Push reporting

• US 9,369,988 B1
• Filed: 02/08/2013
• Issued: 06/14/2016
• Est. Priority Date: 02/13/2012
• Status: Active Grant

• Current Assignee: Airship Group, Inc.
• Original Assignee: Urban Airship, Inc.
• Inventors: Johnson, Gary Todd, Revell, Dave K., Putnam, Nathan A., Onnen, Erik A., Towle, Jeffrey A.
• Primary Examiner(s): Karikari, Kwasi
• Application Number:
  US13/763,541
• Time in Patent Office: 1,222 Days
• Field of Search: 455/412.2
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/0242 Determining effectiveness of advertisements
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: G06Q 30/0276 Advertisement creation
• CPC Class Codes: H04L 67/55 Push-based network services
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/10 Push-to-Talk [PTT] or Push-On-Call services
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

Push Reporting is disclosed. A first payload comprising feature reporting information and meta information is received from a first device at a first time. A second payload comprising feature reporting information and meta information is received from a second device at a second time. At respective third and fourth times, respective third and fourth payloads are received from the first and second devices, respectively. The third and fourth payloads include additional feature reporting information and meta information. The processing of the information received from the first and second devices is coordinated. A request for information is received. Metrics are provided as output. The metrics are based at least in part on the processing of the information received from the first and second devices.

Claims

1. A system, comprising:

an interface configured to;

receive, from a first device at a first time, a first payload comprising feature reporting information associated with a push notification delivered to the first device and meta information;

receive, from a second device at a second time, a second payload comprising feature reporting information associated with a push notification delivered to the second device and meta information; and

a processing engine configured to;

coordinate processing of at least a portion of the information received from the first and second devices;

a reporting engine configured to;

receive a request for information indicating influence of the delivered push notifications; and

responsive to the request for information, provide metrics as output, wherein the metrics indicate influence of the delivered push notifications and include measures of user responses to received instances of the push notifications on the first and second devices, the metrics based at least in part on the processing of the information received from the first and second devices; and

a memory coupled to the processor and configured to provide the processor with instructions.

2. The system of claim 1, wherein feature reporting information includes information associated with one or more events related to the push notifications.

3. The system of claim 2, wherein the one or more events includes an application open event for an application associated with the push notifications.

4. The system of claim 2, wherein the one or more events includes an application close event for an application associated with the push notifications.

5. The system of claim 2, wherein the one or more events includes geographic coordinates associated with the push notifications.

6. The system of claim 1, wherein meta information includes at least one of a carrier, make, model, operating system, application version, and library version associated with a device from which a payload was received.

7. The system of claim 1, wherein the processing engine is further configured to construct user timelines.

8. The system of claim 1, wherein the processing engine is further configured to normalize the received information.

9. The system of claim 8, wherein normalizing the received information includes correcting errors in the received information.

10. The system of claim 1, wherein coordinating processing of the at least portion of received information includes scheduling processing of the at least portion of information received at different times.

11. The system of claim 1, wherein the processing engine is further configured to extract features from the received information.

12. The system of claim 11, wherein the processing engine is further configured to increment counters associated with the extracted features.

13. The system of claim 1, wherein the processing engine is further configured to determine hard conversions corresponding to direct response open events of an application that occurred directly from the push notifications.

14. The system of claim 1, wherein the processing engine is further configured to determine soft conversions corresponding to influenced open events of an application that occurred in response to receiving instances of the push notification, but not directly from the push notifications.

15. The system of claim 14, wherein determining soft conversions includes estimating a baseline.

16. The system of claim 1, wherein the interface is further configured to receive a selection of an audience segment.

17. The system of claim 1, wherein the processing engine is further configured to determine a location of interest for a user associated with the first device.

18. A method, comprising:

receiving, from a first device at a first time, a first payload comprising feature reporting information associated with a push notification delivered to the first device and meta information;

receiving from a second device at a second time, a second payload comprising feature reporting information associated with the push notification delivered to the second device and meta information;

coordinating processing of at least a portion of the information received from the first and second devices;

receiving a request for information indicating influence of the delivered push notifications; and

responsive to the request for information, providing metrics as output, wherein the metrics indicate influence of the delivered push notifications and include measures of user responses to received instances of the push notifications on the first and second devices, the metrics based at least in part on the processing of the information received from the first and second devices.

19. A computer program product embodied in a transitory computer readable storage medium and comprising computer instructions for:

receiving, from a first device at a first time, a first payload comprising feature reporting information associated with a push notification delivered to the first device and meta information;

receiving from a second device at a second time, a second payload comprising feature reporting information associated with the push notification delivered to the second device and meta information;

coordinating processing of at least a portion of the information received from the first and second devices;

receiving a request for information indicating influence of the delivered push notifications; and

responsive to the request for information, providing metrics as output, wherein the metrics indicate influence of the delivered push notifications and include measures of user responses to received instances of the push notifications on the first and second devices, the metrics and are based at least in part on the processing of the information received from the first and second devices.

20. A system, comprising:

an interface configured to;

receive, from a first device at a first time, a first payload comprising feature reporting information and meta information;

receive, from a second device at a second time, a second payload comprising feature reporting information and meta information; and

receive, from the first and second device, at respective third and fourth times, respective third and fourth payloads, wherein the third and fourth payloads include additional feature reporting information and meta information;

a processing engine configured to;

coordinate processing of at least a portion of the information received from the first and second devices;

extract features from the received information from the first and second devices; and

increment counters associated with the extracted features;

a reporting engine configured to;

receive a request for information; and

provide metrics as output, wherein the metrics are based at least in part on the processing of the information received from the first and second devices; and

a memory coupled to the processor and configured to provide the processor with instructions.

21. The system of claim 20, wherein the metrics indicate influence of delivered push notifications to the first and second devices including measures of user responses to received instances of the delivered push notifications on the first and second devices.

22. The system of claim 20, wherein the feature reporting information includes information associated with one or more events related to push notifications delivered to the first and second devices.

23. The system of claim 22, wherein the one or more events includes an application open event for applications associated with push notifications delivered to the first and second devices.

24. A method, comprising:

receiving, from a first device at a first time, a first payload comprising feature reporting information and meta information;

receiving from a second device at a second time, a second payload comprising feature reporting information and meta information;

receiving, from the first and second device, at respective third and fourth times, respective third and fourth payloads, wherein the third and fourth payloads include additional feature reporting information and meta information;

coordinating processing of at least a portion of the information received from the first and second devices, by extracting features from the received information and incrementing counters associated with the extracted features;

receiving a request for information; and

providing metrics as output, wherein the metrics are based at least in part on the processing of the information received from the first and second devices.

25. The method of claim 24, wherein the metrics indicate influence of delivered push notifications to the first and second devices including measures of user responses to received instances of the delivered push notifications on the first and second devices.

26. A system, comprising:

an interface configured to;

receive, from a first device at a first time, a first payload comprising feature reporting information associated with a push notification delivered to the first device and meta information,

receive, from a second device at a second time, a second payload comprising feature reporting information associated with a push notification delivered to the second device and meta information; and

a processing engine configured to;

coordinate processing of at least a portion of the information received from the first and second devices,

extract features from the received information, and

increment counters associated with the extracted features;

a reporting engine configured to;

receive a request for information indicating influence of the delivered push notifications, and

provide, responsive to the request for information, metrics as output,

wherein the metrics indicate influence of the delivered push notifications and are based at least in part on the processing of the information received from the first and second devices; and

a memory coupled to the processor and configured to provide the processor with instructions.

27. A system, comprising:

an interface configured to;

receive, from a first device at a first time, a first payload comprising feature reporting information associated with a push notification delivered to the first device and meta information,

receive, from a second device at a second time, a second payload comprising feature reporting information associated with a push notification delivered to the second device and meta information; and

a processing engine configured to;

coordinate processing of at least a portion of the information received from the first and second devices, and

determine soft conversions corresponding to influenced open events of an application that occurred in response to receiving instances of the push notification, but not directly from the push notifications;

a reporting engine configured to;

receive a request for information indicating influence of the delivered push notifications, and

provide, responsive to the request for information, metrics as output,

wherein the metrics indicate influence of the delivered push notifications and are based at least in part on the processing of the information received from the first and second devices; and

a memory coupled to the processor and configured to provide the processor with instructions.

28. A system, comprising:

an interface configured to;

receive, from a first device at a first time, a first payload comprising feature reporting information associated with a push notification delivered to the first device and meta information,

receive, from a second device at a second time, a second payload comprising feature reporting information associated with a push notification delivered to the second device and meta information; and

a processing engine configured to;

coordinate processing of at least a portion of the information received from the first and second devices,

determine soft conversions corresponding to influenced open events of an application that occurred in response to receiving instances of the push notification, but not directly from the push notifications;

a reporting engine configured to;

receive a request for information indicating influence of the delivered push notifications, and

provide, responsive to the request for information, metrics as output,

wherein the metrics indicate influence of the delivered push notifications and are based at least in part on the processing of the information received from the first and second devices; and

a memory coupled to the processor and configured to provide the processor with instructions.

29. The system of claim 28, wherein determining soft conversions includes estimating a baseline.