System for facilitating thread-based message prioritization

• US 9,344,394 B2
• Filed: 03/01/2013
• Issued: 05/17/2016
• Est. Priority Date: 05/29/2007
• Status: Active Grant

• Current Assignee: Huawei Technologies Co., Ltd. (Huawei Investment & Holding Co., Ltd.)
• Original Assignee: Blackberry Limited
• Inventors: Hardy, Michael Thomas, Tysowski, Piotr Konrad, Khan, Atif
• Primary Examiner(s): Luu, Le H
• Application Number:
  US13/782,734
• Publication Number:
  US 20130179522A1
• Time in Patent Office: 1,173 Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 12/40163 by assigning priority to messages according to a message field
• CPC Class Codes: H04L 51/00 User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/226 Delivery according to priorities

Abstract

To perform thread-based message prioritization, metadata may be extracted from a received electronic message. Based on the extracted message metadata and accumulated metadata extracted from previously received messages, a message thread to which the received electronic message belongs may be identified. Based on a set of thread priority assessment criteria, a priority level for the message thread may be determined. At least part of the message thread may be processed according to the priority level. The processing may be altering a notification behavior of an electronic messaging client for electronic messages of the message thread. Thread priority assessment may be based on user-configurable criteria that may be set via a graphical user interface. Message thread identification may also be based on user-configurable criteria that may be set via a graphical user interface.

Claims

1. A method implemented on a communication device, the method comprising:

receiving a new message from a server;

upon receipt of the new message, extracting metadata from the new message;

determining an updated priority level of a message grouping to which the new message belongs, wherein the updated priority level is determined based on a combination of the extracted metadata from the new message and accumulated metadata, the accumulated metadata being associated with at least one previously received message from the message grouping to which the new message belongs; and

displaying the new message and the at least one previously received message from the message grouping to which the new message belongs with a notification behavior applied to the new message and the at least one previously received message according to the determined updated priority level of the message grouping.

2. The method of claim 1, wherein the message grouping comprises a message thread.

3. The method of claim 1, further comprising determining that the new message belongs to the message grouping.

4. The method of claim 3, wherein determining that the new message belongs to the message grouping is based on user-configurable identification criteria.

5. The method of claim 1, wherein the notification behaviour comprises a change in appearance in the display of the new message and the at least one previously received message.

6. The method of claim 5, wherein the display of the new message and the at least one previously received message comprises display in a message listing.

7. The method of claim 1, wherein the updated priority level of the message grouping is determined by presence of a keyword in the new message or the at least one previously received message.

8. The method of claim 1, wherein determining the updated priority level of the message grouping is based, at least in part, upon determining that a temporal criteria is met.

9. The method of claim 8, further comprising later determining that the temporal criteria is no longer met and, in response, updating the notification behavior applied to the new message and the at least one previously received message.

10. The method of claim 8, wherein determining the updated priority level of the message grouping further includes determining whether a threshold number of messages is received according to the temporal criteria.

11. A communication device, comprising:

at least one processor configured to enable;

receiving a new message from a server;

upon receipt of the new message, extracting metadata from the new message;

determining an updated priority level of a message grouping to which the new message belongs, wherein the updated priority level is determined based on a combination of the extracted metadata from the new message and accumulated metadata, the accumulated metadata being associated with at least one previously received message from the message grouping to which the new message belongs; and

displaying the new message and the at least one previously received message from the message grouping to which the new message belongs with a notification behavior applied to the new message and the at least one previously received message according to the determined updated priority level of the message grouping.

12. The communication device of claim 11, wherein the message grouping comprises a message thread.

13. The communication device of claim 11, wherein the at least one processor is further configured to enable determining that the new message belongs to the message grouping.

14. The communication device of claim 13, wherein determining that the new message belongs to the message grouping is based on user-configurable identification criteria.

15. The communication device of claim 11, wherein the notification behaviour comprises a change in appearance in the display of the new message and the at least one previously received message.

16. The communication device of claim 15, wherein the display of the new message and the at least one previously received message comprises display in a message listing.

17. The communication device of claim 11, wherein the updated priority level of the message grouping is determined by presence of a keyword in the new message or the at least one previously received message.

18. The communication device of claim 11, wherein determining the updated priority level of the message grouping is based, at least in part, upon determining that a temporal criteria is met.

19. The communication device of claim 18, wherein the at least one processor is further configured to later determine that the temporal criteria is no longer met and, in response, to update the notification behavior applied to the new message and the at least one previously received message.

20. The method of claim 18, wherein determining the updated priority level of the message grouping further includes determining that a threshold number of messages is received according to the temporal criteria.

21. A non-transitory communication device-readable medium bearing code which, when executed by one or more processors of a communication device, causes the communication device to implement the method of:

receiving a new message from a server;

upon receipt of the new message, extracting metadata from the new message;

determining an updated priority level of a message grouping to which the new message belongs, wherein the updated priority level is determined based on a combination of the extracted metadata from the new message and accumulated metadata, the accumulated metadata being associated with at least one previously received message from the message grouping to which the new message belongs; and

displaying the new message and the at least one previously received message from the message grouping to which the new message belongs with a notification behavior applied to the new message and the at least one previously received message according to the determined updated priority level of the message grouping.