Method, medium, and system for obtaining ratings using a rating service

• US 9,378,520 B2
• Filed: 12/05/2012
• Issued: 06/28/2016
• Est. Priority Date: 12/05/2012
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Inventors: Fan, James W., Aaron, Jeffrey A., Shaw, Venson
• Primary Examiner(s): Zimmerman, Matthew
• Application Number:
  US13/705,442
• Publication Number:
  US 20140156460A1
• Time in Patent Office: 1,301 Days
• Field of Search: 705/26.1, 705/27.1, 705/7.32, 705/7.34
• US Class Current: 1/1
• CPC Class Codes: G06Q 30/018 Certifying business or products
• CPC Class Codes: G06Q 30/0623 Item investigation

Abstract

Concepts and technologies are disclosed herein for obtaining ratings using a rating service. A server computer executing a rating service can detect arrival of a user device at a vendor location. The server computer also can detect an interaction with a product offered at the vendor location by the user device. The server computer can determine that a rating for the product is to be requested, and can request the rating from the user device.

Claims

1. A method comprising:

detecting, at a server computer executing a rating service, arrival of a user device at a vendor location;

detecting, by the server computer, an interaction by the user device with a product offered at the vendor location;

in response to determining, by the server computer, that a rating for the product should be requested from the user device, determining that requesting of the rating should be delayed based on a location-based delay defined by a location constraint;

monitoring, by the server computer, a location of the user device using a positioning system signal; and

in response to determining that the location of the user device satisfies the location constraint, requesting, by the server computer, the rating from the user device.

2. The method of claim 1, further comprising:

determining that requesting of the rating should be delayed by a delay time;

starting a timer job set to the delay time; and

detecting expiration of the timer job.

3. The method of claim 1, wherein the location constraint comprises one of leaving a defined geographic location or arriving at the defined geographic location.

4. The method of claim 1, further comprising:

determining that requesting of the rating should be delayed until requested; and

detecting a request for the rating.

5. The method of claim 4, wherein detecting the request comprises detecting a request for a shopping route rating display at the user device, wherein the shopping route rating display comprises a map display and a plurality of location indicators, and wherein each location indicator of the plurality of location indicators indicates that a rating should be completed for a shopping stop that corresponds to the location indicator.

6. The method of claim 1, wherein detecting arrival of the user device at the vendor location comprises detecting, using a location beacon located at the vendor location, the user device.

7. The method of claim 1, wherein detecting arrival of the user device at the vendor location comprises receiving location data from the user device, the location data specifying a geographic location corresponding to a further geographic location of the vendor location.

8. The method of claim 1, wherein detecting the interaction comprises detecting a Web search for the product offered at the vendor location by the user device.

9. The method of claim 8, wherein the product comprises a service.

17. The method of claim 1, wherein determining that the rating for the product should be requested from the user device comprises:

receiving a list of products for which ratings are requested; and

determining that the list of products includes the product.

18. The method of claim 1, wherein the positioning system signal comprises a global positioning signal.

19. The method of claim 1, wherein the positioning system signal comprises a WiFi signal.

20. The method of claim 1, wherein the positioning system signal comprises a cellular network signal.

10. A system comprising:

a processor; and

a memory storing computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising

detecting arrival of a user device at a vendor location,

detecting an interaction, by the user device, with a product offered at the vendor location,

in response to determining that a rating for the product should be requested from the user device, determining that requesting of the rating should be delayed based on a location-based delay defined by a location constraint,

monitoring a location of the user device using a positioning system signal, and

in response to determining that the location of the user device satisfies the location constraint, requesting the rating from the user device.

11. The system of claim 10, wherein execution of the computer-executable instructions by the processor causes the processor to perform operations further comprising:

determining that requesting of the rating should be delayed by a delay time;

starting a timer job set to the delay time; and

detecting expiration of the timer job.

12. The system of claim 10, wherein execution of the computer-executable instructions by the processor causes the processor to perform operations further comprising:

determining that requesting of the rating should be delayed until requested; and

detecting a request for the rating.

13. The system of claim 10, further comprising:

a location beacon at the vendor location; and

a private network, wherein detecting arrival of the user device at the vendor location comprises receiving, via the private network, data indicating that the user device is detected by the location beacon located at the vendor location.

14. A computer storage medium having computer-executable instructions stored thereon that, when executed by a processor, cause the processor to perform operations comprising:

detecting arrival of a user device at a vendor location;

detecting an interaction, by the user device, with a product offered at the vendor location;

in response to determining that a rating for the product should be requested from the user device, determining that requesting of the rating should be delayed based on a location-based delay defined by a location constraint;

monitoring a location of the user device using a positioning system signal; and

in response to determining that the location of the user device satisfies the location constraint, requesting the rating from the user device.

15. The computer storage medium of claim 14, further comprising computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising:

determining that requesting of the rating should be delayed by a delay time;

starting a timer job set to the delay time; and

detecting expiration of the timer job.

16. The computer storage medium of claim 14, further comprising computer-executable instructions that, when executed by the processor, cause the processor to perform operations comprising:

determining that requesting of the rating should be delayed until requested; and

detecting a request for the rating.