System and method for selective user moderation of social media channels

• US 9,363,222 B2
• Filed: 02/19/2014
• Issued: 06/07/2016
• Est. Priority Date: 09/05/2013
• Status: Expired due to Fees

• Current Assignee: Yapp Media, LLC
• Original Assignee: Yapp Media, LLC
• Inventors: Bounds, Darren, Goldstein, Eric
• Primary Examiner(s): OUELLETTE, JONATHAN P
• Application Number:
  US14/184,374
• Publication Number:
  US 20150067052A1
• Time in Patent Office: 839 Days
• Field of Search: 705 11-912
• US Class Current: 1/1
• CPC Class Codes: G06F 16/24578 using ranking
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

Approaches for facilitating selective user moderation of social media channels are disclosed. In certain implementations, one or more posts from a user for submission to a channel directed to a topic may be received. An event relating to the topic may be identified. A predetermined time period associated with the event may be identified. At least some access privileges of the user for the channel may be disabled for at least a portion of the predetermined time period based on a determination that the one or more posts are indicative of one or more undesired characteristics. In some implementations, the predetermined time period may include a first time period before the event begins, a second time period during which the event occurs, a third time period after which the event ends, or other time period associated with the event.

Claims

1. A computer-implemented method of facilitating selective user moderation of social media channels, the method being implemented by a computer system that includes one or more physical processors programmed with one or more computer program instructions which, when executed, perform the method, the method comprising:

receiving, by the computer system, one or more posts from a user for submission to a channel directed to a topic;

identifying, by the computer system, an event relating to the topic;

identifying, by the computer system, a predetermined time period associated with the event;

determining, by the computer system, a stream flow value for the channel, wherein the stream flow value indicates a volume of posts associated with the channel; and

disabling, by the computer system, at least some access privileges of the user for the channel for at least a portion of the predetermined time period based on the identification of the event, the stream flow value, and a determination that the one or more posts are indicative of one or more undesired characteristics.

2. The method of claim 1, wherein the one or more posts are received before the predetermined time period.

3. The method of claim 2, wherein the at least some access privileges are configured before the predetermined time period to be disabled for the at least a portion of the predetermined time period.

4. The method of claim 1, wherein the one or more posts are received during the predetermined time period.

5. The method of claim 1, further comprising:

receiving, by the computer system, reporting information relating to one or more actions of one or more other users, wherein the one or more actions indicates a negative experience of the one or more other users with the one or more posts; and

wherein the one or more posts are determined to be indicative of one or more undesired characteristics based on the reporting information.

6. The method of claim 5, wherein the one or more actions include a request for administrative or system review of the one or more posts.

7. The method of claim 5, wherein the one or more actions include a request to mute posts from the user such that posts from the user are no longer presented for at least some other users.

8. The method of claim 5, further comprising:

determining, by the computer system, whether a quantity of the one or more actions meets or exceeds a predetermined threshold for disabling access; and

wherein disabling the at least some access of the user comprises disabling the at least some access privileges of the user for the channel for the at least a portion of the predetermined time period further based on a determination that the quantity meets or exceeds the predetermined threshold.

9. The method of claim 1, wherein disabling the at least some access privileges of the user comprises limiting distribution of subsequent posts of the user via the channel for the at least a portion of the predetermined period.

10. The method of claim 9, wherein limiting the distribution comprises limiting a distribution rate of subsequent posts of the user via the channel for the at least a portion of the predetermined period.

11. The method of claim 9, wherein limiting the distribution comprises preventing distribution of subsequent posts by the user via the channel for the at least a portion of the predetermined period.

12. The method of claim 1, further comprising:

determining, by the computer system, a rating value of the user submitting the one or more posts; and

wherein access privileges of the user for the channel is not disabled for time periods other than the at least a portion of the predetermined time period based on the rating value.

13. The method of claim 1, wherein the predetermined time period includes a first time period before the event begins, a second time period during which the event occurs, or a third time period after which the event ends.

14. A system for facilitating selective user moderation of social media channels, the system comprising:

one or more physical processors programmed with one or more computer program instructions which, when executed, cause the one or more physical processors to;

receive one or more posts from a user for submission to a channel directed to a topic;

identify an event relating to the topic;

identify a predetermined time period associated with the event;

determine a stream flow value for the channel, wherein the stream flow value indicates a volume of posts associated with the channel; and

disable at least some access privileges of the user for the channel for at least a portion of the predetermined time period based on the identification of the event, the stream flow value, and a determination that the one or more posts are indicative of one or more undesired characteristics.

15. The system of claim 14, wherein the one or more posts are received before the predetermined time period.

16. The system of claim 15, wherein the at least some access privileges are configured before the predetermined time period to be disabled for the at least a portion of the predetermined time period.

17. The system of claim 14, wherein the one or more posts are received during the predetermined time period.

18. The system of claim 14, wherein the one or more physical processors are caused to:

receive reporting information relating to one or more actions of one or more other users, wherein the one or more actions indicates a negative experience of the one or more other users with the one or more posts; and

wherein the one or more posts are determined to be indicative of one or more undesired characteristics based on the reporting information.

19. The system of claim 18, wherein the one or more actions include a request for administrative or system review of the one or more posts.

20. The system of claim 18, wherein the one or more actions include a request to mute posts from the user such that posts from the user are no longer presented for at least some other users.

21. The system of claim 18, wherein the one or more physical processors are caused to:

determine whether a quantity of the one or more actions meets or exceeds a predetermined threshold for disabling access; and

wherein disabling the at least some access of the user comprises disabling the at least some access privileges of the user for the channel for the at least a portion of the predetermined time period further based on a determination that the quantity meets or exceeds the predetermined threshold.

22. The system of claim 14, wherein disabling the at least some access privileges of the user comprises limiting distribution of subsequent posts of the user via the channel for the at least a portion of the predetermined period.

23. The system of claim 22, wherein limiting the distribution comprises limiting a distribution rate of subsequent posts of the user via the channel for the at least a portion of the predetermined period.

24. The system of claim 22, wherein limiting the distribution comprises preventing distribution of subsequent posts by the user via the channel for the at least a portion of the predetermined period.

25. The system of claim 14, wherein the one or more physical processors are caused to:

determine a rating value of the user submitting the one or more posts; and

wherein access privileges of the user for the channel is not disabled for time periods other than the at least a portion of the predetermined time period based on the rating value.

26. The system of claim 14, wherein the predetermined time period includes a first time period before the event begins, a second time period during which the event occurs, or a third time period after which the event ends.