Social network system with social objects

• US 9,330,419 B2
• Filed: 09/18/2012
• Issued: 05/03/2016
• Est. Priority Date: 05/01/2012
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Chakraborty, Sayan, Olkin, Terry M., Rabe, Daniel G., Karpel, Lenny, Olkin, Jeffrey
• Primary Examiner(s): BAYARD, DJENANE M
• Application Number:
  US13/622,071
• Publication Number:
  US 20140082070A1
• Time in Patent Office: 1,323 Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/2379 Updates performed during online database operations; commit processing
• CPC Class Codes: G06F 16/252 between a Database Management System and a front-end application
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

A social network system provides a social network that receives from an application a business object and an associated system of record and generates a social object that corresponds to the business object and that comprises the system of record. The social network assigns one or more members to the social object and associates a wall to the social object. The wall displays changes to the system of record, as well as other activity related to the social object.

Claims

1. A non-transitory computer readable medium having instructions stored thereon that, when executed by a processor, cause the processor to provide a social network, the providing the social network comprising:

receiving from an enterprise application a business object and an associated system of record comprising records for the enterprise application, wherein the enterprise application comprises a customer relationship management (CRM) system, and the business object comprises a customer record within the CRM system;

generating a social object that corresponds to the business object and that comprises the system of record of the customer record;

assigning one or more members to the social object; and

associating a wall to the social object, wherein the wall displays changes to the system of record including changes of the enterprise application;

wherein changes to the system of record of the enterprise application on a first server are received by the social network on a second server through an application programming interface, and the social network modifies the social object and the wall to incorporate the changes;

wherein changes to the social object are sent to the first server through the application programming interface, and the system of record of the enterprise application is modified to incorporate the changes, the changes comprising changes to the customer record.

2. The computer readable medium of claim 1, further comprising:

relating one or more conversations to the social object.

3. The computer readable medium of claim 1, further comprising:

relating one or more additional social objects to the social object.

4. The computer readable medium of claim 1, wherein the wall further displays any activity for the social object.

5. The computer readable medium of claim 1, wherein when properties in the business object are changed, the corresponding properties are automatically updated in the corresponding social object.

6. The computer readable medium of claim 1, wherein the social object is hosted in a social network server and the business object is hosted in an enterprise application server.

7. The computer readable medium of claim 1, the providing the social network further comprising receiving from a second enterprise application a second business object and an associated second system of record comprising records for the second enterprise application, wherein the second enterprise application comprises an enterprise resource planning (ERP) system, and the second business object comprises an inventory record within the ERP system;

generating a second social object that corresponds to the second business object and that comprises the second system of record of the inventory record.

8. A computer implemented method of operating a social network, the method comprising:

receiving from an enterprise application a business object and an associated system of record, wherein the enterprise application comprises a customer relationship management (CRM) system, and the business object comprises a customer record within the CRM system;

generating a social object that corresponds to the business object and that comprises the system of record of the customer record;

assigning one or more members to the social object; and

associating a wall to the social object, wherein the wall displays changes to the system of record including changes of the enterprise application;

wherein changes to the system of record of the enterprise application on a first server are received by the social network on a second server through an application programming interface, and the social network modifies the social object and the wall to incorporate the changes;

wherein changes to the social object are sent to the first server through the application programming interface, and the system of record of the enterprise application is modified to incorporate the changes, the changes comprising changes to the customer record.

9. The method of claim 8, further comprising:

relating one or more conversations to the social object.

10. The method of claim 8, further comprising:

relating one or more additional social objects to the social object.

11. The method of claim 8, wherein the wall further displays any activity for the social object.

12. The method of claim 8, wherein when properties in the business object are changed, the corresponding properties are automatically updated in the corresponding social object.

13. The method of claim 8, further comprising receiving from a second enterprise application a second business object and an associated second system of record comprising records for the second enterprise application, wherein the second enterprise application comprises an enterprise resource planning (ERP) system, and the second business object comprises an inventory record within the ERP system;

generating a second social object that corresponds to the second business object and that comprises the second system of record of the inventory record.

14. A social network system comprising:

a processor;

a computer readable medium coupled to the processor and storing a social network module that is executed by the processor to provide a social network, the social network comprising;

receiving from an enterprise business application executing on an enterprise application server a business object and an associated system of record comprising records for the enterprise application, wherein the enterprise application comprises a customer relationship management (CRM) system, and the business object comprises a customer record within the CRM system;

generating a social object that corresponds to the business object and that comprises the system of record of the customer record;

assigning one or more members to the social object; and

associating a wall to the social object, wherein the wall displays changes to the system of record including changes of the enterprise application;

wherein changes to the system of record of the enterprise application on a first server are received by the social network on a second server through an application programming interface, and the social network modifies the social object and the wall to incorporate the changes;

wherein changes to the social object are sent to the first server through the application programming interface, and the system of record of the enterprise application is modified to incorporate the changes, the changes comprising changes to the customer record.

15. The system of claim 14, further comprising:

relating one or more conversations to the social object.

16. The system of claim 14, further comprising:

relating one or more additional social objects to the social object.

17. The system of claim 14, wherein the wall further displays any activity for the social object.

18. The server of claim 14, wherein when properties in the business object are changed, the corresponding properties are automatically updated in the corresponding social object.

19. The system of claim 14, further comprising receiving from a second enterprise application a second business object and an associated second system of record comprising records for the second enterprise application, wherein the second enterprise application comprises an enterprise resource planning (ERP) system, and the second business object comprises an inventory record within the ERP system;

generating a second social object that corresponds to the second business object and that comprises the second system of record of the inventory record.