Advanced availability detection

• US 9,372,824 B2
• Filed: 07/30/2013
• Issued: 06/21/2016
• Est. Priority Date: 03/16/2009
• Status: Active Grant

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Klemm, Reinhard Peter, Brotman, Lynne Shapiro
• Primary Examiner(s): Maung, Zarni
• Application Number:
  US13/954,269
• Publication Number:
  US 20130318234A1
• Time in Patent Office: 1,057 Days
• Field of Search: 709/203, 709223-229, 709/250
• US Class Current: 1/1
• CPC Class Codes: A61K 47/42 Proteins; Polypeptides; Degradation products thereof; Derivatives thereof, e.g. albumin, gelatin or zein oligopeptides having up to five amino acids A61K47/183; polyamino acids A61K47/34
• CPC Class Codes: A61K 9/5169 Proteins, e.g. albumin, gelatin
• CPC Class Codes: G06F 15/17306 Intercommunication techniques
• CPC Class Codes: G06F 9/54 Interprogram communication
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

A method is provided in which the present invention is for a method in which a telecommunications terminal determines whether its user is available to accept an incoming invitation to participate in a telecommunications session based on: (1) a characteristic of the use of a software application, (2) a characteristic of the use of a resource of a terminal, (3) a sensor input, (4) a characteristic of the incoming invitation or (5) any combination of (1), (2), (3), (4), and (5).

Claims

1. A method comprising:

receiving, at a telecommunications terminal, an invitation to participate in a telecommunications session, wherein participation in the telecommunications session requires availability of a set of resources of the telecommunications terminal;

obtaining, by the telecommunications terminal, a measurement of use of a resource of the telecommunications terminal, wherein the resource is not a member of the set of resources, wherein the measurement of the use of the resource comprises at least one of a first indication of a usage of a hardware component, a second indication of a load of the hardware component, or a third indication of a utilization rate of the hardware component;

determining, by the telecommunications terminal, an availability of a user associated with the telecommunication terminal based on the measurement of use of the resource; and

generating, by the telecommunications terminal, a response to the invitation based on the availability of the user.

2. The method of claim 1, wherein the response is further based on a characteristic of the invitation.

3. The method of claim 1, wherein the measurement comprises a first non-empty set of collected samples, and wherein each sample of the first non-empty set comprises a numerical indicator of the use, the method further comprising:

calculating, at the telecommunications terminal, a second non-empty set of weighted samples, wherein a value of each member of the second non-empty set is based on;

a. a value of a member of the first non-empty set, and

b. a time at which the value is recorded; and

wherein the response is based on the second non-empty set.

4. The method of claim 1, wherein the measurement comprises keystroke intensity.

5. The method of claim 1, wherein the measurement comprises access frequency.

6. The method of claim 1, wherein the measurement comprises processor cache miss rate.

7. The method of claim 1, wherein the measurement comprises a fourth indication of whether a peripheral device connected to the telecommunications terminal is used by the telecommunications terminal.

8. The method of claim 1, further comprising:

receiving, at the telecommunications terminal, an indication of an availability policy, wherein the response is further based on the availability policy.

9. The method of claim 1, wherein the response indicates a refusal to accept the invitation, the method further comprising:

receiving a first string, at the telecommunications terminal; and

in response to receipt of the first string, accepting the invitation to participate in the telecommunications session.

10. The method of claim 1, wherein the response to the invitation is a rejection, the method further comprising:

initiating the telecommunications session, at the telecommunications terminal, when the measurement of the use of the resource reaches a threshold value.

11. A system comprising:

a processor; and

a computer-readable storage device storing instructions which, when executed by the processor, cause the processor to perform operations comprising;

receiving an invitation to participate in a telecommunications session, wherein conduct of the telecommunications session requires availability of a set of resources of the telecommunications terminal;

obtaining a measurement of use of a resource of the telecommunications terminal, wherein the resource is not a member of the set of resources;

determining an availability of a user associated with the system based on the measurement of the use of the resource; and

transmitting a response to the invitation, wherein the response is based on the availability of the user.

12. The system of claim 11, wherein the response is further based on a characteristic of the invitation.

13. The system of claim 11, wherein the measurement comprises a first non-empty set of collected samples, wherein each sample of the first non-empty set comprises a numerical indicator of the use, and wherein the computer-readable storage device stores additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

calculating, at the telecommunications terminal, a second non-empty set of weighted samples, wherein a value of each member of the second non-empty set is based on;

a. a value of a member of the first non-empty set, and

b. a time at which the value is recorded; and

wherein the response is based on the second non-empty set.

14. The system of claim 11, wherein the measurement comprises one of keystroke intensity.

15. The system of claim 11, wherein the measurement comprises one of access frequency and processor cache miss rate.

16. A computer-readable storage device storing instructions which, when executed by a processor, cause the processor to perform operations comprising:

receiving, at a telecommunications terminal, an invitation to participate in a telecommunications session, wherein conduct of the telecommunications session requires availability of a set of resources of the telecommunications terminal;

obtaining, at the telecommunications terminal, a measurement of use of a resource of the telecommunications terminal, wherein the resource is not a member of the set of resources, wherein the measurement of the use of the resource comprises at least one of a first indication of a usage of a hardware component, a second indication of a load of the hardware component, or a third indication of a utilization rate of the hardware component;

determining, by the telecommunications terminal, an availability of a user associated with the telecommunication terminal based on the measurement of use of the resource; and

generating, by the telecommunications terminal, a response to the invitation based on the availability of the user.

17. The computer-readable storage device of claim 16, wherein the first indication indicates whether a peripheral device connected to the telecommunications terminal is being used by the telecommunications terminal.

18. The computer-readable storage device of claim 16, storing additional instructions which, when executed by the processor, cause the processor to perform a further operation comprising:

receiving, at the telecommunications terminal, an indication of an availability policy, wherein the response is further based on the availability policy.

19. The computer-readable storage device of claim 16, wherein the response indicates a refusal to accept the invitation, and wherein the computer-readable storage device stores additional instructions which, when executed by the processor, cause the processor to perform further operations comprising:

receiving a first string, at the telecommunications terminal; and

in response to receipt of the first string, accepting the invitation to participate in the telecommunications session.

20. The computer-readable storage device of claim 16, wherein the response to the invitation is a rejection, and wherein the computer-readable storage device stores additional instructions which, when executed by the processor, cause the processor to perform a further operation comprising:

initiating the telecommunications session, at the telecommunications terminal, when the measurement of the use of the resource reaches a threshold value.