Method and system for exception detecting and alerting

• US 9,367,381 B2
• Filed: 11/25/2014
• Issued: 06/14/2016
• Est. Priority Date: 09/07/2007
• Status: Active Grant

• Current Assignee: eBay Inc.
• Original Assignee: eBay Inc.
• Inventors: Huang, Qinping, Maheshwari, Manish
• Primary Examiner(s): GUYTON, PHILIP A
• Application Number:
  US14/553,673
• Publication Number:
  US 20150154063A1
• Time in Patent Office: 567 Days
• US Class Current: 1/1
• CPC Class Codes: G06F 11/076 by exceeding a count or rate limit, e.g. word- or bit count limit
• CPC Class Codes: G06F 11/0772 Means for error signaling, e.g. using interrupts, exception flags, dedicated error registers
• CPC Class Codes: G06F 11/0787 Storage of error reports, e.g. persistent data storage, storage using memory protection

Abstract

Methods and system for exception detecting and alerting are described. An exception indicating an occurrence of an error in an application and a path to the exception in an application space may be received. The received exception may be compared to a stored exception in a prior version of an exception data structure to determine whether the received exception is a new exception. The exception data structure may include a plurality of stored exceptions. The results of the comparison may be provided.

Claims

1. A method comprising:

receiving an exception indicating an occurrence of an error in an application;

performing, by a processor of a machine, a comparison of the received exception to a set of stored exceptions in an exception data structure;

updating the exception data structure based on the received exception;

associating a classification with the received exception that indicates the results of the comparison, the classification including an indication to provide an alert;

determining that an alert modification instruction of a reset type for the alert has been received; and

based on the classification and the reset type, causing presentation of a graph of a frequency of the occurrence of the error in the application for a current time period and a past time period.

2. The method of claim 1, further comprising:

accessing a path of the received exception; and

wherein

the performing of the comparison of the received exception to the set of stored exceptions includes comparing the path of the received exception to a path of a stored exception.

3. The method of claim 2, further comprising assigning a global identifier to the received exception, the global identifier being based on the received exception and the path of the received exception.

4. The method of claim 1, further comprising setting a new exception flag in association with the received exception based on the comparing of the received exception to the set of stored exceptions in the exception data.

5. The method of claim 1, further comprising associating a priority with the received exception, the priority to define a target time period for resolving the error in the application.

6. The method of claim 1, further comprising receiving a total count of an occurrence of a parameter in the application for a current time period and wherein the providing of the alert is based on a predefined threshold for the total count being met.

7. The method of claim 1, further comprising:

receiving a modification instruction of the reset type for the alert; and

modifying the alert in accordance with the modification instruction.

8. A system comprising:

a memory configured to;

store a set of stored exceptions in an exception data structure; and

one or more processors configured to perform operations comprising;

accessing the memory;

receiving an exception indicating an occurrence of an error in an application;

performing a comparison of the received exception to a set of stored exceptions in an exception data structure;

updating the exception data structure based on the received exception;

associating a classification with the received exception that indicates the results of the comparison, the classification including an indication to provide an alert;

determining that an alert modification instruction of a reset type for the alert has been received; and

based on the classification and the reset type, causing presentation of a graph of a frequency of the occurrence of the error in the application for a current time period and a past time period.

9. The system of claim 8, wherein the operations further comprise:

accessing a path of the received exception; and

wherein

the performing of the comparison of the received exception to the set of stored exceptions includes comparing the path of the received exception to a path of a stored exception.

10. The system of claim 9, wherein the operations further comprise assigning a global identifier to the received exception, the global identifier being based on the received exception and the path of the received exception.

11. The system of claim 8, wherein the operations further comprise setting a new exception flag in association with the received exception based on the comparing of the received exception to the set of stored exceptions in the exception data.

12. The system of claim 8, wherein the operations further comprise associating a priority with the received exception, the priority to define a target time period for resolving the error in the application.

13. The system of claim 8, wherein the operations further comprise receiving a total count of an occurrence of a parameter in the application for a current time period and wherein the providing of the alert is based on a predefined threshold for the total count being met.

14. The system of claim 8, wherein operations further comprise:

receiving a modification instruction of the reset type for the alert; and

modifying the alert in accordance with the modification instruction.

15. A non-transitory computer readable medium having instructions embodied thereon, the instructions executable by a processor of a machine to cause the machine to perform operations comprising:

receiving an exception indicating an occurrence of an error an application;

performing a comparison of the received exception to a set of stored exceptions in an exception data structure;

updating the exception data structure based on the received exception;

associating a classification with the received exception that indicates the results of the comparison, the classification including an indication to provide an alert;

determining that an alert modification instruction of a reset type for the alert has been received; and

based on the classification and the reset type, causing presentation of a graph of a frequency of the occurrence of the error in the application for a current time period and a past time period.

16. The non-transitory computer readable medium of claim 15, wherein:

the operations further comprise accessing a path of the received exception; and

the performing of the comparison of the received exception to the set of stored exceptions includes comparing the path of the received exception to a path of a stored exception.

17. The non-transitory computer readable medium of claim 15, wherein the operations further comprise assigning a global identifier to the received exception, the global identifier being based on the received exception and the path of the received exception.

18. The non-transitory computer readable medium of claim 15, wherein the operations further comprise setting a new exception flag in association with the received exception based on the comparing of the received exception to the set of stored exceptions in the exception data.