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Observation platform for using structured communications

  • US 9,414,195 B2
  • Filed: 12/16/2014
  • Issued: 08/09/2016
  • Est. Priority Date: 02/22/2011
  • Status: Active Grant
First Claim
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1. A method for observing and recording users of communication devices, comprising:

  • recognizing a first user associated with a first communication device and a second user associated with a second communication device at a central computer system;

    tracking geographic locations of said first communication device and said second communication device at said central computer system;

    tracking and recording a communication between said first communication device and said second communication device at said central computer system, wherein at least a portion of said communication is an audible communication;

    identifying features of said communication, at said central computer system; and

    making said features available for decision making purposes.

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