Obtaining insurance information in response to optical input
First Claim
1. A system for responding to a request for insurance policy information received from a mobile device, the system comprising:
- a physical token that affixes to a vehicle of an insurance customer, the physical token comprising a unique identifier associated with the insurance customer;
a mobile device comprising a token scanning application stored thereon, the token scanning application optically scans the physical token to obtain the unique identifier and, in response to the scan, generates a scan message comprising the unique identifier a date, a time, and a location the physical token was scanned; and
an insurance information server in signal communication with the mobile device and comprising;
one or more processors;
a data store that stores insurance policy information associated with the insurance customer, including the unique identifier;
a communication interface that receives the scan message from the mobile device; and
a memory storing instructions that when executed by one of the one or more processors cause the insurance information server to;
transmit the insurance policy information to the mobile device wherein receipt of the insurance policy information by the mobile device causes the mobile device to present the insurance policy information at a display of the mobile device,create a record of the scan message, the record comprising the date, the time, and the location the mobile device scanned the physical token,determine whether the record substantially matches a stored record corresponding to a previously received scan message associated with a second insurance customer by comparing (i) the date of the record to a date of the stored record, (ii) the time of the record to a time of the stored record, and (iii) the location of the record to a location of the stored record, andresponsive to determining that the record substantially matches the stored record, initiate creation of an insurance claim that identifies the insurance customer and the second insurance customer.
1 Assignment
0 Petitions
Accused Products
Abstract
Systems and methods are provided for retrieving insurance information of an insurance customer at a mobile device. An insurance information token may be affixed to a vehicle and scanned by an optical input device of the mobile device. The optical input device may thus obtain optical input corresponding to the insurance information token. The insurance information of the insurance customer may be retrieved based on the optical input and presented at a display device of the mobile device upon retrieval. The mobile device may also provide a message to an insurance system indicating that the insurance information token was scanned. Telematics information may also be analyzed in response to receipt of the message to determine whether to automatically create an insurance claim for the customer.
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Citations
9 Claims
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1. A system for responding to a request for insurance policy information received from a mobile device, the system comprising:
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a physical token that affixes to a vehicle of an insurance customer, the physical token comprising a unique identifier associated with the insurance customer; a mobile device comprising a token scanning application stored thereon, the token scanning application optically scans the physical token to obtain the unique identifier and, in response to the scan, generates a scan message comprising the unique identifier a date, a time, and a location the physical token was scanned; and an insurance information server in signal communication with the mobile device and comprising; one or more processors; a data store that stores insurance policy information associated with the insurance customer, including the unique identifier; a communication interface that receives the scan message from the mobile device; and a memory storing instructions that when executed by one of the one or more processors cause the insurance information server to; transmit the insurance policy information to the mobile device wherein receipt of the insurance policy information by the mobile device causes the mobile device to present the insurance policy information at a display of the mobile device, create a record of the scan message, the record comprising the date, the time, and the location the mobile device scanned the physical token, determine whether the record substantially matches a stored record corresponding to a previously received scan message associated with a second insurance customer by comparing (i) the date of the record to a date of the stored record, (ii) the time of the record to a time of the stored record, and (iii) the location of the record to a location of the stored record, and responsive to determining that the record substantially matches the stored record, initiate creation of an insurance claim that identifies the insurance customer and the second insurance customer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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Specification