Communication answering time estimation

• US 9,451,083 B1
• Filed: 08/03/2015
• Issued: 09/20/2016
• Est. Priority Date: 08/03/2015
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Eda, Sasikanth, Ghuge, Deepak R., Patil, Sandeep R., Sivakumar, Gandhi
• Primary Examiner(s): Shedrick, Charles
• Application Number:
  US14/816,288
• Time in Patent Office: 414 Days
• Field of Search: 455/414.1, 455/567, 455/404.1, 705/7.12
• US Class Current: 1/1
• CPC Class Codes: H04M 1/64 Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations centralised dictation systems H04M11/10
• CPC Class Codes: H04M 1/72454 according to context-related or environment-related conditions
• CPC Class Codes: H04M 2250/12 including a sensor for measuring a physical value, e.g. temperature or motion telephones including GPS signal receivers H04M2250/10
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds
• CPC Class Codes: H04W 4/16 Communication-related supplementary services, e.g. call-transfer or call-hold

Abstract

Embodiments of the present invention may relate generally to the field of computing, and more particularly to estimating an answering time by a user of a communication on a communication device. A user may receive a communication on a first communication device from a second communication device. A distance of the user from the first communication device may be determined. A time may be estimated for the user to reach the first communication device based on the distance determination. The time estimation may be communicated to the second communication device.

Claims

1. A method for estimating an answering time of a communication by a user on a communication device, the method comprising:

receiving the communication on a first communication device from a second communication device;

determining a distance of a user from the first communication device;

estimating a time for the user to reach the first communication device based on the distance determination; and

communicating the estimated time to the second communication device.

2. The method of claim 1, wherein the determining the distance comprises identifying the user from among one or more detected objects.

3. The method of claim 1, wherein determining the distance comprises establishing a distance between the first communication device and a wearable device associated with the user.

4. The method of claim 1, wherein the estimating the time is based on at least a prior record of time for the user to reach the first communication device.

5. The method of claim 1, wherein the estimating the time is based on at least a health condition of the user.

6. The method of claim 1, wherein the estimating the time is based on at least a sleep status of the user.

7. The method of claim 1, further comprising:

communicating a dimensional representation of the user'"'"'s environment to the second communication device.

8. A computer program product for estimating an answering time of a communication by a user on a communication device, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, wherein the computer readable storage medium is not a transitory signal per se, the program instructions executable by a computer to cause the computer to perform a method comprising:

receiving, by a first communication device, the communication from a second communication device;

determining a distance, by a computer, of a user from the first communication device;

estimating a time, by a computer, for the user to reach the first communication device based on the distance determination; and

communicating the estimated time, by a computer, to the second communication device.

9. The computer program product of claim 8, wherein the determining the distance comprises identifying the user among one or more detected objects.

10. The computer program product of claim 8, wherein the determining the distance comprises establishing a distance between the first communication device and a wearable device associated with the user.

11. The computer program product of claim 8, wherein the estimating the time is based on at least a prior record of time for the user to reach the first communication device.

12. The computer program product of claim 8, wherein the estimating the time is based on at least a health rating of the user.

13. The computer program product of claim 8, wherein the estimating the time is based on at least a sleep status of the user.

14. The computer program product of claim 8, further comprising:

communicating a dimensional representation of the user'"'"'s environment to the second communication device.

15. A computer system for estimating an answering time of a communication by a user on a communication device, the computer system comprising:

one or more computer processors;

one or more computer-readable storage media;

program instructions stored on computer-readable storage media for execution by at least one of the one or more processors, the program instructions comprising;

program instructions to receive the communication on a first communication device from a second communication device;

program instructions to determine a distance of a user from the first communication device;

program instructions to estimate a time for the user to reach the first communication device based on the distance; and

program instructions to communicate the estimated time to the second communication device.

16. The system of claim 15, wherein the instructions to determine the distance comprise identifying the user among one or more detected objects.

17. The system of claim 15, wherein the instructions to determine the distance comprise instructions to establish a distance between the first communication device and a wearable device associated with the user.

18. The system of claim 15, wherein the instructions to estimate the time comprise a prior record of time for the user to reach the first communication device.

19. The system of claim 15, wherein the instructions to estimate the time comprise a health condition of the user.

20. The system of claim 15, further comprising:

instructions to communicate a dimensional representation of the user'"'"'s environment to the second communication device.