Method and system for message pacing
First Claim
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1. A method for managing messages comprising the steps of:
- receiving over a network, at a pacing system comprising a processor and a data storage system having a set of computer instructions executable by the processor, an indication of a first message intended for a recipient;
sending the first message to the recipient via a first communications channel;
receiving over the network, by the pacing system, an indication of a second message intended for the recipient;
determining according to a pacing algorithm, by the pacing system, a separation between sending the first message and sending the second message to the recipient, the pacing algorithm considering a characteristic of the second message; and
sending the second message to the recipient.
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Abstract
A system for managing message volume and timing, which permits first and second messages to be spaced apart over time, with the pacing controlled in part by a characteristic of the second message. The system sends the first message to an intended recipient. The system determines a separation based on a pacing algorithm and sends the second message to the recipient according to the separation.
74 Citations
24 Claims
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1. A method for managing messages comprising the steps of:
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receiving over a network, at a pacing system comprising a processor and a data storage system having a set of computer instructions executable by the processor, an indication of a first message intended for a recipient; sending the first message to the recipient via a first communications channel; receiving over the network, by the pacing system, an indication of a second message intended for the recipient; determining according to a pacing algorithm, by the pacing system, a separation between sending the first message and sending the second message to the recipient, the pacing algorithm considering a characteristic of the second message; and sending the second message to the recipient. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for managing e-mail messages comprising:
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a message source; a pacing system coupled to the message source, the pacing system comprising a processor and a data storage system having a set of computer instructions executable by the processor to; receive from the message source an indication of a first message intended for a recipient; cause the first message to be sent to the recipient via a first communications channel; receive from the message source an indication of a second message intended for the recipient, wherein the indication of the second message is received after the first message is sent to the recipient; determine according to a pacing algorithm, by the pacing system, a separation between sending the first message to the recipient and sending the second message to the recipient, the pacing algorithm considering a characteristic of the second message; and cause the second message to be sent to the recipient. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A computer program product comprising a non-transitory computer readable medium storing computer executable instructions, the computer executable instructions comprising instructions executable by a processor to:
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receive an indication of a first message intended for a recipient; cause the first message to be sent the first message to the recipient via a first communication channel; receive an indication of a second message intended for the recipient; determine according to a pacing algorithm a separation between the first message and the second message, the pacing algorithm considering a characteristic of the second message; and cause the second message to be sent the second message to the recipient. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24)
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Specification