Enhancing awareness of video conference participant expertise

• US 9,398,259 B2
• Filed: 08/09/2015
• Issued: 07/19/2016
• Est. Priority Date: 11/28/2014
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Breedvelt-Schouten, Ilse M., Jenkins, Jana H., Kusnitz, Jeffrey A.
• Primary Examiner(s): Nguyen, Khai N
• Application Number:
  US14/821,780
• Publication Number:
  US 20160156876A1
• Time in Patent Office: 345 Days
• Field of Search: 348/14.01, 348/14.02, 348/14.03, 348/14.04, 348/14.05, 348/14.06, 348/14.07, 348/14.08, 348/14.09, 348/14.1, 348/14.11, 348/14.12, 348/14.13, 348/14.14, 348/15.15, 348/14.16, 382/275, 379/265.03, 455/414.1, 455/566, 704/270
• US Class Current: 1/1
• CPC Class Codes: H04L 12/1827 Network arrangements for conference optimisation or adaptation
• CPC Class Codes: H04L 12/1831 Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
• CPC Class Codes: H04N 7/15 Conference systems
• CPC Class Codes: H04N 7/155 involving storage of or access to video conference sessions tracking arrangements for later retrieval of a computer conference content or participants activities H04L12/1831

Abstract

In enhancing awareness of video conference participant expertise, a live transcript of a video conference with a plurality of video conference participants is created. The live transcript is analyzed during the video conference using an ontology system. In analyzing the live transcript, one or more topics being discussed during the video conference are identified using the live transcript and the ontology system. The one or more topics are mapped to expertise of one or more video conference participants using participant expertise information. A video of each video conference participant mapped to the one or more topics is displayed with one or more visual indicators assigned to the one or more topics.

Claims

1. A computer implemented method for enhancing awareness of video conference participant expertise, comprising:

creating a live transcript of a video conference with a plurality of video conference participants;

analyzing the live transcript during the video conference using an ontology system, wherein the analyzing comprises;

identifying one or more topics being discussed during the video conference using the live transcript and the ontology system, wherein for a given identified topic of the one or more topics, the identifying of the one or more topics being discussed during the video conference using the live transcript and the ontology system further comprises;

determining whether the given identified topic has been previously identified for the video conference;

in response to determining that the given identified topic has been previously identified for the video conference, determining a given visual indicator assigned to the given identified topic; and

in response to determining that the given identified topic has not been previously identified for the video conference, assigning a new given visual indicator to the given identified topic; and

mapping the one or more topics to expertise of one or more video conference participants using participant expertise information; and

displaying a video of each video conference participant mapped to the one or more topics with one or more visual indicators assigned to the one or more topics.

2. The method of claim 1, wherein the mapping of the one or more topics to the expertise of the one or more video conference participants using the participant expertise information comprises:

obtaining the participant expertise information for the plurality of video conference participants;

comparing the participant expertise information with a given identified topic; and

mapping the given identified topic to one or more given participants with participant expertise information matching the given identified topic.

3. The method of claim 2, wherein the obtaining of the participant expertise information for the plurality of video conference participants comprises:

interfacing with one or more social media platforms;

gathering activities of the one or more video conference participants on the one or more social media platforms; and

determining potential expertise of the one or more video conference participants from the activities.

4. The method of claim 2, wherein the obtaining of the participant expertise information for the plurality of video conference participants comprises:

analyzing the live transcript to identify a potential expertise of a given video conference participant;

sending a prompt to the given video conference participant to confirm the potential expertise; and

storing a response to the prompt as part of the participant expertise information for the given video conference participant.

5. The method of claim 1, wherein for a given identified topic of the one or more topics, the method further comprises:

identifying one or more portions of the live transcript relevant to the given identified topic; and

displaying the one or more portions of the live transcript with a given visual indicator assigned to the given identified topic.

6. The method of claim 1, wherein the identifying of the one or more topics being discussed during the video conference using the live transcript and the ontology system comprises:

analyzing text from one or more text chats between two or more of the plurality of video conference participants; and

identifying the one or more topics being discussed during the video conference using the live transcript, the text from the one or more text chats, and the ontology system.