Vehicle after-sales service system

• US 9,437,052 B2
• Filed: 09/09/2014
• Issued: 09/06/2016
• Est. Priority Date: 07/14/2014
• Status: Active Grant

• Current Assignee: Power International Chemical & Oil Corporation
• Original Assignee: Power International Chemical & Oil Corporation
• Inventors: Ko, Po-Wen
• Primary Examiner(s): Trivedi, Atul
• Application Number:
  US14/480,703
• Publication Number:
  US 20160012649A1
• Time in Patent Office: 728 Days
• Field of Search: 701/29.1
• US Class Current: 1/1
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 30/016 After-sales
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: G07C 5/008 communicating information to a remotely located station transmission systems for measured values G08C

Abstract

A vehicle after-sales service system has a main controller and a cloud platform communicating with the main controller. The main controller is adapted to be equipped on a vehicle and to transmit vehicle information set by an original equipment manufacturer to the cloud platform. The vehicle information can include vehicle body information, chassis information, motive power information, entertainment information and error information. The cloud platform receives and stores the vehicle information from the main controller for providing after-sales service to provide innovative service and to meet the owner'"'"'s need.

Claims

1. A vehicle after-sales service system comprising:

a main controller equipped on a vehicle and communicating with a Controller Area Network (CAN) bus system and an On-Board Diagnostics II (OBD-II) system of the vehicle to receive and transmit vehicle information including vehicle body information, chassis information, motive power information, entertainment information, and error information of the vehicle designated by an original equipment manufacturer (OEM);

a cloud platform communicating with the main controller for data transmission, with the cloud platform receiving and storing the vehicle information from the main controller for providing to the original equipment manufacturer, wherein the OEM determines what after-sales service information including repair information and business activity information should be offered;

wherein the cloud platform communicates with an original equipment manufacture (OEM) electronic device to send the vehicle information to the OEM electronic device; and

wherein the vehicle information received by the main controller is stored in the cloud platform based on commands of the cloud platform.

2. The system as claimed in claim 1, wherein the cloud platform is a network server.

3. The system as claimed in claim 2, wherein the OEM electronic device is selected from a personal computer, a laptop, a smart phone, and a tablet.

4. The system as claimed in claim 2, wherein the vehicle is selected from a car, a scooter, a truck, and a container truck.

5. The system as claimed in claim 2, wherein the main controller and the cloud platform communicate with each other via third generation wireless networks.

6. The system as claimed in claim 2, wherein the main controller and the cloud platform communicate with each other via fourth generation wireless networks.

7. The system as claimed in claim 1, wherein the OEM electronic device is selected from a personal computer, a laptop, a smart phone, and a tablet.

8. The system as claimed in claim 1, wherein the vehicle is selected from a car, a scooter, a truck, and a container truck.

9. The system as claimed in claim 1, wherein the main controller and the cloud platform communicate with each other via third generation wireless networks.

10. The system as claimed in claim 1, wherein the main controller and the cloud platform communicate with each other via fourth generation wireless networks.