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Contextually intelligent communication systems and processes

  • US 9,338,622 B2
  • Filed: 09/28/2013
  • Issued: 05/10/2016
  • Est. Priority Date: 10/04/2012
  • Status: Active Grant
First Claim
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1. A computer-implemented process for providing predictably useful, contextually intelligent information to a first user as said first user moves from a first user current context to a first user new context comprising:

  • providing a first user mobile communication device;

    associating said device with a first user;

    providing a server that is in communication with said device;

    providing a relationship management system that resides in said server and populating said relationship management system with historical demographic data for said first user;

    providing sensor input data from said first user mobile communication device to said server when said first user is in said first user current context;

    said sensor input data including;

    data corresponding to a current location of said first user mobile communication device and at least data corresponding to one or more of the group consisting of;

    current activity of said first user, mental state of said first user, physical state of said first user, mode of travel of said first user, direction of travel of said first user, speed of travel of said first user, level of engagement of said first user in said first user current context, surrounding environment of said first user in said first user current context, identity of one or more persons in addition to said first user and who are nearby said first user in said first user current context, identity of at least one mobile device other than said first user mobile communication device and that is nearby said first user mobile communication device in said first user current context;

    providing said sensor input data from said first user mobile communication device to create acquired first user current data;

    capturing, by said first user mobile communication device through an image recognition application, real-time image data to create first user captured real-time image data for said first user current context;

    generating first user current contextual data for said first user from said acquired first user current data and from said first user captured real-time image data for said first user current context;

    gathering said first user current contextual data to create said first user current contextual data corresponding to said first user'"'"'s current context;

    uploading said first user current contextual data corresponding to said first user'"'"'s current context via a wide area mobile communication network to said server;

    matching said first user current contextual data corresponding to said first user'"'"'s current context with said first user historical, demographic and environmental data;

    combining and processing in the relationship management system the first user current contextual data, current environmental data and historical demographic data to define a message relevant to the first user while the first user is in the current context;

    generating feedback data for said first user that is contextually relevant to said first user'"'"'s current context and that is predictably useful to said first user as said first user enters a said new context to form first user useful feedback data; and

    ,transmitting to and displaying on said first user mobile communication device said first user useful feedback data to provide said contextually intelligent mobile information.

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