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User interface tool kit for mobile devices

  • US 9,407,861 B2
  • Filed: 07/31/2014
  • Issued: 08/02/2016
  • Est. Priority Date: 08/16/2013
  • Status: Active Grant
First Claim
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1. A system for troubleshooting IVD equipment, comprising:

  • a processor configured to receive sensor data pertaining to a status of the IVD equipment and to transmit the sensor data in substantially real-time to at least one of a mobile device and a remote technical support center; and

    one or more memory devices containing software instructions to configure the mobile device to;

    facilitate a call between a user of the IVD equipment and a representative at the remote technical support center;

    display one or more images to the user at substantially the same time that the representative can see the one or more images; and

    receive at least one command from the representative to change the one or more images displayed to the user.

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