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Diagnostic agent in device that retrieves key performance indicators

  • US 9,331,928 B2
  • Filed: 10/12/2007
  • Issued: 05/03/2016
  • Est. Priority Date: 10/16/2006
  • Status: Active Grant
First Claim
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1. An electronic device comprising:

  • an interface for communicating with at least one remote server; and

    one or more processors operably coupled to the interface and to memory, the one or more processors operable to, at least;

    create at least one device management object in a device management tree in memory of the electronic device, wherein each of the at least one device management object in the device management tree includes a collection of performance indicators of a layer of a plurality of layers of a data communication protocol on the electronic device, wherein the at least one device management object includes an application management object of the device management tree, wherein the application management object includes a collection of performance indicators of an application layer of the data communication protocol associated with an application;

    establish a session of communication between the electronic device and the at least one remote server using the data communication protocol;

    receive, during the communication session using the data communication protocol, and during use of the application, a device management message according to a device management protocol standard from the at least one remote server, the device management message accessing the at least one device management object; and

    send at least one value of the collection of performance indicators in the at least one device management object to the at least one remote server;

    wherein the electronic device is a mobile electronic device.

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