Systems and methods for identifying and delivering tailored content based upon a service dialog
First Claim
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1. A method, comprising:
- identifying, by a computer-based system, tailored content based upon a reminder associated with a consumer, consumer preferences in a consumer profile and information from a custom service dialog;
wherein the tailored content comprises a plurality of tailored options, wherein the plurality of tailored options include merchant data related to advertising and offers;
wherein the consumer preferences are ranked based upon highest percentage, spending amount, frequency of a behavior, and a weighting factor;
embedding, by the computer-based system, the tailored content with at least one of a hyperlink or a uniform resource locator (URL) for each tailored option of the tailored content, the at least one of hyperlink or URL configured to cause retrieval, by a browser, of a website associated with the respective tailored option;
communicating, by the computer-based system and to a web client, the tailored content with tailored options related to the reminder; and
receiving, by the computer-based system, a selection of the tailored options.
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Abstract
The present disclosure identifies and/or delivers tailored content based upon a service dialog. For example, the systems may receive a request for tailored content, facilitate a service dialog to obtain information related to the request, and communicate a plurality of tailored content based upon the information related to the request. Further, the systems may identify tailored content based upon a consumer profile, communicate the tailored content to a web client, and/or receive a selection of the tailored content. Further still, the systems may modify a magazine (e.g., content that is presented electronically) based upon tailored content.
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Citations
20 Claims
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1. A method, comprising:
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identifying, by a computer-based system, tailored content based upon a reminder associated with a consumer, consumer preferences in a consumer profile and information from a custom service dialog; wherein the tailored content comprises a plurality of tailored options, wherein the plurality of tailored options include merchant data related to advertising and offers; wherein the consumer preferences are ranked based upon highest percentage, spending amount, frequency of a behavior, and a weighting factor; embedding, by the computer-based system, the tailored content with at least one of a hyperlink or a uniform resource locator (URL) for each tailored option of the tailored content, the at least one of hyperlink or URL configured to cause retrieval, by a browser, of a website associated with the respective tailored option; communicating, by the computer-based system and to a web client, the tailored content with tailored options related to the reminder; and receiving, by the computer-based system, a selection of the tailored options. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. An article of manufacture including a non-transitory, tangible computer readable storage medium having instructions stored thereon that, in response to execution by a computer-based system configured, cause the computer-based system to perform operations comprising:
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identifying, by the computer-based system, tailored content based upon a reminder associated with a consumer, consumer preferences in a consumer profile and information from a custom service dialog; wherein the tailored content comprises a plurality of tailored options, wherein the plurality of tailored options include merchant data related to advertising and offers; wherein the consumer preferences are ranked based upon highest percentage, spending amount, frequency of a behavior, and a weighting factor; embedding, by the computer-based system, the tailored content with at least one of a hyperlink or a uniform resource locator (URL) for each tailored option of the tailored content, the at least one of hyperlink or URL configured to cause retrieval, by a browser, of a website associated with the respective tailored option; communicating, by the computer-based system and to a web client, the tailored content with tailored options related to the reminder; and receiving, by the computer-based system, a selection of the tailored options.
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20. A system comprising:
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a processor, a tangible, non-transitory memory configured to communicate with the processor, the tangible, non-transitory memory having instructions stored thereon that, in response to execution by the processor, cause the processor to perform operations comprising; identifying, by the processor, tailored content based upon a reminder associated with a consumer, consumer preferences in a consumer profile and information from a custom service dialog; wherein the tailored content comprises a plurality of tailored options, wherein the plurality of tailored options include merchant data related to advertising and offers; wherein the consumer preferences are ranked based upon highest percentage, spending amount, frequency of a behavior, and a weighting factor; embedding, by the processor, the tailored content with at least one of a hyperlink or a uniform resource locator (URL) for each tailored option of the tailored content, the at least one of hyperlink or URL configured to cause retrieval, by a browser, of a website associated with the respective tailored option; communicating, by the processor and to a web client, the tailored content with tailored options related to the reminder; and receiving, by the processor, a selection of the tailored options.
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Specification