Integration of offline activity records and online data records
First Claim
1. A method for integrating offline activity records and online data records, the method comprising steps of:
- establishing a group of computers including a first computer system, a second computer system, a third computer system, and a fourth computer system, wherein each computer within the group of computers is capable of exchanging data with at least one other computer within the group of computers;
generating a user level identifier to identify one of a user or a visitor, wherein the step of generating the user level identifier is accomplished by the first computer system;
presenting a digital form on the second computer system, wherein the second system is in communication with the first computer system;
appending the user level identifier to the digital form in the second computer system;
receiving data entered into the digital form using the second computer system to complete the digital form;
creating a record comprising the entered data and the respective user level identifier associated with the completed digital form in the third computer system;
appending information to the record using the fourth computer system, wherein the information is collected from sources other than a website hosting the digital form; and
using the user level identifier to communicate the entered data associated with the completed digital form from the third computer system to the first computer system.
2 Assignments
0 Petitions
Accused Products
Abstract
A method of collecting and indexing data by appending a tracking identifier (generated directly or indirectly by a tracking company) into a data file, wherein the data file is acquired from a computer system operated by a user. The data file could be data collected by a form made available through a website hosted by a web server. Additional data collected from other sources (stored as a record), such as a computer system operated by an agent, would be associated with the collected data file by an inquiry management company. The collected data and associated records are forwarded to a computer system that tracks online users and visitors. The process can many computer collected data (other than the data file) about website activity with other activities that are independent of the website.
16 Citations
23 Claims
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1. A method for integrating offline activity records and online data records, the method comprising steps of:
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establishing a group of computers including a first computer system, a second computer system, a third computer system, and a fourth computer system, wherein each computer within the group of computers is capable of exchanging data with at least one other computer within the group of computers; generating a user level identifier to identify one of a user or a visitor, wherein the step of generating the user level identifier is accomplished by the first computer system; presenting a digital form on the second computer system, wherein the second system is in communication with the first computer system; appending the user level identifier to the digital form in the second computer system; receiving data entered into the digital form using the second computer system to complete the digital form; creating a record comprising the entered data and the respective user level identifier associated with the completed digital form in the third computer system; appending information to the record using the fourth computer system, wherein the information is collected from sources other than a website hosting the digital form; and using the user level identifier to communicate the entered data associated with the completed digital form from the third computer system to the first computer system. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for integrating offline activity records and online data records, the method comprising steps of:
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establishing a group of computers including a first computer system, a second computer system, a third computer system, a fourth computer system, and a fifth computer system, wherein each computer within the group of computers is capable of exchanging data with at least one other computer within the group of computers; generating a user level identifier to identify one of a user or a visitor, wherein the step of generating the user level identifier is accomplished by the first computer system; communicating the user level identifier from the first computer system to the fifth computer system; generating a tracking identifier, wherein the tracking identifier is generated by the fifth computer system; defining and managing an association between the tracking identifier and the user level identifier; presenting a digital form on the second computer system, wherein the second computer system is in communication with the first computer system; appending the tracking identifier to the digital form in the second computer system; receiving data entered into the digital form using the second computer system to complete the digital form; creating a record comprising the entered data and the respective tracking identifier associated with the completed digital form in the third computer system; appending information to the record using the fourth computer system, wherein the information is collected from sources other than a website hosting the digital form; using the tracking identifier to retrieve the entered data associated with the completed digital form from the third computer system; locating the user level identifier associated with the tracking identifier; and using the user level identifier to communicate the retrieved data to the first computer system. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15)
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16. A method for integrating offline activity records and online data records, the method comprising steps of:
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establishing a group of computers including a first computer system, a second computer system, a third computer system, a fourth computer system, and a fifth computer system, wherein each computer within the group of computers is capable of exchanging data with at least one other computer within the group of computers; generating a user level identifier to identify one of a user or a visitor, wherein the step of generating the user level identifier is accomplished by the first computer system; communicating the user level identifier from the first computer system to the fifth computer system; generating a temporary, non-unique identifier, wherein the temporary, non-unique identifier is generated by the fifth computer system; defining and managing an association between the temporary, non-unique identifier and the user level identifier; presenting a digital form on the second computer system, wherein the second computer system is in communication with the first computer system; appending the temporary, non-unique identifier to the digital form in the second computer system; receiving data entered into the digital form using the second computer system to complete the digital form; creating a record comprising the entered data and the respective temporary identifier associated with the completed digital form in the third computer system; appending information to the record using the fourth computer system, wherein the information is collected from sources other than a website hosting the digital form; generating a permanent, unique identifier in the fifth computer system; replacing the temporary identifier with a permanent, unique identifier in the association and each record associated with a completed digital form; using the permanent, unique identifier to retrieve the entered data associated with the completed digital form from the third computer system; locating the user level identifier associated with the permanent, unique identifier; and using the user level identifier to communicate the retrieved data to the first computer system. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23)
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Specification