Method and system for processing queries initiated by users of mobile devices

• US 9,451,428 B2
• Filed: 07/23/2014
• Issued: 09/20/2016
• Est. Priority Date: 09/30/2004
• Status: Expired due to Fees

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Google Inc. (Alphabet Inc.)
• Inventors: Ling, Benjamin, Wu, Jie J., Deng, Jian Gong, Feng, Hanping
• Primary Examiner(s): MEHRA, INDER P
• Application Number:
  US14/338,451
• Publication Number:
  US 20140337311A1
• Time in Patent Office: 790 Days
• Field of Search: 455/414.1, 455/412.2, 455/414.2, 455/414.3, 455/412.1, 455/418, 455/466, 455/456.1, 455/456.3, 455/556.2, 455/419, 707/706, 707/710, 707/723, 707/732, 707/748, 707/779, 707/999.001, 707/999.003, 707/999.007, 707/769, 709/206, 709/207, 709/217, 709/246
• US Class Current: 1/1
• CPC Class Codes: G06F 16/90335 Query processing
• CPC Class Codes: G06F 16/9038 Presentation of query results
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 48/16 Discovering, processing access restriction or access information

Abstract

In one embodiment, a method for processing queries initiated by users of mobile devices includes receiving an incoming message containing a query initiated by a user of a mobile device, and extracting the query from the received message. The message further includes obtaining a result of the query and creating an outgoing message with the result of the query for delivery to the mobile device.

Claims

1. A computer-implemented method comprising:

receiving a query message that is formatted as a Short Messaging Service (SMS) message, a Multimedia Message Service (MMS) message, or an e-mail message;

identifying textual characters in the query message that correspond to user-provided parameters;

extracting the identified textual characters as one or more terms from text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message;

generating a search query that includes the one or more terms from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message;

transmitting the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message, to a search engine that (i) indexes content of one or more web resources, and (ii) outputs, as search results, data identifying web resources whose indexed content is associated with query terms of search queries; and

receiving, from the search engine, search results for the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message.

2. The method of claim 1, comprising:

generating a results message based on the search results for the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message, wherein the results message is also formatted as an SMS message, an MMS message, or an e-mail message; and

transmitting the results message that is formatted as an SMS message, an MMS message, or an e-mail message, in reply to receiving the query message.

3. The method of claim 2, wherein generating a results message based on the search results for the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message, wherein the results message is also formatted as an SMS message, an MMS message, or an e-mail message, comprises:

identifying a format of the query message;

selecting a format for the results message that is the same as the format of the query message; and

generating the results message in the format selected for the results message.

4. The method of claim 2, comprising:

determining that a size of a results message based on the search results for the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message, would exceed a maximum allowed size, wherein the results message is also formatted as an SMS message, an MMS message, or an e-mail message; and

in response to determining that a size of a results message based on the search results for the generated search query would exceed a maximum allowed size, splitting the results messages into multiple results messages that are each formatted as an SMS message, an MMS message, or an e-mail message.

5. The method of claim 4, comprising:

identifying a format of the query message;

selecting a format for the results message that is the same as the format of the query message; and

determining the maximum allowed size for the format for the results message.

6. The method of claim 4, wherein splitting the results messages into multiple results messages that are each formatted as an SMS message, an MMS message, or an e-mail message comprises:

providing an indicator in each of the multiple results messages that indicates a sequence for the multiple results messages.

7. The method of claim 1, wherein the query message is formatted as a SMS message.

8. The method of claim 1, wherein the query message is formatted as an e-mail message.

9. A system comprising:

one or more computers and one or more storage devices storing instructions that are operable, when executed by the one or more computers, to cause the one or more computers to perform operations comprising;

receiving a query message that is formatted as a Short Messaging Service (SMS) message, a Multimedia Message Service (MMS) message, or an e-mail message;

identifying textual characters in the query message that correspond to user-provided parameters;

extracting the identified textual characters as one or more terms from text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message;

generating a search query that includes the one or more terms from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message;

transmitting the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message, to a search engine that (i) indexes content of one or more web resources, and (ii) outputs, as search results, data identifying web resources whose indexed content is associated with query terms of search queries; and

receiving, from the search engine, search results for the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message.

10. The system of claim 9, the operations comprising:

generating a results message based on the search results for the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message, wherein the results message is also formatted as an SMS message, an MMS message, or an e-mail message; and

transmitting the results message that is formatted as an SMS message, an MMS message, or an e-mail message, in reply to receiving the query message.

11. The system of claim 9, wherein generating a results message based on the search results for the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message, wherein the results message is also formatted as an SMS message, an MMS message, or an e-mail message, comprises:

identifying a format of the query message;

selecting a format for the results message that is the same as the format of the query message; and

generating the results message in the format selected for the results message.

12. The system of claim 9, the operations comprising:

determining that a size of a results message based on the search results for the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message, would exceed a maximum allowed size, wherein the results message is also formatted as an SMS message, an MMS message, or an e-mail message; and

in response to determining that a size of a results message based on the search results for the generated search query would exceed a maximum allowed size, splitting the results messages into multiple results messages that are each formatted as an SMS message, an MMS message, or an e-mail message.

13. The system of claim 12, the operations comprising:

identifying a format of the query message;

selecting a format for the results message that is the same as the format of the query message; and

determining the maximum allowed size for the format for the results message.

14. The system of claim 12, wherein splitting the results messages into multiple results messages that are each formatted as an SMS message, an MMS message, or an e-mail message comprises:

providing an indicator in each of the multiple results messages that indicates a sequence for the multiple results messages.

15. The system of claim 9, wherein the query message is formatted as a SMS message.

16. The system of claim 9, wherein the query message is formatted as an e-mail message.

17. A non-transitory computer-readable medium storing software comprising instructions executable by one or more computers which, upon such execution, cause the one or more computers to perform operations comprising:

receiving a query message that is formatted as a Short Messaging Service (SMS) message, a Multimedia Message Service (MMS) message, or an e-mail message;

identifying textual characters in the query message that correspond to user-provided parameters;

extracting the identified textual characters as one or more terms from text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message;

generating a search query that includes the one or more terms from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message;

transmitting the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message, to a search engine that (i) indexes content of one or more web resources, and (ii) outputs, as search results, data identifying web resources whose indexed content is associated with query terms of search queries; and

receiving, from the search engine, search results for the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message.

18. The medium of claim 17, comprising:

generating a results message based on the search results for the generated search query that includes the one or more query terms that were obtained from the text of the query message that is formatted as an SMS message, an MMS message, or an e-mail message, wherein the results message is also formatted as an SMS message, an MMS message, or an e-mail message; and

transmitting the results message that is formatted as an SMS message, an MMS message, or an e-mail message, in reply to receiving the query message.