Methods and systems for presenting prioritized incident content

• US 9,336,675 B2
• Filed: 04/28/2014
• Issued: 05/10/2016
• Est. Priority Date: 04/28/2014
• Status: Active Grant

• Current Assignee: Motorola Solutions, Inc.
• Original Assignee: Motorola Solutions, Inc.
• Inventors: Correal, Neiyer S, Costa, Fabio M, Douros, Kenneth W, Miller, Trent J, Blanco, Alejandro G, Hiben, Bradley M, Kyperountas, Spyros, Lin, Lin, Rao, Yadunandana N
• Primary Examiner(s): BLOUNT, ERIC
• Application Number:
  US14/262,889
• Publication Number:
  US 20150310730A1
• Time in Patent Office: 743 Days
• Field of Search: 340/539.13
• US Class Current: 1/1
• CPC Class Codes: G08B 21/0453 worn on the body to detect health condition by physiological monitoring, e.g. electrocardiogram, temperature, breathing detecting, measuring or recording for diagnostic purposes A61B5/00
• CPC Class Codes: G08B 21/22 responsive to presence or absence of persons
• CPC Class Codes: G08B 25/00 Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
• CPC Class Codes: G08B 25/006 Alarm destination chosen according to type of event, e.g. in case of fire phone the fire service, in case of medical emergency phone the ambulance
• CPC Class Codes: G08B 25/016 Personal emergency signalling and security systems emergency non-personal manually actuated alarm activators G08B25/12
• CPC Class Codes: G08B 27/001 Signalling to an emergency team, e.g. firemen
• CPC Class Codes: H04L 41/06 Management of faults, events, alarms or notifications
• CPC Class Codes: H04L 41/0609 based on severity or priority
• CPC Class Codes: H04L 41/065 involving logical or physical relationship, e.g. grouping and hierarchies
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 65/40 Support for services or applications
• CPC Class Codes: H04L 67/12 specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
• CPC Class Codes: H04L 67/125 involving control of end-device applications over a network
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/75 Indicating network or usage conditions on the user display
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 11/045 using recorded signals, e.g. speech
• CPC Class Codes: H04M 2242/04 for emergency applications
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04W 4/90 : Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
• CPC Class Codes: H04W 76/50 : for emergency connections

Abstract

Disclosed herein are methods and systems for presenting prioritized incident content. One embodiment takes the form of a method that includes receiving one or more status alerts from one or more public-safety devices associated with one or more public-safety responders. The method also includes correlating one or more of the received status alerts with one or more media sessions involving one or more of the public-safety responders. The method also includes prioritizing one or more of the media sessions based on prioritization criteria that includes the one or more status alerts correlated with those media sessions. The method also includes presenting one or more of the prioritized media sessions in a chronological view on respective user interfaces of one or more public-safety communication devices.

Claims

1. A method comprising:

receiving one or more status alerts from one or more public-safety devices associated with one or more public-safety responders;

correlating one or more of the received status alerts with one or more media sessions involving one or more of the public-safety responders;

prioritizing one or more of the media sessions based on prioritization criteria that includes the one or more status alerts correlated with those media sessions; and

presenting one or more of the prioritized media sessions in a chronological view on respective user interfaces of one or more public-safety communication devices;

wherein the prioritization criteria further includes media-session metadata associated with the one or more media sessions; and

further comprising tracking viewing data for inclusion in the media-session metadata, the viewing data including one or more of total number of viewings, frequency of viewings, recentness of most recent viewing, and identification of one or more viewers, wherein the prioritization criteria further includes the tracked viewing data.

2. The method of claim 1, wherein correlating one or more of the received status alerts with one or more of the media sessions comprises correlating one or more of the received status alerts with one or more of the media sessions based at least in part on one or more of timestamp data, location data, and an incident identifier.

3. The method of claim 1, wherein at least one of the received status alerts indicates a state of one or more sensors of one or more of the public-safety devices, wherein the prioritization criteria further includes the indicated status of the one or more sensors.

4. The method of claim 1, wherein at least one of the received status alerts indicates a state of at least one of the public-safety responders, wherein the prioritization criteria further includes the indicated state of the at least one public-safety responder.

5. The method of claim 1, wherein at least one of the received status alerts indicates incident-definition data, wherein the prioritization criteria further includes the indicated incident-definition data, wherein the indicated incident-definition data includes one or more of recentness of incident creation, incident type, an indication of users or equipment assigned to the incident, and incident location.

6. The method of claim 1, wherein the prioritization criteria further includes one or more of a given status alert originating from dispatch, a frequency of receipt of one or more of the status alerts, and a severity level of one or more of the status alerts.

7. The method of claim 1, wherein the media-session metadata indicates one or more of start time, stop time, duration, listing of participants, identification of media-session initiator, identification of source of media-session content, location of one or more participants, agency role of one or more participants, incident role of one or more participants, training history of one or more participants, work history of one or more participants, certifications of one or more participants, communication channel, and a group identifier.

8. The method of claim 1, wherein the media-session metadata includes data derived from applying to one or more of the media sessions one or more of speech-data analysis, video-data analysis, image-data analysis, object-recognition analysis, activity-recognition analysis, and textual analysis, wherein the prioritization criteria further includes the derived data.

9. The method of claim 8, wherein the derived data indicates an identification of one or more of a weapon, an object of interest, a person of interest, a voice of interest, a word of interest, a phrase of interest, a location of interest, a building of interest, a vehicle of interest, and a situation of interest.

10. The method of claim 1, wherein the media-session metadata includes data indicative of a stress level of one or more individuals, wherein the prioritization criteria further includes the one or more indicated stress levels.

11. The method of claim 1, wherein the prioritization criteria further includes a user-profile record that is associated with the public-safety communication device.

12. The method of claim 11, wherein the user-profile record comprises data indicative of one or more of a user identifier, a user identity, an agency affiliation, an agency role, an incident role, a rank, a group identifier, and a hierarchical relationship.

13. The method of claim 11, wherein the user-profile record comprises data indicative of a rule set associated with the user-profile record.

14. The method of claim 13, wherein at least part of the rule set is user-configurable.

15. The method of claim 13, wherein at least part of the rule set is not user-configurable.

16. The method of claim 1, further comprising presenting one or more media sessions other than the prioritized media sessions, wherein presenting one or more of the prioritized media sessions comprises emphasizing via the user interface the one or more presented prioritized media sessions with respect to the one or more other media sessions.

17. The method of claim 1, wherein presenting one or more of the prioritized media sessions comprises presenting at least one status alert as being correlated with at least one of the presented prioritized media sessions.

18. A system comprising:

a communication interface;

a processor; and

data storage containing instructions executable by the processor for causing the system to carry out a set of functions, the set of functions including;

receiving one or more status alerts from one or more public-safety devices associated with one or more public-safety responders;

correlating one or more of the received status alerts with one or more media sessions involving one or more of the public-safety responders;

prioritizing one or more of the media sessions based on prioritization criteria that includes the one or more status alerts correlated with those media sessions wherein the prioritization criteria further includes media-session metadata associated with the one or more media sessions;

presenting one or more of the prioritized media sessions in a chronological view on respective user interfaces of one or more public-safety communication devices, and

tracking viewing data for inclusion in the media-session metadata, the viewing data including one or more of total number of viewings, frequency of viewings, recentness of most recent viewing, and identification of one or more viewers, wherein the prioritization criteria further includes the tracked viewing data.