Social network system with social objects
First Claim
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1. A non-transitory computer readable medium having instructions stored thereon that, when executed by a processor, cause the processor to provide a social network, the providing the social network comprising:
- receiving from an enterprise application a business object and an associated system of record comprising records for the enterprise application, wherein the enterprise application comprises a customer relationship management (CRM) system, and the business object comprises a customer record within the CRM system;
generating a social object that corresponds to the business object and that comprises the system of record of the customer record;
assigning one or more members to the social object; and
associating a wall to the social object, wherein the wall displays changes to the system of record including changes of the enterprise application;
wherein changes to the system of record of the enterprise application on a first server are received by the social network on a second server through an application programming interface, and the social network modifies the social object and the wall to incorporate the changes;
wherein changes to the social object are sent to the first server through the application programming interface, and the system of record of the enterprise application is modified to incorporate the changes, the changes comprising changes to the customer record.
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Abstract
A social network system provides a social network that receives from an application a business object and an associated system of record and generates a social object that corresponds to the business object and that comprises the system of record. The social network assigns one or more members to the social object and associates a wall to the social object. The wall displays changes to the system of record, as well as other activity related to the social object.
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Citations
19 Claims
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1. A non-transitory computer readable medium having instructions stored thereon that, when executed by a processor, cause the processor to provide a social network, the providing the social network comprising:
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receiving from an enterprise application a business object and an associated system of record comprising records for the enterprise application, wherein the enterprise application comprises a customer relationship management (CRM) system, and the business object comprises a customer record within the CRM system; generating a social object that corresponds to the business object and that comprises the system of record of the customer record; assigning one or more members to the social object; and associating a wall to the social object, wherein the wall displays changes to the system of record including changes of the enterprise application; wherein changes to the system of record of the enterprise application on a first server are received by the social network on a second server through an application programming interface, and the social network modifies the social object and the wall to incorporate the changes; wherein changes to the social object are sent to the first server through the application programming interface, and the system of record of the enterprise application is modified to incorporate the changes, the changes comprising changes to the customer record. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer implemented method of operating a social network, the method comprising:
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receiving from an enterprise application a business object and an associated system of record, wherein the enterprise application comprises a customer relationship management (CRM) system, and the business object comprises a customer record within the CRM system; generating a social object that corresponds to the business object and that comprises the system of record of the customer record; assigning one or more members to the social object; and associating a wall to the social object, wherein the wall displays changes to the system of record including changes of the enterprise application; wherein changes to the system of record of the enterprise application on a first server are received by the social network on a second server through an application programming interface, and the social network modifies the social object and the wall to incorporate the changes; wherein changes to the social object are sent to the first server through the application programming interface, and the system of record of the enterprise application is modified to incorporate the changes, the changes comprising changes to the customer record. - View Dependent Claims (9, 10, 11, 12, 13)
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14. A social network system comprising:
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a processor; a computer readable medium coupled to the processor and storing a social network module that is executed by the processor to provide a social network, the social network comprising; receiving from an enterprise business application executing on an enterprise application server a business object and an associated system of record comprising records for the enterprise application, wherein the enterprise application comprises a customer relationship management (CRM) system, and the business object comprises a customer record within the CRM system; generating a social object that corresponds to the business object and that comprises the system of record of the customer record; assigning one or more members to the social object; and associating a wall to the social object, wherein the wall displays changes to the system of record including changes of the enterprise application; wherein changes to the system of record of the enterprise application on a first server are received by the social network on a second server through an application programming interface, and the social network modifies the social object and the wall to incorporate the changes; wherein changes to the social object are sent to the first server through the application programming interface, and the system of record of the enterprise application is modified to incorporate the changes, the changes comprising changes to the customer record. - View Dependent Claims (15, 16, 17, 18, 19)
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Specification