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Method and system for remote diagnostic, control and information collection based on various communication modes for sending messages to users

  • US 9,436,420 B2
  • Filed: 02/23/2015
  • Issued: 09/06/2016
  • Est. Priority Date: 05/07/1987
  • Status: Expired due to Fees
First Claim
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1. A method of monitoring usage of an image output device, comprising:

  • receiving, from the image output device, a first message transmitted using an Internet application-layer protocol over a network, the received message including a job identifier identifying a job and resource usage information for the job, wherein the job was processed by the image output device for a registered user of the image output device;

    obtaining, based on the resource usage information and usage information of the registered user stored in a memory, a total resource usage of the registered user;

    determining whether the obtained total resource usage of the registered user reaches a predetermined threshold; and

    transmitting a second message over the network to a predetermined destination, when it is determined in the determining step that the obtained total resource usage of the registered user reaches the predetermined threshold.

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