Dynamic multidimensional barcodes for information handling system service information
First Claim
1. A method for servicing an information handling system, the method comprising:
- presenting diagnostics information at a display associated with the information handling system, the diagnostics information embedded in a quick response code, the information handling system disposed as a module in a slot of a chassis, the chassis having plural slots;
capturing an image of the quick response code with a portable telephone camera;
analyzing the image with the portable telephone to determine the diagnostics information at the portable telephone, the diagnostics information including a slot identifier of the slot having the information handling system module; and
applying the diagnostics information at the portable telephone to present service information at the portable telephone.
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0 Petitions
Accused Products
Abstract
Multi-dimensional barcodes at a product include service identifiers for the product so that an end user with a portable information handling system captures an image of the multi-dimensional barcode and extracts the service identifiers to obtain service information from a service network location. For example, a service identifier embeds a URL that links to a video demonstrating how to assemble the product. As another example, a service identifier links to a service network location and includes a unique identifier so that an end user retrieves warranty or purchase information for the product. In one embodiment, a chassis supports plural information handling system modules and present information for the modules with QR codes displayed at a chassis-wide dynamic fault code display.
44 Citations
16 Claims
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1. A method for servicing an information handling system, the method comprising:
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presenting diagnostics information at a display associated with the information handling system, the diagnostics information embedded in a quick response code, the information handling system disposed as a module in a slot of a chassis, the chassis having plural slots; capturing an image of the quick response code with a portable telephone camera; analyzing the image with the portable telephone to determine the diagnostics information at the portable telephone, the diagnostics information including a slot identifier of the slot having the information handling system module; and applying the diagnostics information at the portable telephone to present service information at the portable telephone. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method for servicing an information handling system comprising:
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detecting a fault at the information handling system; presenting a fault code associated with the fault at a dynamic diagnostics display associated with the information handling system; capturing an image of the dynamic diagnostics display with a portable information handling system; extracting the fault code from the image with the portable information handling system; and communicating the fault code with the portable information handling system to a service network location to initiate a remote access by the service network location to the information handling system; wherein detecting a fault at the information handling system further comprises detecting a fault at an information handling system module disposed in a slot of a chassis, the chassis having plural slots, each slot operable to accept an information handling system module, the dynamic diagnostics display including a slot identifier of the slot having an information handling system module associated with the fault code. - View Dependent Claims (12, 13, 14, 15, 16)
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Specification