Techniques for self adjusting kiosk display information

• US 9,367,226 B2
• Filed: 05/25/2010
• Issued: 06/14/2016
• Est. Priority Date: 05/25/2010
• Status: Active Grant

• Current Assignee: NCR Voyix Corporation
• Original Assignee: NCR Corporation
• Inventors: Hrabosky, Vincent J.
• Primary Examiner(s): Pillai, Namitha
• Application Number:
  US12/800,868
• Publication Number:
  US 20110296355A1
• Time in Patent Office: 2,212 Days
• Field of Search: 902/30
• US Class Current: 1/1
• CPC Class Codes: G06F 3/0488 using a touch-screen or digitiser, e.g. input of commands through traced gestures
• CPC Class Codes: G06Q 30/0281 Customer communication at a business location, e.g. providing product or service information, consulting

Abstract

Techniques for self adjusting kiosk display information are provided. Presentation information is centered within a display of the kiosk. A center location for the presentation information is custom recalibrated within the display based on direction of a user. The layout, content, and presentation within the display of the kiosk is user-driven and customizable.

Claims

1. A processor-implemented method to execute on a processor configured to execute the method, comprising:

presenting on a display of a kiosk an entry presentation centered within the display that is an advertisement that is unrelated to a function of the kiosk;

receiving from an operator at a remote terminal a specific location for the display based on the operator making visual contact with a car of a user situated at the kiosk to determine the specific location; and

repositioning the entry presentation to be centered at the specific location within the display, the entry presentation repositioned based on four edges of a physical display screen for the display of the kiosk, and processing touches received by the user made on the display with respect to the entry presentation using a hidden camera affixed above the display that captures images of where the user makes the touches and converts the images into locations for the touches within the entry presentation presented on the display.

2. The method of claim 1 further comprising, transacting with the user via multiple presentations, each presentation centered at the specific location.

3. The method of claim 2 further comprising, concluding a transaction with the user and representing the entry presentation centered within the display.

4. The method of claim 1 further comprising, altering presentations where each presentation is centered at the specific location and the presentations made by the operator audibly transacting an order with the user that views the presentations on the display.

5. The method of claim 4, wherein altering further includes representing the presentations as order information audibly communicated by the user to the operator and keyed into a terminal by the operator at a drive through window.

6. The method of claim 1, wherein detecting further includes presenting a popup window on the display asking the user to confirm the specific location as a center for the entry presentation.

8. The method of claim 1 further comprising, filling blank areas that are void of information with a custom background color within the display.

7. A processor-implemented method to execute on a processor configured to execute the method, comprising:

receiving a request to re-center information presented on a display of a kiosk, and wherein an instruction is received with the request that identifies a location with the request from an operator that provides the instruction from a remote display after making visual contact via a video camera with a car of a user positioned in front of the display based on the height of a driver'"'"'s side window of the car; and

repositioning the information within the display to be centered at the location identified by the request, the information repositioned based on four edges of a physical display screen for the display of the kiosk and processing touches received by the user made on the display with respect to the information using a hidden camera affixed above the display that captures imam of where the user makes the touches and converts the images into locations for the touches within the information presented on the display.

9. The method of claim 7, wherein receiving further includes detecting a user'"'"'s touch at the location and raising an event as the request.

10. The method of claim 7, wherein receiving further includes receiving the instruction where the display is part of a drive through window display.

11. The method of claim 7, wherein repositioning further includes resizing the information to be centered at the location when portions of the information exceed a border of the display.

12. A kiosk, comprising:

a display; and

a processor configured to automatically recalibrate a specific location for presentations within the display for a user to interact with the kiosk, and the processor configured to receive the specific location from an operator remote from the display when the operator makes visual contact with a car of the user situated in front of the kiosk, and the specific location different from an initial presentation on the display having a different specific location, the specific location positioned based on four edges of a physical display screen for the display and the specific location identifies a specific location on the physical display, and wherein the processor further configured to processes touches received by the user made on the display with respect to the presentations using a hidden camera affixed above the display that captures images of where the user makes the touches and converts the images into locations for the touches within the presentations presented on the display.

13. The kiosk of claim 12, wherein the kiosk is situated at a drive through window of a business.