Airline baggage tracking and notification system

• US 9,398,795 B2
• Filed: 03/09/2012
• Issued: 07/26/2016
• Est. Priority Date: 03/09/2012
• Status: Active Grant

• Current Assignee: Cellco Partnership, Inc. (Verizon Communications Inc.)
• Original Assignee: Cellco Partnership, Inc. (Verizon Communications Inc.)
• Inventors: Gupta, Amit, Naik, Rashmi
• Primary Examiner(s): Lim, Steven
• Assistant Examiner(s): Adnan, Muhammad
• Application Number:
  US13/416,835
• Publication Number:
  US 20130234849A1
• Time in Patent Office: 1,600 Days
• Field of Search: 340/539.11, 340/539.19
• US Class Current: 1/1
• CPC Class Codes: A45C 13/18 Devices to prevent theft or loss of purses, luggage or hand carried bags
• CPC Class Codes: A45C 13/42 Devices for identifying luggage; Means for attaching same
• CPC Class Codes: G06Q 10/0833 Tracking

Abstract

An airport baggage tracking and notification system may include a baggage tracking system and a baggage location notification system. The baggage tracking system may be configured to track when baggage at an airport has arrived at and/or has departed from one or more locations at an airport, such as a check in area, a baggage sorting area, within an airplane, a baggage pickup area, and/or a passenger exit at the airport. The baggage location notification system may be configured to cause a notification to be automatically delivered to a passenger that is transporting the baggage, a passenger transportation service, and/or others contemporaneously with when the baggage has arrived at and/or departed from each of the locations indicating that the baggage has arrived at or departed from each location.

Claims

1. An airport baggage tracking and notification system comprising:

a baggage tracking system configured to track when baggage at an airport has arrived at and has departed from each of a first plurality of locations located within a departure airport and a second plurality of locations located within an arrival airport; and

a baggage location notification system configured to cause a notification, indicating that a piece of baggage has arrived at or departed from at least one of the locations, to be automatically sent to a mobile device of a passenger associated with the piece of baggage contemporaneously with when the piece of baggage has respectively arrived at or departed from the at least one location,

wherein the baggage location notification system includes a passenger interface configured to display;

a plurality of mobile device delivery options as selectable options to the passenger which allows the passenger to specify a mobile device delivery option for sending the notifications to the mobile device of the passenger,

the first plurality of locations as selectable options to the passenger which allows the passenger to specify when the notification is to be sent by allowing the passenger to select a location from among the first plurality of locations in the departure airport, select whether the notification should be sent upon arrival of the piece of baggage at the selected location in the departure airport, and select whether the notification should be sent upon departure of the piece of baggage from the selected location in the departure airport,

the second plurality of locations as selectable options to the passenger which allows the passenger to specify when the notification is to be sent by allowing the passenger to select a location from among the second plurality of locations in the arrival airport, select whether the notification should be sent upon arrival of the piece of baggage at the selected location in the arrival airport, and select whether the notification should be sent upon departure of the piece of baggage from the selected location in the arrival airport, and

a plurality of other notification recipients as selectable options to the passenger which allows the passenger to specify other recipients to receive the sent notifications.

2. The airport baggage tracking and notification system of claim 1 wherein the selected location from among the first plurality of locations or the selected location from among the second plurality of locations specified through the passenger interface is a location within at least one of an airplane, a baggage pickup area, a baggage sorting area and a passenger exit from the departure or arrival airport.

3. The airport baggage tracking and notification system of claim 2 wherein:

the baggage tracking system is configured to track when the piece of baggage has arrived at and departed from the baggage sorting area; and

the baggage location notification system is configured to cause a notification to be automatically sent to the passenger contemporaneously with when the piece of baggage has;

arrived at the baggage sorting area, the notification indicating that the piece of baggage has arrived at the baggage storage area;

or

departed from the baggage sorting area, the notification indicating that the piece of baggage has departed from the baggage storage area.

4. The airport baggage tracking and notification system of claim 1 wherein an alert is sent to the passenger when the piece of baggage has not reached the selected location from among the plurality of first locations or the selected location from among the second plurality of locations specified within a predetermined amount of time.

5. The airport baggage tracking and notification system of claim 4 wherein the predetermined amount of time automatically changes based on at least one of travel conditions and airport conditions.

6. The airport baggage tracking and notification system of claim 4 wherein the predetermined amount of time is determined by estimating a travel time of the piece of baggage from a departure location specified through the passenger interface to an arrival location specified through the passenger interface.

7. The airport baggage tracking and notification system of claim 1 wherein the baggage location notification system is configured to cause the notification to be automatically sent to at least one of the plurality of other notification recipients selected by the passenger, the notification being automatically sent contemporaneously with when the piece of baggage has arrived at or departed from the selected location from among the plurality of locations.

8. The airport baggage tracking and notification system of claim 1 wherein the baggage location notification system is configured to cause the notification to be delivered in the form of a posting to a social networking system associated with the passenger.

9. The airport baggage tracking and notification system of claim 1 wherein:

the baggage tracking system is configured to track when the piece of baggage has arrived at or departed from at least one of the first plurality of locations in the departure airport and at least one of the second plurality of locations in the departure airport along a single trip; and

the baggage location notification system is configured to cause a notification, indicating that the piece of baggage has arrived at or departed from the at least one of the first plurality of locations in the departure airport and the at least one of the second plurality of locations in the departure airport, to be automatically delivered to the passenger contemporaneously with when the piece of baggage has respectively arrived at or departed from each respective location.

10. The airport baggage tracking and notification system of claim 1, wherein each location from among the first plurality of locations or the selected location from among the second plurality of locations includes a reader at an entrance of the location to track when the piece of baggage has arrived at the location, and a reader at an exit of the location to track when the piece of baggage has departed from the location.

11. The airport baggage tracking and notification system of claim 1, wherein the passenger interface is configured to display baggage handling history information for the airport, or for an airline located at the airport.

12. A method of tracking baggage at an airport comprising:

tracking when baggage has arrived and has departed from each of a first plurality of locations located within a departure airport and a second plurality of locations within an arrival airport by electronically or optically reading a unique code that is associated with a piece of baggage;

displaying on a passenger interface;

a plurality of mobile device delivery options as selectable options to a passenger which allows the passenger to specify a mobile device delivery option for sending the notifications to the mobile device of the passenger,

the first plurality of locations as selectable options on a passenger interface, when an electronic notification is to be sent to the passenger by allowing the passenger to select a location of the first plurality of locations in the departure airport, and whether the notification should be sent upon arrival of the piece of baggage at the selected location in the departure airport, and select whether the notification should be sent upon departure of the piece of baggage from the selected location in the departure airport;

the second plurality of locations as selectable options on a passenger interface, when an electronic notification is to be sent to the passenger by allowing the passenger to select a location of the second plurality of locations in the arrival airport, and select whether the notification should be sent upon arrival of the piece of baggage at the selected location in the arrival airport, and select whether the notification should be sent upon departure of the piece of baggage from the selected location in the arrival airport;

a plurality of other notification recipients as selectable options to the passenger which allows the passenger to specify other recipients to receive the sent notifications; and

issuing an electronic notification to a mobile device of the passenger associated with the piece of baggage indicating that the piece of baggage has arrived at or departed from the selected location from among the first plurality of locations or the selected location from among the second plurality of locations contemporaneously with and automatically when the piece of baggage has arrived at or departed from the selected location from among the first plurality of locations or the selected location from among the second plurality of locations, respectively.

13. The method of claim 12 wherein:

the tracking tracks when the piece of baggage has arrived at or departed from the selected location from among the first plurality of locations or the selected location from among the second plurality of locations; and

the issuing a notification causes a notification to be automatically sent to the passenger indicating that the piece of baggage has arrived at or departed from the selected location from among the first plurality of locations or the selected location from among the second plurality of locations contemporaneously with when the piece of baggage has arrived at or departed from the selected location from among the first plurality of locations or the selected location from among the second plurality of locations, respectively.

14. The method of claim 12 wherein the notification is sent to the passenger in a manner specified by the passenger.

15. The method of claim 12 further comprising issuing a notification to the passenger indicating that the piece of baggage has remained at the selected location from among the first plurality of locations or the selected location from among the second plurality of locations for more than a pre-determined time when the piece of baggage has remained at the selected location from among the first plurality of locations or the selected location from among the second plurality of locations for more than the pre-determined time.

16. The method of claim 12 wherein the selected location from among the first plurality of locations or the selected location from among the second plurality of locations is a passenger exit from the departure or arrival airport.

17. The method of claim 12 wherein the notification includes an estimated amount of time for the piece of baggage to arrive at a subsequent location from among the first plurality of locations or the a subsequent location from among the second plurality of locations selected by the user.

18. The method of claim 12 wherein the notification is issued when the piece of baggage arrives at the selected location from among the first plurality of locations or the selected location from among the second plurality of locations and includes an estimated amount of time for the piece of baggage to remain at the selected location from among the first plurality of locations or the selected location from among the second plurality of locations.