System for identifying, monitoring and ranking incidents from social media
First Claim
1. A method for detecting, monitoring and ranking incidents from social media streams, the method comprising:
- detecting one or more incidents from social media streams and continuously monitoring the one or more incidents;
calculating a current-score for each of the one or more incidents;
determining a projected-score indicating an expected evolution for each of the one or more incidents, and using a finished incidents for determining the expected evolution for said each of the one or more incidents;
ranking the incidents based on the current-scores of the incidents;
predicting, using a critically based incident ranker, a ranking of the incidents based on the projected-score of the incidents; and
updating the predicted ranking responsive to a new input detected about the incidents from the social media streams,wherein a hardware processor device is configured to perform said detecting one or moreincidents, calculating a current-score, determining a projected-score, ranking the incidents,predicting ranking of the incidents and updating the predicted ranking.
2 Assignments
0 Petitions
Accused Products
Abstract
A system and method for detecting, monitoring and ranking incidents from social media streams comprises detecting incidents from social media streams and continuously monitoring the incidents, calculating a current-score for each of the incidents, determining a projected-score indicating an expected evolution for each of the incidents, ranking the incidents based on the current-scores of the incidents, predicting ranking of the incidents based on the projected-score of the incidents, and updating the predicted ranking responsive to new input detected about the incidents from the social media streams. In one aspect, the current-score is computed in accordance with characteristics of the incident comprising one or more of social impact assessment, dynamic location of users, human perception, and social network features. In one aspect, the current-score is calculated using one or more diffusion models based on one of a type of the incident, and similar incidents for which their evolution is known.
-
Citations
18 Claims
-
1. A method for detecting, monitoring and ranking incidents from social media streams, the method comprising:
-
detecting one or more incidents from social media streams and continuously monitoring the one or more incidents; calculating a current-score for each of the one or more incidents; determining a projected-score indicating an expected evolution for each of the one or more incidents, and using a finished incidents for determining the expected evolution for said each of the one or more incidents; ranking the incidents based on the current-scores of the incidents; predicting, using a critically based incident ranker, a ranking of the incidents based on the projected-score of the incidents; and updating the predicted ranking responsive to a new input detected about the incidents from the social media streams, wherein a hardware processor device is configured to perform said detecting one or more incidents, calculating a current-score, determining a projected-score, ranking the incidents, predicting ranking of the incidents and updating the predicted ranking. - View Dependent Claims (2, 3, 4, 5, 6)
-
-
7. A system for detecting, monitoring and ranking incidents from social media streams, comprising:
-
a memory device; a display device; and a hardware processor coupled to the memory device, the processor configured to; detect one or more incidents from social media streams and continuously monitor the one or more incidents; calculate a current-score for each of the one or more incidents; determine a projected-score indicating an expected evolution for each of the one or more incidents, and using a finished incidents for determining the expected evolution for said each of the one or more incidents; rank the incidents based on the current-scores of the incidents; predict, using a critically based incident ranker, a ranking of the incidents based on the projected-score of the incidents; and update the predicted ranking responsive to a new input detected about the incidents from the social media streams. - View Dependent Claims (8, 9, 10, 11, 12)
-
-
13. A computer program product for detecting, monitoring and ranking incidents from social media streams, the computer program product comprising a non-transitory storage medium readable by a processing circuit and storing instructions run by the processing circuit for performing method steps for dynamic, semi-supervised clustering executed on a hardware processor, comprises:
-
detecting one or more incidents from social media streams and continuously monitoring the one or more incidents; calculating a current-score for each of the one or more incidents; determining a projected-score indicating an expected evolution for each of the one or more incidents, and using a finished incidents for determining the expected evolution for said each of the one or more incidents; ranking the incidents based on the current-scores of the incidents; predicting, using a critically based incident ranker, a ranking of the incidents based on the projected-score of the incidents; and updating the predicted ranking responsive to a new input detected about the incidents from the social media streams. - View Dependent Claims (14, 15, 16, 17, 18)
-
Specification