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System and method for queue management

  • US 9,454,736 B2
  • Filed: 03/30/2009
  • Issued: 09/27/2016
  • Est. Priority Date: 03/30/2009
  • Status: Active Grant
First Claim
Patent Images

1. A method comprising:

  • using a processor, providing a user with a plurality of images from a free list of images available to use as an avatar to be used to indicate a user'"'"'s place in a queue;

    receiving a selection of an image from among the plurality of images from the user, the user waiting in the queue;

    in response to the user selection, removing the image from the free list using the processor;

    using the processor, associating the image with the user, wherein for each user in the queue, a different image is associated with that user;

    using the processor, displaying a user'"'"'s queue status on a display using the image; and

    using the processor, summoning the user from the queue to receive a service when the user reaches the front of the queue by displaying the image on the display.

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