Method of and system for assisting a computer aided dispatch center operator with dispatching and/or locating public safety personnel

• US 9,395,442 B2
• Filed: 10/08/2013
• Issued: 07/19/2016
• Est. Priority Date: 10/08/2013
• Status: Active Grant

• Current Assignee: Motorola Solutions, Inc.
• Original Assignee: Motorola Solutions, Inc.
• Inventors: Pacholski, Daniel J, Metke, Anthony R
• Primary Examiner(s): Black, Thomas G
• Assistant Examiner(s): THOMAS, ANA D
• Application Number:
  US14/048,862
• Publication Number:
  US 20150100233A1
• Time in Patent Office: 1,015 Days
• US Class Current: 1/1
• CPC Class Codes: G01S 19/17 Emergency applications
• CPC Class Codes: G01S 19/39 the satellite radio beacon positioning system transmitting time-stamped messages, e.g. GPS [Global Positioning System], GLONASS [Global Orbiting Navigation Satellite System] or GALILEO
• CPC Class Codes: G01S 5/0244 Accuracy or reliability of position solution or of measurements contributing thereto
• CPC Class Codes: G06Q 10/0631 Resource planning, allocation, distributing or scheduling for enterprises or organisations
• CPC Class Codes: G06Q 90/205 Building evacuation

Abstract

A computer aided dispatch (CAD) center operator can view a displayed location indicator indicative of a last location of a public safety (PS) device on a geographic information system (GIS) map, together with a displayed confidence indicator indicative of the likelihood that the displayed last location of the PS device is accurate, for use in dispatching a PS person to an incident scene, or locating the PS person.

Claims

1. A method of assisting an operator at a computer aided dispatch (CAD) center of a public safety (PS) network with field dispatching or locating a PS person operating a mobile PS device having a global positioning satellite (GPS) sensor, the method comprising:

visually displaying, by a PS server, a location indicator indicative of a last GPS location transmitted by the PS device, and received at the PS server, on a geographic information system (GIS) map at the PS server;

visually displaying, by the PS server, on the GIS map a timestamp indicating a last time that the displayed last GPS location of the PS device was transmitted for the displayed last GPS location of the PS device;

calculating, by the PS server, a level of confidence that the displayed last GPS location transmitted by the PS device is accurate and can be relied upon as a function of how much time has elapsed since the time indicated by the timestamp; and

visually displaying, by the PS server, on the GIS map a confidence indicator indicative of the calculated level of confidence that the displayed last GPS location transmitted by the PS device and displayed on the GIS map is accurate and can be relied upon.

2. The method of claim 1, wherein the calculating consists of measuring, by the PS server, how much time has elapsed since the last time indicated by the timestamp.

3. The method of claim 1, further comprising, prior to the calculating, receiving, by the PS server, a plurality of GPS location updates from the PS device at regular update time periods;

wherein the calculating is performed by measuring, by the PS server, how many regular update time periods have been missed during the time that has elapsed since the time indicated by the timestamp.

4. The method of claim 1, further comprising prior to the calculating, receiving, by the PS server, a plurality of GPS location updates from the PS device;

wherein the calculating is performed by calculating, by the PS server, an average update time interval for the plurality of GPS location updates from the PS device and by comparing, by the PS server, the time that has elapsed since the time indicated by the timestamp with the average update time interval.

5. The method of claim 1, further comprising, prior to the calculating, receiving, by the PS server, a plurality of GPS location updates from the PS device and creating, by the PS server based on the plurality of GPS location updates, a customized chronology of known locations at which a location update is expected to not be received from the PS device due to historical failures by the PS device to transmit location updates at those known locations, and wherein the calculating is performed by comparing, by the PS server, the displayed last GPS location with the locations in the chronology at which a location update is not expected to be received from the PS device during the time that has elapsed since the time indicated by the timestamp.

6. The method of claim 1, wherein the displaying of the confidence indicator is performed by displaying, by the PS server and as a function of the calculated likelihood, one of:

a particular icon associated with the calculated likelihood out of a plurality of icons associated with different calculated likelihoods, a particular icon color associated with the calculated likelihood out of a plurality of icon colors associated with different calculated likelihoods, a particular icon size associated with the calculated likelihood out of a plurality of icon sizes associated with different calculated likelihoods, a particular icon shadow color associated with the calculated likelihood out of a plurality of icon shadow colors associated with different calculated likelihoods, a particular icon border color associated with the calculated likelihood out of a plurality of icon border colors associated with different calculated likelihoods, and a particular icon translucency associated with the calculated likelihood out of a plurality of icon translucencies associated with different calculated likelihoods.

7. The method of claim 1, wherein the displaying of the confidence indicator is performed by displaying different confidence indicators in dependence on different levels of the calculated level of confidence, and wherein the different confidence indicators are displayed over the time that has elapsed since the time indicated by the timestamp for the displayed last GPS location transmitted.

8. The method of claim 1, wherein the displaying of the confidence indicator is performed in response to a detected action taken by the operator comprising placing a cursor over the location indicator indicative of the last GPS location transmitted by the PS device.

9. The method of claim 1, further comprising upon request or periodically automatically re-calculating during the time that has elapsed since the time indicated by the timestamp, by the PS server, the likelihood that the displayed last GPS location transmitted by the PS device is accurate and can be relied upon, and visually displaying, by the PS server, on the GIS map an updated confidence indicator different from the confidence indicator and indicative of the re-calculated likelihood that the displayed last GPS location transmitted by the PS device and displayed on the GIS map is accurate and can be relied upon.

10. A system for assisting an operator at a computer aided dispatch (CAD) center of a public safety (PS) network with field dispatching or locating a PS person operating a mobile PS device having a global positioning satellite (GPS) sensor, the system comprising:

a PS server operative for visually displaying a location indicator indicative of a last GPS location transmitted by the PS device, and received at the PS server, on a geographic information system (GIS) map at the PS server;

the PS server being further operative for visually displaying on the GIS map a timestamp indicating a last time that the displayed last GPS signal of the PS device was transmitted for the displayed last GPS location of the PS device;

the PS server being further operative for calculating a level of confidence that the displayed last GPS location transmitted by the PS device on the GIS map is accurate and can be relied upon as a function of how much time has elapsed since the time indicated by the timestamp; and

the PS server being further operative for visually displaying on the GIS map a confidence indicator indicative of the calculated level of confidence that the displayed last GPS location transmitted by the PS device and displayed on the GIS map is accurate.

11. The system of claim 10, wherein the PS server being further operative for calculating the level of confidence consists of the PS server measuring how much time has elapsed since the last time indicated by the timestamp.

12. The system of claim 10, wherein the PS server being further operative for calculating the level of confidence comprises the PS server receiving, prior to the calculating, a plurality of GPS location updates from the PS device at regular update time periods, and measuring how many regular update time periods have been missed during the time that has elapsed since the time indicated by the timestamp.

13. The system of claim 10, wherein the PS server being further operative for calculating the level of confidence comprises the PS server receiving, prior to the calculating, a plurality of GPS location updates from the PS device, measuring an average update time interval for the plurality of GPS location updates from the PS device, and comparing the time that has elapsed since the time indicated by the timestamp with the average update time interval.

14. The system of claim 10, wherein the PS server being further operative for calculating the level of confidence comprises the PS server receiving, prior to the calculating, a plurality of GPS location updates from the PS device and creating, based on the plurality of GPS location updates, a customized chronology of known locations at which a location update is expected to not be received from the PS device due to historical failures by the PS device to transmit location updates at those known locations, and comparing the displayed last GPS location with the locations in the chronology at which a location update is not expected to be received from the PS device during the time that has elapsed since the time indicated by the timestamp.

15. The system of claim 10, wherein the PS server is further operative for displaying, as a function of the calculated likelihood, one of:

a particular icon associated with the calculated likelihood out of a plurality of icons associated with different calculated likelihoods, a particular icon color associated with the calculated likelihood out of a plurality of icon colors associated with different calculated likelihoods, a particular icon size associated with the calculated likelihood out of a plurality of icon sizes associated with different calculated likelihoods, a particular icon shadow color associated with the calculated likelihood out of a plurality of icon shadow colors associated with different calculated likelihoods, a particular icon border color associated with the calculated likelihood out of a plurality of icon border colors associated with different calculated likelihoods, and a particular icon translucency associated with the calculated likelihood out of a plurality of icon translucencies associated with different calculated likelihoods.

16. The system of claim 10, wherein the PS server is further operative for displaying different confidence indicators in dependence on different levels of the calculated level of confidence, and wherein the different confidence indicators are displayed over the time that has elapsed since the time indicated by the timestamp for the displayed last GPS location transmitted.

17. The system of claim 10, wherein the PS server is further operative for displaying the confidence indicator in response to a detected action performed by the operator comprising placing a cursor over the location indicator indicative of the last GPS location transmitted by the PS device.

18. The system of claim 10, wherein the PS server is further operative to upon request or periodically automatically re-calculate, during the time that has elapsed since the time indicated by the timestamp, the likelihood that the displayed last GPS location transmitted by the PS device is still accurate and can be relied upon, and visually display, on the GIS map an updated confidence indicator different from the confidence indicator and indicative of the re-calculated likelihood that the displayed last GPS location transmitted by the PS device and displayed on the GIS map is accurate and can be relied upon.