System and method for delivery of voicemails to handheld devices

• US 9,344,574 B2
• Filed: 12/30/2013
• Issued: 05/17/2016
• Est. Priority Date: 01/10/2007
• Status: Active Grant

• Current Assignee: TVG LLC, Zoom Video Communications, Inc.
• Original Assignee: TVG LLC
• Inventors: Demmitt, Michael, Manna, Amit, Smith, Michael, Arellano, Luis, Pedregal, Chris, LeBeau, Mike, Salomaki, Brian
• Primary Examiner(s): Huynh, Van D
• Application Number:
  US14/144,439
• Publication Number:
  US 20140188620A1
• Time in Patent Office: 869 Days
• Field of Search: 379/88.13, 379/88.14, 379/114.13, 709/206
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 2203/253 where a visual mode is used instead of a voice mode
• CPC Class Codes: H04M 3/4878 Advertisement messages
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04M 7/12 for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Abstract

Briefly, a variety of embodiments, including the following, are described: a system embodiment and methods that allow random access to voice messages, in contrast to sequential access in existing system embodiments; a system embodiment and methods that allow for the optional use of voice recognition to enhance usability; and a system embodiment and methods that apply to the area of voicemail.

Claims

1. A system comprising:

a voicemail system, the voicemail system capable of being communicatively coupled to a server, the server to select one or more advertisements related to or associated with one or more voicemail messages;

wherein a selection mechanism for the one or more advertisements is operable to employ one or more targeting factors and wherein the selection mechanism is operable to employ one or more text representations of the one or more voicemail messages to generate the one or more targeting factors;

wherein the one or more targeting factors to be employed are to be derived at least in part from the one or more text representations of the one or more voicemail messages; and

wherein the one or more targeting factors to be employed are further to be derived at least in part from application of a profile to the one or more text representations of the one or more voicemail messages.

2. The system of claim 1, wherein the one or more targeting factors to be employed are to be derived at least in part from one or more attributes of the one or more voicemail messages.

3. The system of claim 1, wherein the one or more targeting factors to be employed are to be derived at least in part from one or more attributes of a sender of the one or more voicemail messages.

4. The system of claim 3, wherein an attribute of the one or more attributes of the sender comprises the identity of the sender.

5. The system of claim 1, wherein the one or more targeting factors to be employed are to be derived at least in part from one or more attributes of a recipient of the one or more voicemail messages.

6. The system of claim 5, wherein the one or more attributes of the recipient includes one or more attributes of the current environment of the recipient, including time of day or location.

7. The system of claim 1, wherein the one or more targeting factors to be employed are to be derived at least in part from a combination of one or more of attributes of the one or more voicemail messages including the one or more attributes of the recipient, the sender, or the current environment.

8. The system of claim 1, wherein the one or more targeting factors to be employed are to be derived at least in part from inferred preferences of a sender.

9. The system of claim 1, wherein the one or more targeting factors to be employed are to be derived at least in part from an inferred relationship between a sender and a recipient.

10. The system of claim 9, wherein the inferred relationship between the sender and the recipient is further to be derived at least in part from one or more attributes of the sender'"'"'s entry in an address book of the recipient.

11. A method of executing computer instructions on at least one computing device in which the at least one computing device includes at least one processor and at least one memory, comprising:

fetching computer instructions from the at least one memory of the at least one computing device for execution on the at least one processor of the at least one computing device;

executing the fetched computer instructions on the at least one processor of the at least one computing device; and

storing in the at least one memory of the at least one computing device any results of having executed the fetched computer instructions on the at least one processor of the at least one computing device;

wherein the computer instructions to be executed comprise one or more executable instructions to process one or more voicemail messages;

wherein the executing the fetched voicemail processing computer instructions further comprise;

processing the one or more voicemail messages received; and

employing one or more targeting factors with respect to one or more text representations of the one or more voicemail messages to select one or more advertisements, wherein the one or more targeting factors have been determined at least in part from application of a profile to the one or more text representations.

12. The method of claim 11, wherein the selection is executed by one or more computing devices substantially in accordance with one or more executable instructions.

13. The method of claim 12, wherein the one or more computing devices comprise one or more servers.

14. The method of claim 11, wherein the one or more targeting factors employed are derived at least in part from one or more attributes of the one or more voicemail messages.

15. The method of claim 11, wherein the one or more targeting factors employed are derived at least in part from one or more attributes of a sender of the one or more voicemail messages.

16. The method of claim 15, wherein an attribute of the one or more attributes of the sender comprises the identity of the sender.

17. The method of claim 11, wherein the one or more targeting factors employed are derived at least in part from one or more attributes of a recipient of the one or more voicemail messages.

18. The method of claim 17, wherein the one or more attributes of the recipient includes one or more attributes of the current environment of the recipient, including time of day or location.

19. The method of claim 11, wherein the one or more targeting factors employed are derived at least in part from a combination of one or more of attributes of the one or more voicemail messages including the one or more attributes of the recipient, the sender, or the current environment.

20. The method of claim 11, wherein the one or more targeting factors employed are derived at least in part from inferred preferences of a sender.

21. The method of claim 11, wherein the one or more targeting factors employed are derived at least in part from an inferred relationship between a sender and a recipient.

22. The method of claim 21, wherein the inferred relationship between the sender and the recipient is further derived at least in part from one or more attributes of the sender'"'"'s entry in an address book of the recipient.

23. The method of claim 11, wherein the employing one or more targeting factors with respect to one or more text representations to select one or more advertisements comprises generating the one or more text representations.