Universal delivery notification for digital messages

• US 9,385,889 B2
• Filed: 08/16/2011
• Issued: 07/05/2016
• Est. Priority Date: 08/16/2011
• Status: Active Grant

• Current Assignee: Keynetics Incorporated
• Original Assignee: Keynetics Incorporated
• Inventors: Barber, Timothy P., Stuppy, Rich L.
• Primary Examiner(s): Winder, Patrice
• Assistant Examiner(s): TRAN, NAM T
• Application Number:
  US13/211,267
• Publication Number:
  US 20130046834A1
• Time in Patent Office: 1,785 Days
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 12/6418 Hybrid transport
• CPC Class Codes: H04L 41/026 using e-messaging for transporting management information, e.g. email, instant messaging or chat
• CPC Class Codes: H04L 41/509 wherein the managed service relates to media content delivery, e.g. audio, video or TV
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/234 for tracking messages

Abstract

A sending device transmits a message to a receiving device. After receiving the message, the receiving device transmits a delivery confirmation to a third party notification service. The delivery confirmation includes an ID corresponding to the receiving device, an ID corresponding to the sending device, the time of transmission, the time of reception, the format of the message and/or a message ID. This delivery confirmation is subsequently stored by the notification service. The sending device then sends a delivery inquiry to the notification service. The delivery inquiry includes information that allows the notification service to identify a stored delivery confirmation. If a message corresponding to the delivery inquiry is identified, the notification service responds to the sending device affirming that the message was successfully delivered. The notification service may also respond with multiple delivery confirmations that meet the criteria of the delivery inquiry.

Claims

1. A computer-implemented method of providing delivery notification the method comprising:

receiving a delivery confirmation from a first device, the delivery confirmation including a first set of message identifying information associated with a message received by the first device and state information describing at least one of biological and emotional characteristics of a person receiving the message through the first device;

storing the delivery confirmation;

receiving an inquiry from a second device, the inquiry including a second set of message identifying information;

determining, without accessing content of the message received by the first device, whether the second set of message identifying information matches criteria contained in the first set of message identifying information; and

transmitting a response to the second device, wherein the response includes feedback to modify content of a subsequent message sent from the second device to the first device.

2. The computer-implemented method of claim 1, wherein the response is the delivery confirmation including the first set of message identifying information, and the delivery confirmation further comprises state information describing characteristics about the state of the first device.

3. The computer-implemented method of claim 1, further comprising:

determining, based on the state information, whether the message was fraudulently received by the first device instead of an intended first device.

4. The computer-implemented method of claim 1, wherein the first set of message identifying information includes a unique message identification.

5. The computer-implemented method of claim 1, wherein the state information describing at least one of biological and emotional characteristics of a person receiving the message through the first device includes one or more of heart rate, blood pressure and emotional state of the person.

6. The computer-implemented method of claim 1, wherein the second set of message identifying information includes an identification associated with the first device, an identification associated with the second device, and a time associated with the message.

7. The computer-implemented method of claim 1, wherein the message is an email, an SMS message, a PIN message, a status update, a textual post, or a voicemail.

8. The method of claim 1, wherein the state information further comprises state information indicating a change in at least one of biological, physical or emotional characteristics of the person receiving the message.

9. The method of claim 1, further comprising determining whether the message has the desired effect on the person receiving the message based on the state information.

10. The method of claim 1, further comprising transmitting a response to the second device, the response including feedback to modify tone of a subsequent message sent from the second device to the first device.

11. The method of claim 1, further comprising maintaining privacy of the content of the message by blocking the access of the content of the message while analyzing the delivery confirmation from the first device and the inquiry from the second device.

12. A computer program product for providing delivery Notification, the computer program product comprising a non-transitory computer-readable storage medium containing executable computer program code for:

receiving a delivery confirmation from a first device, the delivery confirmation including a first set of message identifying information associated with a message received by the first device and state information describing at least one of biological and emotional characteristics of a person receiving the message through;

storing the delivery confirmation;

receiving an inquiry from a second device, the inquiry including a second set of message identifying information;

determining, without accessing content of the message received by the first device, whether the second set of message identifying information matches criteria contained in the first set of message identifying information; and

transmitting a response to the second device, wherein the response includes feedback to modify content of a subsequent message sent from the second device to the first device.

13. The computer program product of claim 12, wherein the response is the delivery confirmation including the first set of message identifying information and the delivery confirmation further comprises state information describing characteristics about the state of the first device.

14. The computer program product of claim 12, further comprising:

determining, based on the state information, whether the message was fraudulently received by the first device instead of an intended first device.

15. The computer program product of claim 12, wherein the first set of message identifying information includes a unique message identification.

16. The computer program product of claim 12, wherein the state information describing at least one of biological and emotional characteristics of a person receiving the message through of the first device includes one or more of heart rate, blood pressure and emotional state of the person.

17. The computer program product of claim 12, wherein the second set of message identifying information includes an identification associated with the first device, an identification associated with the second device, and a time associated with the message.

18. The computer program product of claim 12, wherein the message is an Email, an SMS message, a PIN message, a status update, a textual post, or a voicemail.

19. The computer program product of claim 12, wherein the state information further comprises state information indicating a change in at least one of biological, physical or emotional characteristics of the person receiving the message.

20. The computer program product of claim 12, further comprising computer program code for determining whether the message has the desired effect on the person receiving the message based on the state information.

21. The computer program product of claim 12, further comprising computer program code for transmitting a response to the second device, the response including feedback to modify tone of a subsequent message sent from the second device to the first device.

22. The computer program product of claim 12, further comprising computer program code for maintaining privacy of the content of the message by blocking the access of the content of the message while analyzing the delivery confirmation from the first device and the inquiry from the second device.