Animated globe showing real-time web user performance measurements

• US 9,450,834 B2
• Filed: 10/01/2013
• Issued: 09/20/2016
• Est. Priority Date: 07/19/2010
• Status: Expired due to Fees

• Current Assignee: Akamai Technologies, Inc.
• Original Assignee: Soasta Incorporated (Akamai Technologies, Inc.)
• Inventors: Crocker, Cliff, Gardner, Kenneth C., Bartow, Daniel J., Esau, Darrell, Broda, Tal, Hemmert, Michael, Stockman, Wilson, Cosby, Kendall
• Primary Examiner(s): Nguyen, Maikhanh
• Application Number:
  US14/043,791
• Publication Number:
  US 20140033055A1
• Time in Patent Office: 1,085 Days
• US Class Current: 1/1
• CPC Class Codes: G06F 11/323 Visualisation of programs or trace data
• CPC Class Codes: G06F 11/3409 for performance assessment
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: G06F 2201/875 Monitoring of systems including the internet
• CPC Class Codes: G06F 3/04815 Interaction with a metaphor-based environment or interaction object displayed as three-dimensional, e.g. changing the user viewpoint with respect to the environment or object
• CPC Class Codes: G06F 3/04845 for image manipulation, e.g. dragging, rotation, expansion or change of colour
• CPC Class Codes: G06T 13/20 3D [Three Dimensional] animation
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 43/045 for graphical visualisation of monitoring data
• CPC Class Codes: H04L 43/06 Generation of reports
• CPC Class Codes: H04L 43/12 Network monitoring probes
• CPC Class Codes: H04L 43/50 Testing arrangements
• CPC Class Codes: H04L 43/55 Testing of service level quality, e.g. simulating service usage
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

A method includes providing a graphical user interface (GUI) that displays a view of the globe as from outer space. The view including a geographic distribution of beacons having one or more visual attributes. Each beacon corresponds to one or more real users who are accessing a website, web application or mobile app from a geographic location. The visual attributes include an indicator of a performance metric representative of an experience of the one or more real users of the website, web application, or mobile app. Each beacon is generated in real-time from aggregated data obtained in real-time from one or more corresponding real user sessions on the website, web application or mobile app. The beacons are periodically refreshed with the visual attributes changing in response to measured changes in the geographic distribution, a total number of real users at the location, or the performance indicator at the location.

Claims

1. A computer-implemented method comprising:

receiving, in a plurality of first servers, beacons from a plurality of users, the users being distributed among a plurality of geographic locations, each beacon comprising one or more data items which includes a performance metric representative of an experience of a user on a website, web application, or mobile app, each beacon being generated in real-time from a user session on the website, web application or mobile app;

transmitting the one or more data items of each of the beacons to one or more second servers over a network;

aggregating in real-time, in one or more second servers, the one or more data items received from each of the first servers on a per geographic location basis;

computing in real-time, a statistical result of the performance metric for a total number of users at each of the geographic locations, the statistical result being based on the aggregated one or more data items;

providing a graphical view of the globe as viewed from outer space on a graphical user interface (GUI) with a plurality of visualizations, each visualization corresponding to a distinct one of the geographical locations, wherein each visualization graphically depicts the statistical result of the performance metric at the distinct one of the geographical locations.

2. The computer-implemented method of claim 1 wherein each visualization further graphically depicts a representation of the total number of users at the distinct one of the geographical locations.

3. The computer-implemented method of claim 1 wherein each visualization has a size that corresponds to the total number of users at the distinct one of the geographical locations.

4. The computer-implemented method of claim 1 wherein the geographical locations include one or more countries.

5. The computer-implemented method of claim 1 wherein each visualization has one of a plurality of colors each color corresponding to a distinct range of the statistical result.

6. The computer-implemented method of claim 1 wherein each visualization has a circular shape.

7. The computer-implemented method of claim 1 wherein the visualizations change dynamically in real-time in response to change the number of users.

8. The computer-implemented method of claim 1 wherein visualizations appear on the graphical view of the globe in real-time as beacons from new users are received by one or more of the first servers.

9. The computer-implemented method of claim 8 wherein at least one of the new users is located at a new geographic location.

10. The computer-implemented method of claim 1 wherein the visualizations periodically refresh.

11. The computer-implemented method of claim 1 wherein the GUI allows a user of the GUI to change the graphical view so as to display any geographic region of the globe.

12. The computer-implemented method of claim 1 wherein the GUI allows a user of the GUI to selectively expand the graphical view of the globe.

13. The computer-implemented method of claim 1 wherein the performance metric comprises a load time of the website, web application, or mobile app.

14. The computer-implemented method of claim 1 further comprising providing a user of the GUI with an ability to change the graphical view so as to display any geographic region of the globe re responsive to user control input.

15. The computer-implemented method of claim 1 further comprising providing a user of the GUI with an ability to selectively expand the graphical view of the globe responsive to user control input.