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Method and apparatus for facilitating remote health monitoring of a computerized healthcare system

  • US 9,426,051 B2
  • Filed: 03/15/2013
  • Issued: 08/23/2016
  • Est. Priority Date: 03/15/2012
  • Status: Active Grant
First Claim
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1. A method comprising:

  • identifying one or more sensors to be downloaded and executed by a plurality of remote servers in order to provide for health monitoring of a computerized health care system by monitoring one or more characteristics that are informative regarding the ongoing operations of the computerized health care system, each sensor defined by a computer program module to be downloaded to and executed by one or more remote servers;

    receiving information indicating that a technician is aware of and working to resolve an issue with the computerized health care system;

    receiving results of the health monitoring from the plurality of remote servers;

    determining, with processing circuitry, a health score for a computerized health care system of a respective remote server based upon the results, the health score indicative of the computerized health care system being healthy or requiring maintenance, wherein determining the health score comprises determining the health score for the computerized health care system based at least in part upon the information indicating that the technician is aware of and working to resolve an issue with the computerized health care system, wherein the health score determined for the computerized health care system in an instance in which the technician is aware of and working to resolve the issue is different than the health score determined for the computerized health care system in an instance in which the technician is unaware of the issue; and

    causing a technician to be advised of the results and the health score.

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