on the information relating to the calling device, and the remote service using the risk score to authenticate the calling party making the call using the received calling identifier. - View Dependent Claims (16, 17, 18, 19, 20, 21)
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22. An authentication system including:
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a communications port, a processor, a memory, and software resident in memory accessible to the processor, the software including a series of instructions executable by the processor to carry out a method of authenticating a calling party to a remote service, including; receiving a request to approve a future call to the remote service using a calling identifier associated with the calling party, recording an approval of the future call subject to the call being made within a predetermined period of time, receiving a request from a remote service to approve a call made at a point in time using a received calling identifier, determining if a call at that point in time using the received calling identifier is recorded as approved, and communicating the result of the determination to the remote service.
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Specification